This store is Fast and professional. It's a big store with lots of workers. I was in and out within…read more5 minutes.

This FedEx facility prioritizes profit over customer service. While I understand the importance of…read morebusinesses maintaining profitability and safeguarding against fraudulent claims, this location seems to exploit these concerns for financial gain. For example, if a package emits noise, they request to inspect it. If they open the package and find space inside, they inform the customer that the packaging is insufficient and suggest additional packing services, which come at a cost. Additionally, if customers happens to have packing materials available, they are still required to reseal after being opened for inspection, I don't carry tape in my car. These practices give the impression that staff may be incentivized to encourage extra charges. I am frustrated with the ongoing petty charges imposed by these companies.

I returned AT&T equipment at this UPS Store location and later was informed by AT&T that they never…read morereceived the equipment. When I contacted the store for assistance, I specifically requested a duplicate receipt, and staff refused, stating they were unable to provide one. I was also told they could not verify that I dropped the equipment off, and that they have no records to confirm the transaction beyond the single receipt originally given at the counter. Being denied a duplicate receipt and told there is no internal tracking or proof of drop‑off is extremely concerning. With today's technology, a business handling customer returns should have some form of record or verification system. The lack of accountability here puts customers at risk when returning carrier equipment.

I had one of the worst customer service experiences at UPS today. I arrived at 2:58 PM, knowing the…read morestore closes at 3:00 PM. As I approached the door, an employee named Adriana looked at me and closed the door in my face. There were still two minutes before closing time. I understand businesses have closing procedures, but locking a customer out before the posted closing time -- without any explanation -- is extremely unprofessional and rude. It felt dismissive and disrespectful. I am very disappointed in how this was handled. I hope management takes this matter seriously, reviews their closing policies with staff, and ensures customers are treated with basic courtesy and respect. No customer should be treated this way.

I needed to get my fingerprints done, I was in and out of this place within 10 minutes of my…read moreappointment! Very kind people and great to work with.

From the owner: Postal Plus More has been in Phoenix for over 25 years shipping, receiving and selling Hot Wheels!!…read more We are a full service shipping store. We offer package shipping via FedEx, USPS & UPS, Notary services, mailbox rental, copies, faxes, coin counting, coffee, soft drinks, snacks and diecast cars! We used to be on Northern and 19th Ave in the Albertsons Plaza but we are now located on 19th Ave just south of Bethany Home across the street from Christown Spectrum Mall! We have 1000s of die-cast cars in stock for the die-cast collectors out there!

stopped by The Mail Shop yesterday and had a great experience. The lady working there was super…read morenice, printed my shipping label for me, and got my package dropped off quick and easy. Whole process was easy peasy. Definitely going to start coming here moving forward instead of ups store

The box I received was a single box the clock was wrapped in a double layer of extremely thin…read morebubble wrap and the clock was in the box lying diagonally with nothing to support it(eg. no packing peanuts to cushion it). Thus it was damaged in shipping.

Let me tell you a little story. My father passed away February 5, 2024. My father moved to the…read moreArizona for retirement. He and I shared a passion for surfing when I was growing up. The only possession I ever cared about of his was an 8'9", 1962 Bing Copeland custom surfboard. It was my father first custom board that he purchased as a teenager. When I was 8 years old, my father took me out for my first surfing lesson. He shared that same custom board, and I rode that board for the first 4 years of my surfing life. Now being that it was a 14 lbs. and a fiberglass longboard with a 11" single fin. It's an odd shape. I was in a tough spot with a limited time frame to get the board shipped to me where I live in Chicago, Illinois. I had contacted 6 different locations. Note, that 3 out of the 6 said "sure we can ship it". But once we got to those locations, they looked at the size and shape and declined to ship. They were also quoting me $1200 to $2000. I was panicked and running out of time. I called Navis Pack & Ship in Phoenix, Arizona. Not only were they gracious, kind and understood what this board meant to me. They promised to take good care of the board and package it the right way for its journey to Chicago. I cannot say enough about their professionalism or their kindness to me during my heartbreak of losing my father. Not only was the board packaged well, but I paid far below what I was quoted by the other shippers. I am forever grateful and would recommend Navis Pack & Ship for any of your shipping needs. Thanks again, ARM

These people are nothing but rip-off artists....I called this morning inquiring about picking up an…read moreitem in their same town that weighs less than one pound and then ship it to me in Texas.....the idiot on the phone calmly said it would be $200 just to pick it up....and looking at the first 1 star review i now see it would have been at least $120 to pack and ship it....$320 for what...??? if you even consider doing business with these jerks then you are truly insane....DON'T DO IT...!!!

