I was in trouble with a return and frustrated having been left with the responsibility to get this…read moreelectric bike to Georgia. This employee " Tony " saw I needed help. I am a mandibular Cancer survivor and was in high distress , and I said to Tony " The bike is outside " He said " Let's go out and get that Bad boy". And he handled it like the Professional he is. He needs to be given Notice by this Company. FedEx Wilmington DE

I use fedex a lot. I have an account and have been going to this store for years... decades! But no…read moremore. Usually there is a bit of a wait bc there are other customers in front of me... it's a busy place. But today I scored huge!!! well, at least I thought I had. There was no one in the store. I was able to walk directly up to the counter. I was looking for their boxes to send a package for business. As I walked up a guy who looked very much like he did not want to be there told me someone would be with me soon as he picked up a tape gun and started to seal a box that needed it (looked like a 5yo had initially taped it up. I said "I just want to" (the rest of the question was this: know where you keep the boxes called little box) but I was cut off by the guy glaring at me and curtly saying "someone will be with you shortly." Now, I have no problem waiting for other people in front of me, and his reply took as much energy as it would be to say on the shelf over there" when telling me where the boxes are. But nah, not this time. What got under my skin, aside from the attitude problem, was that I was a living, breathing customer in the store directly in front of him wanting to buy stuff and ship stuff. My credit card was in my hand. I was ready to go since I already had the label printed out and in my hand. But he decided taping up a box (that would most certainly still be there to tape up after I had concluded my business) was the priority and that having a customer wait in line behind inanimate objects made more sense. It was 2:30p. The pickup for the night was at 6p or 7p. The box could have waited. I cannot say 100% that he was spoiling for a fight, but it was apparent that he had no intention of assisting me for quite a while. So, I said "you can't even answer a single question? Fuck off!" And I left. I went down the street to the "mailbox store" and was waited on by a very sweet person who was also very busy and even had a baby cooing somewhere in the back room that she had to take care of. It was a great experience. And now I will be taking my business to UPS at Marsh and Silverside. Perhaps a bit more customer service and a reminder that retailers need customers more than customers need retailers. Now Fedex is truly an ex. An ex-shipper for my booming business.

Trying to make copies, get help and forget about anyone smiling ..customer service near zero,…read morecoworkers denying to help other coworkers.."not my area" 6 people inline behind me waiting for service while "only" worker talking on phone.. No manager ..his day off, no one left in charge, "you can call and leave a message" Went to FedEx instead..got my job done! Counted six other employees doing nothing? Could tell want they were doing..???

Every time I place an order for work to be done at the print shop it's not done on time. Too few…read moreemployees. Everyone is stressed. Shame on Staples for allowing this to happen. I don't have a choice but to take my business someplace else. Just too frustrating.

I was in the area doing some grocery shopping and had some Amazon returns that were starting to…read morepile up. I stopped into this location which was a lot brighter, cleaner and had more cheerful staff than the location I normally frequent. A staff member was quick to help me, her name was Mary. She showed me how to do my Amazon returns and even gave me a mailer to use when I forgot my own packaging (there was a small fee for this that I happened to have cash for). I would definitely go back to this location! It can get busy but there was a good traffic flow and most people were in and out. Parking lot can be a nightmare so exercise patience!

This is hands down the best UPS store I've ever been to because of the staff here. The guys that…read morehave helped are the most gentlemanly, cheerful group. They are incredibly patient and professional, and they treat you like a human being which is rare these days.

I had to mail a special painting to my son in California, and I had thought I could carry it in my…read moresuitcase but it would not fit. I rushed to UPS. Oleander and Paul were there and did everything they could to pack it correctly and get it there asap. They could not have been kinder. It has been my go to since I mailed presents for Christmas a few years ago to my son and family from the post office and all they got was a label in the mail. This UPS has stepped up so many times. So appreciate them

convenient location. small but efficient. i needed to drop off a pre labeled package and was helped…read morequickly and provided with a drop off receipt. it would probably be more helpful to drop your Amazon packages off here than kohl's or Whole Foods bc there are no long lines you have to wait through !

I came in today for some help in returning a package (that I hadn't known I'd ordered!). The young…read morelady, Jen couldn't have been more helpful! She gave suggestions on the least expensive way to accomplish this and even wrapped the package up all ready to return. This will definitely be our 'go to' place for shipping and other services. Thank you Jen!

