We weren't sure what it was, but something bigger than a mouse was under the kitchen. We called and…read moreset an appointment for Matt to come to the house. When I was unexpectedly home a day before the appointment, I called and Matt came that afternoon. He investigated and found the hole to the crawlspace. A trap was set and we had Bucky the groundhog the next day. Matt closed up the hole for us. When we heard it again a few days later, Matt came back. There was nothing, so we think Bucky's SO escaped for good. Matt is responsive, responsible, changed his schedule when I asked if he could come a day early and he got the critter. Pest control isn't something we think about, but when we needed it, we were more than pleased with Matt's service. Pricing was reasonable and the process was simple. We'll use Upstate Pest & Wildlife Control again if needed and we highly recommend.

Waking up to the sounds of little feet scampering in the ceiling above us was disconcerting…read more Seeing a squirrel disappear from our roof into a hole in the soffit was a dead giveaway. It was time to call a wildlife specialist. The positive reviews I was reading for Upstate Pest & Wildlife Control were convincing enough for me to call them. They were able to schedule a visit for the next day. Jake from UPW&C (no relation to Jake from State Farm) arrived on time and assessed the situation. He was friendly, very informative, and knowledgeable. The cost for the services he proposed and explained was reasonable. He was able to set traps that same day. Jake returned after a couple of days to check the traps. While the traps had not caught anything yet, and we hadn't heard critters any longer in the ceiling, he made modifications and adjustments to the traps and planned another visit the following day. Today, after assuring that there were no more squirrels in the soffits, and no new points of entry, he removed the traps and sealed the soffit hole. (Note: one trap did have part of a squirrel's tail.) I definitely recommend this family owned business if you have problems with wildlife pests. Their entire operation is very professional and reassuring.

Very respectful on the phone. More than fair estimate. I am confident their work will reflect…read moremy initial impression.

Very disrespectful to women!…read more I called to ask about some baby birds that were inside a column of my porch. I wanted to ask if they would be ok once they're fully grown since it's a tight space. No one answered. A few minutes later I received a call back from 845-751-8448 from a man saying he's calling from Critter X and he just missed a call from me. I nicely asked the man who called, (didn't state his name) that I had some baby birds inside my porch column and I wanted to know if they know if they'll be ok once they are grown. His exact words "Why wouldn't they be ok? Are you a mom? Do you think a mother bird would put her babies somewhere where they can't get out? You must not be a mom. Are you? (I was shocked with my mouth open not knowing how to respond so I said nothing) Would you put your children where they would be trapped? Aren't you an mom? Obviously not. Hello?"... I replied "Ummmm... why are you asking me that?" And he said "Because if you were a mom you would know that a mother bird would never endanger her baby birds. Now the proper concern is the fleas. The fleas that birds carry. They can get to your pets or your children. And that would be the issue to address." With mouth still open with shock that he is talking to me like I am a POS, not a mother or worthy of being a mother, and as if I don't know how to decide what issue is actually important to call about, I said "Ummm actually my question was about the safety of the birds." And he said "Their mother would never put them in danger. Goodbye." And hung up on me!!! I called his phone right back and he answered "Hello, how can I help you with the baby birds? (In a sarcastic tone)". I asked "I'm sorry, I'm calling back because I want to know why you think it's ok to have talked to me that way?" And he said "Talked to you what way?" I said "Asked me if I were a mother and then said I obviously couldn't be a mother." He said "We were talking about baby birds." I said "Yes but you brought up my fertility. And I am someone who suffered miscarriages and losses. Why would you think it's ok ask a woman that when she's calling about baby birds? May I have your name?". He said "Oh G-d! You obviously are sensitive and feel I said the wrong thing. Have a nice day, Ma'aaaaam!" and hung up! I called back to ask him for his name or ask for a supervisor and they sent me to voicemail! I did not leave a message

Our home was invaded by pesky squirrels. Who ya gonna call? No Ghostbusters won't help…read more Absolute Pest Control sent a pest specialist, Josh to assist. It has been a few weeks and Josh has visited to install a one-way "trap." This allowed the critters to leave our attic crawl space and then be sealed a few weeks later. He sealed one side of the house first, put traps on the other side and then returned to seal them out permanently. It has been another few weeks and it is still quiet. No noise of invaders running muck in our attic area. Thank you Josh. Would definitely call them again. Price was reasonable for the value of ridding our home of the little critters.

Absolute Pest Control are nice people to deal with . Prompt and couteous service. Would highly…read morereccomend them.

