They were too lazy to walk to the door to bring me my son's birthday present. Your entire job is to…read moredeliver mail! Like you had one job!!!!

Was in a month ago looking to send a few letters to Mr Putin and some of his associates in Russia…read moresuggesting they lighten up a little. The young man behind the counter turns and pulls out the big book of international postage and counts out five stamps like it's an every day thing... smiles and offers a few encouraging words when I hand him the envelopes with postage affixed. Back in again when I got a notice for an undeliverable package: long lines of loud people moving kinda slow because customers seem ill prepared for the posting or receiving of parcels and letters. The clerks are doing a pretty good job with it all but are clearly not amused. I get to the counter produce my claim check and ID then fill out my address and sign in the box to get an oversize envelope of tax forms from a former employer... This location seems a little understaffed but I got in kinda close to closing both times. The clerks were polite, courteous, and efficient just like I've come to expect from the USPS. All in all a fairly decent experience at the post office.

My mail is supposed to be forwarded from my address in Mooresville 28117 to a temporary address out…read moreof state, it is still being delivered to 28117.

Judas Road, here in Mooresville has been deemed a training route, this being said my mom's mailbox…read moreis at the back of her house due to her eyesight. There has been mail to be mailed sitting in the mailbox since Tuesday. This is nonsense and I shouldn't have to call period. When I do, delivery is good for 2 days then right back the way it has been. It is not only me, it's my neighbors too. We never have the same drive but for a few days. However, our mail is not being delivered when it is supposed to be. When it is delivered it is a whole bunch of mail. Calling the Postmaster is useless.

Kind, helpful , knowledgeable, professional staff. There is an abundance of parking…read more Always a pleasant experience.

Quick stop into this post office to get some stamps for post cards and then pop them into the slot…read morefor mailing. The line was short and moved quickly, the clerk was efficient and had the stamps in his drawer and then he provided the right change. A-OK. [Review 12632 overall, 2424 of 2019.]

Horrible nasty talking employees. No customers means no jobs. Customer service training class…read moreneeded.Very rude unprofessional people behind the counter. Leave your personal problems at home.dont bring it to work.

If it was possible to give this place zero stars, I would. And it seems my review may not be…read morenecessary with the slew of other terrible reviews. However, the employee who prompted this review, clearly wanted it. As this post office is usually packed, I prefer to use the self service machine. I have prepaid QR codes that I simply scan and I'm on my way. However, sometimes I need to buy packaging, which is a feature on the machine. The other day, I grabbed a bubble mailer and went to pay for it at the machine, like I have many times before. As I am approaching the door, one of the associates yells in front of everyone " you can't leave with that", insinuating that I was trying to take it without paying. I then informed him I was taking it to the machine so I could pay for it when I scanned my QR code. He continued to tell me I could not leave the store with it, although the machine is inside the store. As he proceeded to argue with me in front of everyone, I had no choice but to get in the long line to pay for my packaging. Once I reach the desk and he processed my transaction, a survey came up on the machine- he asked me "if I was going to click the red button since I was mad". So on top of accusing me of stealing, he been unprofessionally berated me about being unhappy of the situation and prompting me for a bad review. Anyway, per his request here is his review! I make it a point to buy my packaging elsewhere and never go into that store again.

On Saturday, November 8, 2025, a package I was expecting at my HUNTERSVILLE, NC, address was…read morereported as delivered, confirmed by the USPS tracking site. It was not delivered, however. I have called the local number for the Huntersville, PO this morning, Monday, November 10, numerous times between 9:30 and 10:15am. Recording confirms it is the right number and says to remain on the line for operator. It then rings for about 5 minutes with no answer...switching to a busy signal after about 5 minutes. How does one begin to chase a package at this PO?

I wish I could give 0 stars. By far the worst customer experience. Staff rather have you waiting…read more15+ mins in the lobby instead of helping you. Provides zero resolutions or help.

Customer service is great! There is hardly ever a line and the staff is super helpful.read more

Move into Trilogy on Tuesday and I had three packages I wanted to sent to my Children (1) in…read moreCalifornia and (2) in Georgia. Took a little hunting to find it because it is not on the main drag and you don't see the sign indicating Post Office till you turn off Business Hwy 16 onto Denver Rd. Normally the Priority Medium Sized and for that matter, all sized Boxes and Mailers and a bit removed so that you can grab them and go. There was a rack for Priority Mail Boxes in the Lobby. I would not have been surprised to find one size empty but all small, both medium and the large size were empty. There was not a single box or mailer in the stand. Called back after we left and notified them that they were empty. One I could understand but not all. They did apologize and say they would take care of. Meanwhile, looks like on Monday, I'm driving back to Cornelius where we just move from to pick up medium Priority Boxes and then back to mail them.

Nice little post office not opened at some expected times. Understaffed and under capacity like…read moremost (all?) post offices these days but this one offers really helpful and friendly service, close by parking and is very dog friendly. Nice selection of stamps and short lines.

i come here a handful of times and everytime i go the ladies working are even nicer and kind. they…read morehelp me mail things out correctly and are so helpful!

This is a nice, serviceable post office. It's clean with a large parking lot, the workers are…read morepolite, and it has a very large post office box selection. We've been coming here weekly since January and have never had a problem.