Itty bitty post office with a single counter, post office boxes and some mailing supplies. When I…read morepopped in for post card stamps, no waiting!

Glad its here - but hours are limited and they CLOSE at lunch time when we need them to be open…read moremost - and closed by 4 PM. Feh.

Go to this location! The staff was well trained ,helpful and I was in and out in minutes even when…read moretheir internet was down. Way to go guys!

Joe was AMAZING. He was extremely helpful and knowledgable. I had to ship a life size mannequin…read more He could not have been more helpful and kind. He was very patient and answered all my questions and concerns. He and his assistant did a fantastic job. Jeanne

Helpful staff. Convenient location. The place can be really crowded but things run smoothly with…read moreexpert staff.

We attempted to ship an iPhone last month at this location…read more A different package showed up, but it had the same label as the iPhone that was shipped. My wife called the store, and was told the manager would call back, but he never did so my wife went to the store and spoke with him. He said that he would investigate and get back to her. Once again, the return call never came, so I went to the store with my wife once again. On arrival, we told the manager that we were waiting for his return call, he told us how he has 3 stores to manage and he needed to look at 5 hours of video tape because he can't rewind/ff the video machine. We were then told that he would get back to us either the next day or the day after, he needed to contact the hub and open a claim. Once again, there was no return call, so 4 days later I decided to call Corporate and see if a claim was opened. No one could find a claim; I was sent to one phone number after another. One number that I was referred to, sent to other departments, only to be sent back to the original number. Support is set up through the Locally Franchised stores, if you don't have the Local Store Support contacting Corporate, it is extremely difficult to open your own claim. As part of the process, I was referred back to the Local Store several times for required information that the local store label calls one thing, but the Corporate Claim form calls something else. You are put in a situation where the Local Store is saying it's Corporate and Corporate is saying it's the Local Store. If you are able to get an answer from the Local Store! I gave up trying to file my own claim and went back to the store 9 days later, we had still not received any call back from the manager. Our conversation was not cordial, as the manager was immediately hostile upon my arrival. I assumed it was because he once again didn't do what he said he would do. I see a lot of responses about providing World-Class Services. My expectations of World-Class Services would have included: * My wife is a senior who returns online purchases but doesn't ship anything of value. Since you are the "Shipping Experts" a recommendation to insure the package would have been nice, especially an item so susceptible to theft. * A Manager who doesn't view their customers with problems as burdens on their time! * A Manager who builds trust with customers by following through on promises made and providing reliable information to customers with UPS delivery issues. * A Service Provider who provides transparency with investigations. The information that I received from this claim is a claim number (that I don't have authority to access) and a picture of the wrong package being delivered. When I asked Corporate if there were any pictures of the package as it left the store. I was told that the Local Store does not have to share the pics or video .........what!!! It appears that it is just cheaper to pay a claim than try to find out what happened, we lost over $700 on this transaction. Even if it was insured, just pay it and move on. We tried to ship another iPhone, this time we had T-Mobile ship it, once again through UPS. This one they tracked to the Miami Hub where it "disappeared". We are going to try again, but this time using FedEx.

Convenient, fast service. Owner isnt Mr Personality but he runs this place mostly by himself, it…read morealways appears he's busy, so I understand!

I got a firm bid from MSC for 175 to ship my poster. Unfortunately I gave him my credit card info…read moreand he then, with no approval, charged 199.38. When I wrote him he did not respond so I called my credit card company to stop payment. When we then talked he angrily said shipping was more than he expected. I looked up the shipping cost and easily found the shipping to be 25 dollars less than he said. He then said he would stop the shipment and hold my poster until I paid him the extra money. All this time he was yelling, threatening, calling me names, telling me he would prosecute me, and saying things like "look, it's only 25 dollars". I ended up paying the extra 25 dollars in order to not have my item held hostage. He really, really needs anger management and a lesson in business ethics. I feel sorry for his family.