There are two parts to any review for services like those Catskill ADC provides: 1) was it…read moreeffective? And 2) was the experience of having this services provided a positive one? Part 1: We hope so; it's only been a month but so far, no bat activity (Note used Catskill ADC primarily for bat exclusion or "bat-proofing" our home.) Part 2: Our experience was very unsatisfactory. We got a quote of $4,000 which seemed high, but we accepted it because he was so highly recommended by a friend. When the actual work got done, by Mark and one of his employees, it came to two work sessions totaling about 8 man-hours. ($500/man-hour!!) When we tried to have a conversation about this, Mark's response was that he had included 20 hours of travel time (ie commuting) to our site. For one thing, it's unethical to include travel time without pre-informing the customer. And the other thing is that even if 20 hours was ethical, it's still $200/hour. Finally, he said that we had agreed to the price, he had done the work, and that was the end of it, and if we delayed payment, we would face legal action. We confess that we are not experts in this field. Maybe bat experts do typically get paid that much, but if that's the case, it might have been explained before the work began, and absolutely should have been explained after we raised the question. Our advice to anyone reading this review is this: in your before-the-work discussions with Catskill ADC and all other providers, ask for an estimate of both the total cost and the man-hours involved. You'll have a better idea of what you're buying and fewer unhappy surprises as the work progresses.

Called to have a dead skunk removed. They came quickly and also provided insight into potential…read morecauses of death.

Joshua phoned ( 3 days after I had left a message, so I was a bit surprised, but pleased to hear…read morefrom him) to ask about our bee problem, and said he would be here between noon and 1:00 the same day. He showed up promptly, had a look, and gave a reasonable estimate, but suggested an alternative, much less expensive, solution from another company in the area. We sincerely thanked him for his advice, freely and promptly given. With luck, we should not need to call him again, but I would not hesitate to do that.

I gave him one star for responding to my call at 5 something in the morning. When he came to my…read morehouse I was standing outside with my dog and had a blanket over my head and covering my body as well. I called the Oneonta troopers and they could only give me his number and Putnam pest control number. I called Putnam first but could not get a hold of anyone there so I called Joshua. By this time it was about 5:30 am. He answered the call right away. I explained that I had a bat in my house and had taken the necessary steps to try to get it out but was unsuccessful. He asked me if I was sure if the bat was still in the house i replied yes its still in the house. He said ok and asked where I lived. I told him the city and he said that it was going to be about $150 for him to come out. I said that it was fine and that I would pay what ever. He came to my house and when he arrived I explained where I saw the bat last and where I thought it was. He looked around my living room and around my family room. He looked behind my blinds and my curtains downstairs. He looked at the stairs but did not go upstairs and look up there. He came back out and said that by now the bat is sleeping. Then he said that the time to call him would have been when the thing was flying around not after as if he was scolding me. Then he said that when I got comfortable back in the house if the bat flies again to call him. I became very upset that he was going to leave with out looking for the bat further. I told him there was no way that I could get comfortable with a bat still in my house and then he tried to tell me that I would have to get comfortable in the house and I told him that there was no way that I could sleep with a bat still in there. Then he said if the bat comes out to call him. I tried to explain that I didn't want to go back in my house. I would rather take my dog and sleep in the car. He said "no, you have to get comfortable in the house because then how are you going to know when the bat flies". Although he made sense i was way too petrofide to be in my house. Then he said that I did not need the blanket over my head. He was really rude. He said let me go get my business card for you. I started to cry because this bat was still in my house and he was going to leave. He came back from the car and handed me his business card. He tried to show me the vent that goes to my attic and show me the bat poop. Although I listened I didn't want to hear it because this bat was still in my house and that's what I was more worried about. He tried to tell me that this is what he does for a living and then asked what I did for a living. I became really upset and said it didn't matter. He got angry and started to leave. I said well what do I owe you and he said nothing. He got in his pick up truck slammed the door and left. I clearly was awake all day and stayed in the kitchen. 9:39pm. came and the bat began to fly again in the house. I called Joshua again and he didn't answer so I left him a message. About an hour later I called again and left another message. He still didn't answer me. Called again at like 11:18pm. this time I was hysterically crying and left him a message begging him to please come and get this bat. He ignored me again. Called him again at like 12:13am still crying again begging him to come and again got ignored. Then I called back at like 12:45am and realized that he had blocked me from calling so I started calling him back to back. IF YOU OWN A BUSINESS YOU SHOULD NOT BLOCK YOUR CUSTOMERS. THAT IS BAD BUSINESS. I'm also going to call the better business bureau and report him. I am seriously traumatized from the ordeal. Do not call this guy. Finally, after three hours of calling him and not getting a response I realized that I was on my own. Really bad business.

