For the 4th time now, a carrier came to deliver a package (prescription medications mind you) and…read moreleft the "missed delivery" slip in my mailbox rather than the door, as they did not knock or ring the door bell. This happens frequently, and one of the times I had to chase down the driver in -20° weather when I saw him drive by without even attempting to deliver a package. I called to talk to someone about it (again), and the post office lady decided to argue that "they're a trustworthy carrier, and they said they knocked and rang the door bell, you just didn't hear it". I was home all day and waiting in my livingroom (quite literally 5 feet from the door, with a massive window facing the walkway) and nobody came to the door. The service and staff at the Oconomowoc location are an absolute​ joke.

I lived in Oconomowoc for a long time now and I have friends and family that were born and raised…read morehere. It's weird but I have never been to the Oconomowoc post office before until Amazon handed off one of my items to them. Today, I decided to pickup my item because it was delayed. As a healthcare worker who feels strongly about great customer service and positive body language, I did not get this at all with this Oconomowoc post office worker. She was loud, rude, and short. I didn't mean to take up her time or waste her time. I was given a message by Amazon that my package was dropped off at the post office and I came to pick it up. I gave her my full name. Her response was, 'how do you know that it was dropped off here?" I wasn't sure if she didn't hear me or she wasn't in a good mood to listen. She had some other questions so I just showed her the message then she asked for my driver's license. Finally, she took my driver's license and asked if it's current and then left to head somewhere. When she came back she told me that it was already loaded up and will be delivered today but this time she sounded more calm in her voice. I just smiled at her and thanked her and then exited the building. I guess the worst thing is no one did anything during the time when she was rude not even her co-worker next to her or the long time customers. Maybe everyone is used it and that's why she thinks it's okay to continue the behavior. Maybe it's never been corrected. Maybe she is the boss and there is no one to stop the behavior. Maybe she is related to a higher up. Anyway, I can always tell when a person hates their job, don't like people, and treat people the way they do because of lack of discipline. I will avoid ever going back there again. I will never forget how that place made me feel.

Rude customer service at the counter, completely disorganized. Stopped my mail for a vacation and…read morestopped in to pick up.... Thankfully I have the Informed Delivery app cause my mail and packages took 25 minutes to locate within the Post Office. I knew exactly what I was expecting and they had to find them. I've had many other issues that have required the Post Masters attention. DO NOT TRUST HIM... We had a phone call about a mail box relocation, granted me permission as to the EXACT location, then after I cemented the post and got the boxes set up he decided that the location needed to be on the other side of the street. Dozens of emails were exchanged after that showing his character. He should not be in a customer service position at all. Very rude and can not be trusted. My delivery service was non-existent for 4 days, on the 5th day I sent him an email asking him if there was a problem. He responded in the most unprofessional manner and completely condescending.... I was forced into getting a PO Box because I can not depend on any service at all. Once there is a change at the Post Master level, maybe the quality of service can come back to par. Right now, this post office is a joke. Don't bother contacting them if there is an issue, just go straight to USPS Consumer Affairs and file a complaint with them.

This cute little post office is worth a stop if you're in the area and need anything USPS. You…read moreknow, the main quality that makes something cute is if it's a smaller version of a big thing. Kittens, the smallest pet rodent are hamsters, die-cast toy Fiat 500 to scale, the smallest inner Russian doll, Aggretsuko, all cute because they are smaller versions of a big thing. This post office handles almost all USPS services with just one worker in a small building with a small parking lot. Drop in for stamps and drop off a package. The latter will almost certainly be handled with more care and delivered with more accuracy than Amazon, FedEx, UPS or your idiot nephew who was going right by the place you wanted the package dropped off but he smokes too much marijuana.

We love our Sussex Post Office. The staff is friendly and helpful and they always take the time to…read moremake sure I use the right packaging and the best options for sending my packages.

Probably the tiniest post office I've ever been in. Probably worth visiting just for it beings so…read moresmall and cute and old. And it's the only thing going on in 'downtown' Colgate. It's not even the full building, it's just the front of a private residence. But you can get stamps, mail packages, or get a P.O. box. Only one person works here, and they also work at other locations, which explains the short hours. Park along the street in front or across the road; there is no lot. There is also a mailbox out front for when they are closed, but you have to get out of your car to use it.

the staff is so helpful every visit. they are also friendly and polite! i am so lucky to be able to…read morewalk there.

Best post office around town. Friendly staff is always helpful and courteous and they have ample…read moreparking and post boxes throughout outside and one inside the door makes it very convenient.

Indeed send packages a few days a week and have been visiting this post office for the last 21…read moreyears. Staff is always knowledgeable and friendly. The lobby is clean and product is regularly stocked well. Usually doesn't take more than a few minutes to get in and out unless someone is getting a passport or opening a P.O. Box or something like that.

The city's Post Office provides good passport services…read more The staff is professional and thorough with the paperwork. TIP: I definitely recommend you to get your pictures taken at the post office. I had mine taken at Walgreens at the same price. You are better off having the post office staff taking them; they might let you smile...just like it's posted on the passport services website!

Well it's been a bad year for Watertown, wi postal office. We are lucky to get our mail delivery…read more It's after 8 pm, and never arrived. How about you do rural area first, and let the city routes go last. It would be nice for a change and will finally get our mail. Your service for US mail sucks! It's the worst it has every been. You better not raise your postal rates, or start giving customers refunds.

I also found the postmaster very rude and mostly unavailable. The staff person who answers the…read morephone was very helpful and polite. The handicap parking is 1/2 a block from the entry. Nonhandicapped people park right out front. Hmmmm. No automatic door for elderly or handicapped. This post office is handicapped unfriendly.

Great customer service and very accommodating! Young man…read morecame out to our truck, measured and carried in a large and heavy item !!! Very busy store along with all the Amazon returns they have to handle!! Thank you

I needed a comprehensive understanding of UPS's policy for shipping a certain item. The answers to…read moremy questions received from UPS's corporate office conflicted with answers I received from UPS store in Delafield WI. The manager of that store, John was able to confirm for me in writing that the answers I received from his store were indeed accurate, so that I could proceed with full confidence that I was adhering to UPS policy. I was very impressed with John's concern, initiative, and ability to resolve this issue.