The worst USPS service I've ever encountered, never in my 31 years of living have I experienced…read moresuch awful service, nor have I had a day where my mail wasn't delivered. Since moving here I've had a handful of packages marked as, "not accessible" on a clear sunny day. Seems like an excuse just so they didn't have to stop and deliver a package or my mail, this has happened multiple days in a row now. It is also the holiday season and I'm sure many people are expecting their last minute gifts in the mail, and because of this postal office they might not get them. The exact wording I receive on my end is "Delivery attempted, but front door or driveway was not accessible," which is a complete lie. This is someone's only job that they have to do in a very small town I might add, and they still can't deliver my mail everyday. I've lived in a heavy populated area my whole life and NEVER was my mail marked as "undeliverable." It came everyday, on time with no issue. The mail here is lucky to get into our mailbox before 6pm. The point of Amazon is to be delivered in 2-3 days, but because of this "postal office" mine take almost a week, and sometimes the items are important and needed in a timely fashion. I'm not sure if more help is needed at this postal office, but someone needs to figure it out so things can run more smoothly and people get their mail/packages everyday.

This may be in the run for coolest post offices I've been in. It's like walking into 1800. Seems…read morelike they preserved everything. Service I will say, was updated. Fast and efficient. I just mailed a letter and a post card, but we had a chat about the place on the walk to lunch. You should at least pop in if you're in the area, it's a hoot.

Rhinebeck post office is is not just a cool, historically rich setting. Men and women that work…read morethere are all very helpful and professional.But the coolest, most helpful, most caring one of them is the current Postmaster. He is utterly respectful and professional while he goes out of his way to help. Any town or village is lucky to have someone like him to remind us all how wonderful it is to approach others with patience, empathy and care. Thank you

Update: Staff are super helpful and sorted everything out once I was able to get in touch with…read morethem. The national USPS website and app make this very difficult, though. (And the National automated phone service is infuriating.) Original: Didn't try to deliver package and marked it as undeliverable, ready for pickup, and then returned to sender all within 80 minutes.

This is a small town post office. The employees know most of the people doing business there and…read moregreat many by name. It's a place for information sharing for many locals. It's great in that way. Easy parking as well in private lot.

Nick provided me with exceptional service while I was trying to ship a bereavement gift to my close…read morefriends in Japan. I was very surprised that how many people came in to use the post office in this tiny little town. The service I requested was getting my bereavement gift to our family abroad in the most cost-efficient and fastest method possible. Nick was able to assist me in saving approximately $50 just by using a standard box instead of the white boxes marked priority mail. The travel time between accord New York and Tokyo Japan will be about the same give or take one day so saving 40 or $50 was well worth it. Thank you Nik for your excellent service and for your sympathy.

This post office location is precisely what one would expect to see in a historic town. It's…read morearchitecture is charming and historic with a big staircase leading through the lobby. Once inside, it appears humble in size compared to the grandiose exterior. I visited to mail some time sensitive thank you cards. I approached the young lady at the counter to inquire if these would go out the same afternoon. She was very friendly and assured me the cards would be mailed out the same day.

Sounds like Terry M. was having a bad day, or maybe just one of his many bad days…read more I have not had any postal gripes for 32 years. Only possible gripe would be the time of the lunch hour and a half. With a staff of two or more seems like no lunch hour would be required.

My package was supposed to be delivered a week ago, but never showed up.. So I went online and…read moretracked it. It says "Held at post office at customer request". I never requested that they keep my package. If I didn't want it, I wouldn't have ordered it.. I don't know if he was too drunk to deliver it, or just too lazy. This isn't the first time that my packages have mysteriously disappeared in the Roxbury post office. We pay them a LOT of money to do a job that a trained monkey could do, yet they can't seem to do it competently. Avoid the Roxbury post office if you actually want your stuff delivered.

Customer service is defined as: listening to customers, responding quickly, *showing empathy*,…read moreproviding clear and accurate information, personalizing interactions, and following up to confirm resolution. This USPS does none of these things, which would be deemed "rude" in many places. They basically said "you have to figure it out" when they couldn't help send a package. Customer service training is essential if you want people to use your services.

Not helpful, they do not deliver to many streets. The Post Master has an attitude, it's a joke…read more Typical Government agency.