This location has got to be one of the worst I've experienced. Their hours are terrible and their…read moreemployees dont even show up for their 4 hour shift. There seems to be only one employee that actually cares. When I called the number in the window for the postmaster, a man answered and told me he is the manager and the woman I was asking for retired.... they havent even updated that information. He told me his employee was "going to be a few minutes late but she's on her way". That was 30 minutes after they were supposed to open. He apologized but did not try to remedy the problem. We went back a little later (before closing time) and they STILL werent there. We had a gift to pick up for someone and havent been able to. The manager needs to get some employees that actual want a job and care.

Can't say I get to a lot of these shipping locations, I don't send a lot of packages. Recently had…read morea prepaid fedex return and stopped by here while I was in the area. It's conveniently located in a shopping center off of Baltimore Pike and has plenty of parking available. I wasn't sure what to do when I got inside so I just stood in line. As soon as a rep was free she asked if I had a prepaid label and if I scanned it yet. When I said yes and no, she came from behind the counter and led me to the self scanner, start here if your package is ready to go with a prepaid label. Just hold the barcode under the scanner and take it to the counter when you get a successful beep, and it will print your receipt. Drop the package at the counter and you're done! The girl that helped me was very friendly and knew I didn't know what to do, so her customer service and attitude were appreciated. Can't say much about the value as it was a prepaid label, but I am sure it's in line with other major shippers in the area. They have lots of packing materials for sale if you should need any, and friendly service. Highly recommend this location.

Stopped in Monday to see if they could help print invitations on a special stock paper with no…read morestraight edges. I needed 65. Paul separated every piece of paper, manually loaded 5 at a time and spent almost 50 minutes helping me. The job turned out beautiful. Thank you Paul for going the extra mile

Dan is always so helpful and kind! Love coming here!…read more whenever I don't know how to pack something or ship it, he will always go above and beyond to make it simple!

Amy was wonderful! I had a complicated shipment with high value items and she was thorough, patient…read moreand transparent with pricing. I appreciated her service. Her manager was terse with her when she double checked with him on some aspects of the shipment. His attitude seemed out of place and made it a bit uncomfortable. To his credit he apologized shortly after. Amy handled it well, must be used to him. That was a bit weird but overall good experience. Thank you, Amy!

The Gradyville PO (on Middletown Rd / Route 352) is not to be confused with the Edgmont PO (West…read moreChester Pike / Route 3). This is a great little PO in an old building with beautiful log beams and stone walls. The atmosphere here is so much more relaxing than the crazy-busy POs nearby. Cheryl, the main postmistress, is really sweet. She has traveled all over the world and has amazing stories. Hours and size are not as extensive as other USPS locations nearby, but this PO is appropriate to the section of town it serves. (Gradyville used to be all farm, now it's becoming developed.) Note hours, because they close for lunch. Handy access off of Middletown Rd / Route 352, with a Sunoco nextdoor, and a neat antiques store across the street.

I wish to commend Ashley who helped me when I needed send my item by priority mail. She was…read morewonderful and did not appear stressed over my requests. She really was quite pleasant and very knowledgeable about her job and her smile was great.

One of the guys there is rude and 100% incompetent…read more On Friday he complained I gave him too many envelopes 38 to be exact which I nicely said I could take elsewhere if it's too much of a problem. I certainly get when something is not doable and I never expect immediate turn around and can come back later or the next day which I normally do. Immediately he tells me they are more expensive then the price I've paid. I've been shipping the same thing for a month. We finally straighten that out. I'm not even arguing with him. His response, "Do you live around here? Can you come back tomorrow and I'll have it figured out and you can pay." Me: "Do you want my contact so you can call when it's done." His response: "No." I come back the next day and he says, "If these weren't so time consuming I'd have it done." I could have gone somewhere else, he could have called me or have told me it would take until Monday. To top it off, I was not mean, I was not pushy but the guy was rude and I could see the way he spoke to other costumers that he's losing the post office money.