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    US Post Office

    3.6 (23 reviews)
    Closed 10:00 am - 2:00 pm

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    Robyn P.

    Nobody likes to visit a post office this close to the holidays, LOL. The lines were so short, considering there is only 11 days until Christmas. Gabriel provided excellent customer service. I was in and out in 10 minutes.

    Gabriel

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    7 months ago

    Helpful 9
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    10 months ago

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    5 months ago

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    8 months ago

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    5 years ago

    Helpful 57
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    2 years ago

    The staff here are the best. They are always patient and kind, even when the lines are really long.

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    4 years ago

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    5 years ago

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    9 years ago

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    5 years ago

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    12 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    12 years ago

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    5 years ago

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    7 years ago

    Helpful 2
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    9 years ago

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    10 years ago

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    10 years ago

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    Review Highlights - US Post Office

    Sometimes government services can be difficult, but not at the Tolleson Post Office.

    Mentioned in 2 reviews

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    The UPS Store

    The UPS Store

    2.7
    (32 reviews)

    Good service It went a lot faster easier and cheaper than I thought I would recommend itread more

    MISSING PACKAGE…read more In the past, I have received mail from other mailbox owners and returned it to the front desk before leaving. Today, when I went in to pick up a delivery, I was advised they didn't receive my Package and to check my delivery address. When I asked Alex for help to look for it in case it was misplaced he told me he was too busy to do that. I only wondered if it was possible that my delivery was assigned to another mailbox by accident, since I've gotten mail from other mailboxes before. I got tracking information that notified me that my delivery came in 3-hrs ago, but when I came to pick it up I was told it was not in their possession. This is within 3-hrs of delivery. Alex said all USPS deliveries were already processed for the day so they did not have it. The delivery update is listed as: "Your item was delivered to the front desk, reception area, or mail room at 2:50 pm on July 1, 2026 in GLENDALE, AZ 85305" but they claim they didn't receive it. It is 5:40pm, the same day of delivery and the package is not here. I've never had a shipment go missing in 10+ yrs until today. I will say that the Owner of this Business has been nothing but kind, honest, and respectful every time we've done business with him. His staff over the years was great and professional. In the past year, that has changed. Alex didn't yell at me but he may not understand how disrespectful he was with his responses today, when he is the one that gets paid to do a job.

    Moon Valley Postal Center

    Moon Valley Postal Center

    3.3
    (15 reviews)

    I have been going to Moon Valley Postal for 10+ years as I believe in supporting small local…read morebusinesses and I enjoyed the "mom and pop" atmosphere. I'm on my third set of owners and the previous 2 were friendly and very much created a community (Moon Valley) atmosphere in the store. Not so with the new owners who took over late last summer. I would now describe the store and owners as cold, unfriendly and definitely not helpful. Last week I attempted to drop off 2 packages to return to the original merchant. Several stores do this (Old Navy, Gap, Natural Life) ...the customer wants to return an item. The customer fills a form on the company website, prints out a receipt, and a mailing label, and is supposed to drop off the return package to a mailing facility. Usually, the returning package needs to be resealed, and the new mailing label taped on. I've been doing this for years at Moon Valley Postal and, in fact, did such a return about 4-6 weeks ago with no problem. Easy-peasy. This time when I dropped off my packages, the employee looked at me like I had just dumped a pile of dog poop on the counter. I was then informed that the packages could not be returned in the manner they were left. Yes...I told the employee that I needed the package to be sealed and the return label taped on. I was informed "We don't do that." When I pointed out that it was no problem on a return that I dropped off previously, I was informed "We don't do that anymore." Hmmm...I wondered why the change in service? Was the employee too busy? When I walked in, there was no one else in the store (in fact, the last couple of times I have been in the store, I was the only customer there.) And the employee was just standing behind the counter. So, I don't think that sealing my packages was really taking them away from a bigger task. Is it a cost issue because I would need them to seal the package and return label on using their mailing tape? How much does a roll of clear mailing tape cost? So, after I was told that they "no longer do that anymore" I scooped up my packages and headed out the door to the UPS store across the street. The employee called out a cheery "Have a Nice Day!" as I left the store. Yea...you too!

    Friendly staff and an organized store! I've never waited more than 3 minutes to ship something out,…read morequick and helpful!

    US Post Office - postoffices - Updated July 2026

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