I had been working with a well known pest control service for 6 years and what they were doing to…read moreget rid of our carpenter bees just wasn't working Someone recommended I try Thomas and I was so impressed with the young man, Da Mere, who came out to explore the place. He saw that not only do we have carpenter bees but we also have a big problem with carpenter ants. Part of the house was being eaten away by the carpenter ants. He was very thorough and knowledgable and I changed over to Thomas. I feel much more confident working with them and am already repairing part of the house that had been being destroyed by carpenter ants that our previous exterminator never even noticed. So far, so good!!!

Don't go here. I canceled last year and I am glad that I did. The service had gone downhill over…read morethe year before, with rescheduling due to absent employees and - the last straw- failure to replace a bug station that was full and there for 3+ months. When I told Isus about it, she argued with me and refused to fix this simple problem. I'm not paying the full price for partial work. So, I cancel, and Tanya comes to pick the equipment up and tries to lecture me on not escalating the problem and that I'd have to pay for inspection to restart. Honey, I shouldn't have had to escalate, and if I need an exterminator again, it won't be your company. Congrats on helping to sour your company's image! Too many other options around to waste time with a company that treats the customer poorly.

I would like to contact this company to hire them. But I…read morecannot communicate with them. No phone number! Fail! Website has a contact form, but it doesn't capture inputs! Fail! They are not going to provide a service to me, And they won't make money!

From the owner: EcoMouse Pest Control is not your average exterminator—we’re a locally-owned, award-winning pest…read morecontrol company serving Highland, NY and surrounding areas. What sets us apart? Our mascot “Rocco” isn’t just a cartoon; he represents the fearless, family-first, eco-friendly values our company is built on. We specialize in safe, humane, and highly effective pest control solutions for homes and businesses. From mice, rats, wasps, and ants to larger wildlife like raccoons and bats—we do it all with care, precision, and respect for your property and the environment. No toxic overkill. No cookie-cutter services. Just real, honest protection that works. We’ve proudly won service awards in our very first year and continue to earn 5-star reviews by showing up on time, doing the job right, and treating every customer like family. We offer clear communication, upfront pricing, and even offer payment plans for bigger jobs like bat exclusions and full-home sealing. Every pest problem has a story, and EcoMouse is here to help write a better ending. Let us earn your trust the same way we’ve earned the community’s. Reach out today—we’re here when you need us most. MCall us at 518-396-0875 or visit ecomousepestcontrol.com

When we heard a fast fluttering between the walls of our home we thought maybe we had a bird down…read morethe chimney and stuck, but when we talked with Dereck he quickly identified what we were hearing as squirrels. YIKES. No one wants to share their home with squirrels, let alone worry about the damage they could be doing between walls where no one can access them easily. Dereck quickly connected with us and came out with a one way trap to help the squirrel exit and not return. Once we didn't hear anything for a week he came back out and sealed the squirrel hole. No more fluttering between our walls and no return visitors. The work is guaranteed and Dereck said he would return if we had any further issues which shows he stands by his work! I'd definitely recommend Action Pest Management for any of your pest issues! They were quick to resolve the issue even in the dead of winter!

Dan Gervais is the owner of New Age Pest Management in Pittsfield. He is extremely responsive to…read moreany pest management issue we have had through the years. Dan goes above and beyond to solve all issues. We highly recommend Dan!!!

I got a call the same morning that I sent out my Yelp request. The tech was there the next day and…read moreset traps for the mice. The bate makes mice thirsty, so they leave the house in search of water. We never heard another sound. A week later, the Nick was back and refilled the traps, since the mice had eaten almost all the bate. There were a lot of mice! Nick will be back in a week for follow up. Pleasant, prompt, knowledgeable. I can't think of any way Best Pest could improve.

Best Pest Control removed an enormous paper wasp or hornet nest hanging up in a tree in the…read morebackyard. I called them on Thursday and they removed it the next day. They removed the nest and cleaned up the debris. They were professional, guaranteed their work, were easy to schedule and get an estimate by text with good communication. The price was very fair. I would highly recommend the company and would call them again. Our thanks to the guys for taking care of this!