Customer service is always excellent, from fingerprinting to product packaging and box sizes…read more I would not recommend shipping things from UPS. I wanted to ship a package to Ohio, and it would cost just under $200. I went to the government-run shipping center, and it cost me $20. The package was received within the same number of days and has the same amount of insurance

Tried to ship a medium size envelope with a pair or shorts inside and they charged me $124.99 when…read moreI asked questions the rep was very rude and said that was the cheapest. From Phoenix to Missouri ground shipping no insurance nothing else added to the service. Even after telling the representative it was cheaper online she said no that's not our price.

This location is always quick and usually doesn't have a long wait , And with the kiosk machine you…read morecan check in your packages and get a receipt pretty quick if there does happen to be a line. Also the employees have always been helpful if needed.

The new copiers defaulting to color and switching papers if the tray runs out are a few of the…read moreclever ways they increase spoilage and squeeze an extra dollar out of you, which a regular customer can see right through. Surly employee was mad cuz I was cutting 4 pieces at once - if the wheel didn't squeak like it hadn't been oiled since the 70s I'd believe your sudden interest in my cutting ability. In fact I'd have YOU do it if you haven't added a setup fee, smile fee, and a fee fee making ONE cut $9, after a (weekly) $120 self service job where I get in and get out unlike 90% of the 'self' serve customers that take an hour to do anything. You could have been marginally polite and not set me off like this. Seems like a company wide attitude problem. Go to he**.

Wow. My recent experience with Uhaul was negative from start to finish--surprising, since Uhaul is…read more(was?) kind of the standard-bearer of DIY moving. It's like "magic marker" or "Bandaid." When you mean "rent a self-haul truck," you say, "rent a u-haul." HOWEVER, I expect to see this company on Undercover Boss soon if they haven't already been on--someone needs to descend from corporate heights and get a whiff of what's going on in U-haul locations. (I have thoughts on the location in Chandler where I picked up the truck for a single-day's one-way move, but I'll post those there. The post will be called "Is there maybe a grownup here I could talk to?") As I said, I rented a 10' truck to move a kitchen table set from one side of town to another, and I chose this location as my dropoff. Dropoff would have to take place on a Sunday evening, when the business was closed. We deposited the secured truck in their lot, placed the keys and paperwork in the drop box, and went on our merry way. The next morning, I called to verify--and I'm glad I did. The woman who answered said she had "no record of our vehicle" and "no order is coming up with that reservation number" and "there's nothing under your name." (Meanwhile, I used the very same order number and name to pull up the reservation online.) She said she needed to "do research," which I assumed meant she had to get out of her office chair and empty the dropbox. She called back TWICE to hear the name and order number again and again. Still nothing. Then four hours of silence, while I wondered if I was now on the hook for $40,000 or a U-haul. Finally, I called back again ... when I spoke to her, she talked elusively about a "burglary" that happened after dropoff. I would be charged for mileage and gas overages (despite the fact that we returned the truck gassed up and under the 70 mile limit) of $70. Not a huge dollar amount, sure, but I have some problems with this: 1. I paid for SafeMove insurance, which, according to U-haul's website, covers theft of the vehicle as long as the renter was not negligent. Therefore, I should be responsible neither for the vehicle if stolen nor for attendant charges like gas and miles. That is, if there is a police report or credible evidence of theft in the first place. If there isn't, how do I know some dirtbag who works for them didn't take the truck? They can either credibly demonstrate that theft occurred or not ... and I'm not responsible for either scenario after my possession of the vehicle ceased. 2. There is no excuse for this rep's failure to communicate clearly and frequently to update me or to answer basic questions like "did you check the drop box? were the keys there?" (The all-purpose answer: "I'm doing research." With the amount of "research" this woman did, she should be just about ready to write up her U-haul dissertation.) She also claims that her surveillance video has "no record" of my returning the truck when/where I said I did (and yet ... she has the truck ... so does she maybe not have a real surveillance camera?). 3. Her other answer to everything, besides "I'm doing research," was "I'm just doing what my boss told me to do." Ah yes, the classic shitty-customer-service refrain. If you work for U-haul in a customer service capacity, you should be able to answer why the insurance I paid for isn't insuring me.

Terrible! I just wanted to drop off an Amazon return …read more When I arrived, there were people standing out in front of a locked door. Sign on door "Back in 30 minutes ". My first thought was "30 minutes from when?" People there had been waiting over a half hour already with no one there to reopen. Waste of my time and gas driving over there. If you are short handed, hire more people. If you can't get employees, pay more. You sure charge enough. After I get this return done, I will never use this location again. I have spend a lot of money there before. Shame on you. I wish I could give zero stars.

Good service It went a lot faster easier and cheaper than I thought I would recommend itread more