I often have packages often to pick up and depending on the postal carrier (we get different ones)…read moresometimes they don't pick them up, and I have to then take them to the post office. Recently, I had a package picked up, scanned and delivered to my next-door neighbor. She brought it by the next day; I took it down to the drop-box in the lobby. It still hasn't shipped (was supposed to go to Indiana. Will go to the Post Office today to try and see where it is and why it hasn't shipped. I ship hundreds of packages each year, prices go up and services are getting worse.

I try to get hold of post office at Walmart for an hour about a package. They say it been delivered…read morebut this is the fifth package. You have not been delivered to my resident, but they say it been scanned in front of my house and my brother been out there waiting on the mailman and he said he didn't see no mailmanand I reckon to people don't trust the post office anymore. They will not delivered.

I was sent here for work to send out a couple of packages and the experience was fine. The building…read moreis beautiful and probably the nicest thing about the place. Small town means little to no wait, so that was appreciated as well, and had no problems with who was working there. Very friendly and quick!

This is an actual functioning post office full of history and beauty. I LOVED seeing this post…read moreoffice when I came with my Grandma to pick up her mail. GORGEOUS!!

I've never seen the two registers/lines they have here operating any time I've come here. As a…read moreresult, I've always been frustrated with how slow they are. Most people arrive just to drop off packages and only require a scanning, but because they only have 1 worker/register open, especially during rush hour (lunch and after standard work times), the line builds up and moves SO slow. That said, the workers here have always been friendly and it never is their fault for this--it's a management/ownership problem. With the actual UPS-owned location closed out by the airport, do you really have any other choice other than this place? No. So I recommend coming here during the early or mid morning if you can when there's less of a crowd/line.

Wow! I thought it was just me. He said he was the manager but I couldn't believe a manager could be…read moreso rude. I drove to staples to avoid that guy. Now the guy with the beanie that says 'obey" is very nice. Not a cross word from him. Polite, kind, and always smiling. Give that man a raise!!

Post office is always helpful at the Ontario Oregon station no matter what the problem they work at…read moresolving it as quick as possible just be patient.

Postal Annex has become my one stop shop for package mailing, having keys made, buying children's…read morepresents, and now passport photos. As an example, stopped by today to mail two packages, have passport photos taken, and keys made - all completed in less than 10 minutes and with their usual positive and polite customer service. Highly recommend.

Absolutely the worst customer service. Ever since the new owners took over it has been an…read moreunpleasant visit with the current employees and male owner, who is extremely rude. I've been bringing my business here for 10 years, and they have officially lost a customer for my personal and business use.

My sister and I came here to drop off a large pre-paid package for a friend. The person who helped…read moreus was Damon. We went up to the counter and said we need to drop this off and that was it is already paid. He immediately got annoyed and said there was no shipping label. We turned the package around to show him the label because why would we drop off a pre-paid package with no label? He then got even more annoyed because he said he could barely read the label. He took out his scanner and dramatically tried to scan the label and complained it wouldn't scan. Instead of being helpful he was extremely rude to us about the label. Also he said he could not take the package because he couldn't scan it, but he could've just manually entered the numbers. This really made me mad because he was extremely rude and over dramatic about the package, instead of helping us fix the problem.

The Pendleton Post Office is a helpful mix of short waits, knowledgable, helpful staff and…read moredependable deliveries. Their retail people are likely to know your name and make good suggestions about cost-efficient, timely delivery of packages, tax documents and plain old letters - if you ask, they'll show you how to fill out their documents before your arrive at their windows and speed your way through the process. They are also patient experts in locating packages sent from other (haven't had problems on the Pendleton end) locales. They have a persistent, gentle sense of humor and some clever merchandise, suspect the rubber boneless turkeys was was local, funny effort. My mail delivery, even on truly tough (sub-zero, ice covered roads and sidewalks, large dogs) days, has been consistent. Single downside is their public relations - they inspire a scowl in diner conversation over the location of group mailboxes and business deliveries. Haven't had these (own a small business) problems, but have heard them more than once.

Curtis and staff are gems, willing to help as best they can. Super personable and friendlyread more