Talk about 5-star service!! This location has the friendliest employees, the cleanest store front…read moreand the most welcoming atmosphere of any Post Office I have EVER been to!! If there was an option to give 10 stars, I would have given it a 10 out of 10! For someone from a big city, with post offices 10x bigger, I have never seen a location with as much charm and personality as this one, let alone with a single nicer employee. If the USPS is looking for some employees to show others how to do it right, they need to start here!!

Had to go to this post office one time. Hope I never have to go there again. Very busy and very…read morehard to find a parking spot.

Excellent service and help getting my former and current address information verified to prevent…read moreidentity theft. Nice location!

The entrance is really around the corner on 1st st sw, which makes it much easier to find…read more (Dodging traffic and pedestrians on broadway is not my cup-o-tea.) This location has been here forever and is good alternate to making the trek over to the main po on the other end of town. I never thought I'd give the Post Office anything more than a "meh" but this location has been much more than expected every time I've visited. The employees have been consistently friendly and I've been able to get in and out quickly. It doesn't have the automatic postal machine that some of the newer locations do, but for a quick trip, where you avoid the crowds and lines, this spot works well.

I had great service at Mason City Staples today. The Manager Charlie was very helpful. I had…read morepurchased a computer, but had issues setting it up. I thought maybe it had a virus. My troubleshooting left me frustrated. I had inadvertently hit a button that locked it. I thought it was potentialy a virus. The very kind manager Charlie fixed it in less than a minute. He then checked out other things to verify all was working.

Drove over an hour because I needed something printed…read more Called the store to verify hours. Said they were open to 9 Arrived before 8 note on door saying they closed early Very unprofessional. They should have at least updated their hours message when they decided to close early.