Best customer service I have experienced at a postal facility! Not only was I treated well but I…read moreobserved interactions between other customers and the employees. Every employee was patient and helpful, no matter how busy the post office was.

35th and Roosevelt post Office. Why 2.5 stars?…read more I've been here five times in five weeks. Never had a problem, nary a Rude-y Potal employee. I've watched many people come in for Passport work. We even came in for our Passport renewal. Always treated great, always found parking. Clean, neat, shiny. Got everything done just fine.

This location is convenient for me when I want to mail a package because they have the self service…read morekiosk. Who doesn't love not having to stand in line, just go to the kiosk to weigh your package & make the same choices in shipping that the clerk would ask you! You're literally in & out in no time plus it's available after hours even on Sunday!

Ronda sucks. I paid for overnight delivery. Got to the post office just before 4:00pm but there was…read moreonly one cashier. Phone it in Ronda opened up another clerk both. By the time it was my turn, Rude Ronda was condescending, letting me know that overnight shipping is done by 4:00pm. Even though there's nothing on the usps website or Avondale post office stating this. And reminded me the truck may have left. I also asked her about a build out I did on my commercial property and that I needed to change the address. She said I couldn't change the address without speaking to the Post Master. She gave me a bogus number to contact the Post Master. It just rang & rang & no on picked up.

One of the worst USPS locations. If you think the DMV is slow, add this location to the list as…read morewell. I tried coming here at different times thinking it would be better since this location is down the street, but workers here are like sloths, in addition to the lack of quality service. Save your time and just pay a little extra and go to UPS or FedEx.

Because the mail lady seem to not be able to fit this box in my mailbox nor the boxes that are…read moreavailable to put boxes stated she left me a note stating that there was no secure area to leave my package I had to go to the post office to pick this up my God one girl working and eight people in line moving like a sloth They act like they don't love their job maybe find a new one I had to take time out of my day to come down there to pick up my mail because the lazy mail lady couldn't fit it in my mailbox to begin with which there was apparently enough room

Front desk lady has no customer service skills/awareness. Claims my package isn't there. It 100%…read moreis. Not willing to help. Doesn't care enough to do her job correctly. Just a bummer what USPS has fallen to.

I arrived at 11:50 am and it took me almost 10 min to put the pkg together because the first box…read morewas defective, when I went to the counter in front of the young lady all the was to the left side, to mail the box, she told me sorry, I am close! It was ready to mail and I was in front of her and she didn't care at all to take care of it! I was the last one there and it would have taken her maybe 2 min to do it. I couldn't understand her lack of customer service, very disappointed and no one else was there to talk about it! This happened on Saturday October 12 between 11:50 am-12 noon. Please watch the cameras. I tried to mail it myself but unfortunately the machine didn't print a mailing label so I am going back today to ask for it, I am bringing the receipt so I hope it won't be any problems

I love this Post Office. Anytime I send anything out here, the line is short, the service is…read moreexcellent (shout out to Pat), and its in a beautiful historic building. Whats not to like. Currently, parking on Filmore has free street parking. Then, it's a straight walk to the Post Office.

While I have visited the historic US Post Office Downtown on many occasions, the building is unique…read moreas it is also home to Arizona State University's Downtown Campus at the same time. I will review both at the same time along with the surrounding area. First, U.S. Post Office itself also known as the "Federal Building-U.S. Post Office" was built in the 1930s and was intentionally designed in the Spanish Colonial Revival style. It was added to the National Register of Historic Places in 1983. I find all of the staff who have helped me at the post office portion of the building on the first floor have been very friendly and helpful though there is often a queue during the day. The line usually goes fast, and the post office area is kept rather clean. When Arizona State University opened the Downtown Phoenix Campus in 2006, ASU took over the upper floor, basement level, and part of the first floor. ASU has the Student Center @ the Post Office on the first floor and then additional offices and conference rooms on all three levels. I have spent a lot of time on the upper floor where the Dean of Students office is as well as offices for Counseling Services, Student Connection & Community, Student Accessibility & Inclusive Learning Services, TRIO programs, ASU Police, Human Resources, and Career Services. On the first floor is the Student Center @ the Post Office (including the Undergraduate Student Government offices for and Changemaker Central) along with Facilities Management. On the basement is a space for ASU clubs and organizations, the Program & Activities Board offices, classrooms, and additional ASU academic services and offices. While the building is open from 8 AM to 9 PM on weekdays when classes are in session and 8 AM to 5 PM during breaks including the Summer. ASU offices are closed during weekends and university holidays. The only negative to the U.S. Post Office building is the challenge with security as there seem to have been a number of situations nearby right outside the north side of the building or even in the Civic Space Park on the south side of the building. Otherwise, the safety within the building is just fine, and the students, faculty, and staff at ASU still frequent the building. With a long history already between the post office itself and now ASU being there, I look forward to seeing what comes up next in the historic building!