From the owner: Pack-N-Ship Longwood is a local family-owned business. We aim to provide all our customers with a…read morepositive and professional experience served with a big smile.

Well, i got a notice to renew my AARP membership. Right now. End of Year…read more But AARP is not in Suite B 1226 at this address Looks like a fake AARP office situation . I will post the email to me and the image for the address in Delaware. Sounds like Postal Inspectors should be involved. Beware ...

Global Express Shipping is somehow associated with Rejuvacare Inc. A Chinese based business that…read moresells and ships personal medical equipment and products. I have found Rejuvacare to be nothing short of fraudulent. They ship inferior and ill fitting products and expect the customer to pay for the return shipping. Whereas they offer a complete 100% satisfaction guarantee, they try to sell you equipment amendments to make the poor fitting product work, then they try to negotiate a 20% refund, then a 40% refund, eventually a full refund after you pay to return their inferior product. This is not to say they will actually give you a refund. Now I'm talking about Rejuvacare, but they have the same physical site address as Global, so I'm assuming the same ownership protected by a corporate curtain. I am in process of reporting Rejuvacare to the California Department of Consumer Affairs. I strongly advise you against using Global Express. There are a lot of honest and trustworthy people in the industry to choose as a better alternative.

I had a very upsetting experience at the UPS Store located at 1732A Marsh Rd in Wilmington, DE,…read moremanaged by Jayesh Patel. I went in for a routine Amazon return, something I've done at this location many times without issue. However, this visit was completely different. An employee refused to assist me and told me I needed to use the self-service option because they were "busy." I then asked to speak with the manager, Jayesh Patel, expecting the situation to be handled more professionally. Instead, he also insisted that I use self-service, repeating that he and his staff were too busy to help. What made the situation even more disturbing was what happened next. While I was still standing there, a white woman entered the store, and Jayesh immediately asked me to step aside so he could assist her instead. That moment felt extremely disrespectful and, in my opinion, racially motivated. I have been a regular customer at this location for years and have never experienced anything like this before. Being dismissed and then treated differently in comparison to another customer was both hurtful and unacceptable. Based on this experience, I would not recommend this store--especially to Black customers. Customer service should be fair, respectful, and consistent for everyone, and unfortunately, that was not the case here.

Horrible service miserable man at the counter offered zero help. I went to the Chadds Ford ups…read morestore and received superior service

I am here weekly and Steven takes care of you! I send stuff out and it's always packaged perfectly…read moreand sent in a very timely manner! Every so often we have funny stories to tell each other but owner is what makes this place so special!

This is the greatest place for shipping packages of ANY size. If you can carry it in, they will…read morecheck the cost to ship your package by comparison pricing with all of their carriers. They also have all the supplies you need as well. Yes, they do ship USPS (not my choice) and have stamps. Sure beats going to the Lancaster Avenue Post Office. Also they have curbside parking near the store. These people are WONDERFUL !!

You ever catch yourself being the exact kind of idiot those snarky coffee mugs love to roast? You…read moreknow the one. "A lack of planning on your part doesn't constitute an emergency on mine." Yeah. That mug was aimed right at me. I was the problem. A full-on mess, waiting until the last possible second to handle something important. So here's what happened. I had just landed this dream remote job. Everything I wanted. All I had to do was get my I-9 employment verification done. That's it. Just needed one adult I "trust" to look at my ID and check a box. Of course I procrastinated. I had someone lined up, but they bailed at the last second, and I was suddenly screwed. Clock ticking. Stress maxed out. That's when Jamie Campbell {{John Cena entrance theme starts playing}} stepped in and absolutely saved the day. I called him in a panic, explained my situation in a way that probably sounded completely unhinged, and instead of brushing me off, Jamie listened. Really listened. No judgment. No attitude. Just calm, clear communication and a plan to get it done. He knew exactly what I needed, explained everything simply, and then actually followed through. Worked with my chaotic schedule. Showed up on time. Handled the job with total professionalism. But beyond all that, Jamie is just a genuinely solid person. Friendly. Sharp. Easy to talk to. The kind of person you want to work with again and again. If I weren't moving out of state, I'd keep his number saved forever. If you need a notary who knows what they're doing and knows how to treat people, call Jamie. He will come through for you.

Jamie has assisted me twice now with some documentation I needed to submit to the Irish government…read moreand both times he was very responsive, professional and kind. I would highly recommend his services! Thank you so much for all your assistance Jamie!