While I have visited the historic US Post Office Downtown on many occasions, the building is unique…read moreas it is also home to Arizona State University's Downtown Campus at the same time. I will review both at the same time along with the surrounding area. First, U.S. Post Office itself also known as the "Federal Building-U.S. Post Office" was built in the 1930s and was intentionally designed in the Spanish Colonial Revival style. It was added to the National Register of Historic Places in 1983. I find all of the staff who have helped me at the post office portion of the building on the first floor have been very friendly and helpful though there is often a queue during the day. The line usually goes fast, and the post office area is kept rather clean. When Arizona State University opened the Downtown Phoenix Campus in 2006, ASU took over the upper floor, basement level, and part of the first floor. ASU has the Student Center @ the Post Office on the first floor and then additional offices and conference rooms on all three levels. I have spent a lot of time on the upper floor where the Dean of Students office is as well as offices for Counseling Services, Student Connection & Community, Student Accessibility & Inclusive Learning Services, TRIO programs, ASU Police, Human Resources, and Career Services. On the first floor is the Student Center @ the Post Office (including the Undergraduate Student Government offices for and Changemaker Central) along with Facilities Management. On the basement is a space for ASU clubs and organizations, the Program & Activities Board offices, classrooms, and additional ASU academic services and offices. While the building is open from 8 AM to 9 PM on weekdays when classes are in session and 8 AM to 5 PM during breaks including the Summer. ASU offices are closed during weekends and university holidays. The only negative to the U.S. Post Office building is the challenge with security as there seem to have been a number of situations nearby right outside the north side of the building or even in the Civic Space Park on the south side of the building. Otherwise, the safety within the building is just fine, and the students, faculty, and staff at ASU still frequent the building. With a long history already between the post office itself and now ASU being there, I look forward to seeing what comes up next in the historic building!

Super fast. I was in and out in no time. They are happy to help and help you with a smileread more

Considering the number of items USPS delivers, I believe the system functions pretty well…read more However, a piece of registered mail i'd launched hadn't reached final destination and I was trying to find it. I was directed to contact Post Office at 6825 S. 7th Street Phoenix where it was believed...my missing mail had landed.. I called and spoke with a brilliant employee named Daniel and BAM... great communicator asking probing questions...he immediately understood my objective. He took my number for a call back and within 30 minutes....BOOM...he called me to report he had located the missing package....wrong zip code was the issue:-( Daniel made the correction and told me my package would be delivered within a couple of days and ......BINGO...just like that...! received the green card confirming delivery. This experience with Daniel was outstanding...WOW....what an efficient interaction. Daniel gets 50 starts from me and I hope USPS realizes what a gem Daniel is. If he ran for POTUS, I would vote for him. Thank you Daniel!!!!

Have avoided this PO like the plague for several months, but had an important letter to mail…read more There were some different staff there and they seemed to have their A/C turned on this time, which was good because it was 106 degrees today. One of the employees actually came out into the waiting area and queried those in line personally about whether they were merely picking up or dropping off a package that already had postage, instructing them to report to the far left window. At the far right was a newer employee who is extremely tall and muscular and friendly. As each customer left his window, he apologized for the wait, as there was a long line. But he works very fast, so the wait is not because of him. The female at the far left pickup window was a little strange. She had a big head bandana and crazy eyes. She had no one at her window and wasn't doing anything, nor was she announcing to newly arrived customers that if they only had a pickup or drop off they could come to her window -- other employees seemed to take on that "heavy mantle" FOR her. She only gave confrontational stares to customers in line, like she wanted to jump over the counter and fight with them for looking at her (probably wondering what her job was). The other employees were working a little slower, but not as slow as PAST longtime employees used to (maybe they finally retired). There used to be a middle aged lady with short spiky hair that worked so slow it was almost impossible to tell if she was moving. Just watching her made me feel like I was going into a coma. Maybe she is finally gone. SHE is the one who always SHOULD have apologized for the wait... Dare I say things are improving slightly over there. At least they had 4 active windows going. I'm curious as to what accounts for their sudden new motivation to actually do the jobs for which they are being handsomely paid... It is in a convenient location with good parking access IF you are going northbound on 7th Avenue. Otherwise you are pretty much SOL.

Don't ever go to this usps I went in there yesterday printed my label and the dude in there that…read morewas about to close the inside of usps store didn't know how to do his job what so ever told me that I'm using a ground label and told me to switch it from ground and the label was a QR code so the customer wanted ground not normal shipping I kept telling him I couldn't switch it it's supported my a QR code I can't physically change it my self and said it would just get shipped back if I took it then changed his mind and said I can't take that I'm sorry it was just all a shit show it was like he was kinda slow and they should of never even hired him

Kevin was so speedy and awesome. He expressed how appreciative he is when he has a kind customer…read more When I walked in there was a gentleman with 20+ boxes for a kids nonprofit and there was a line. There was another employee doing their best with their current customer but Kevin hustled through the boxes and managed to decrease the line significantly. I would go back to this location if I were in the area. It worked out it was on the way to my next destination of errands.

Based off my first and only experience here from a veteran named Kevin he was rude and came off…read morevery impatient with the service given . Came in for a notary. The value was just $20 but you're spending hard earned money to be disrespected it wasn't worth the time and effort to go to this location I wouldn't go back if that's how it always is .