Just a few days ago my package was delivered to the wrong address and was marked delivered to mine,…read moreso I'm out of luck. Don't know where it was delivered too. Sent my Granddaughters birthday gift from this post office in January, she never received it. I usually send everything from Oakmont Post Office, so that was my fault, never again.

I have been living at my address now since October 2024 and I have havinI have been living at my…read moreaddress now since October 2024 and I have been having issues since then. I have made a complaint and was told that things would straighten out yet they have not and here it is. I have been sitting now for over 60 days waiting for one piece of important mail. Another piece of important mail was sent out on the 28th and I have yet to receive it. I have documented receipts from the both are one which is government and one financial. I am starting to believe that the male carriers are involved in some type of theft. Because the other individual who lives at this address, receive all of his mail. I am the one who opens the mailbox up every day and nothing is there for me. injury to I have spoken to two of the carriers and explain the situation. One of them keeps insisting that it is a matter regarding rerouting from my previous addiction, which I keep on telling her and I have told the people at the Verona post office is not the case because I have that are saying my mail has been mailed directly to my current address. Verona PA Post Office

UPS driver never knocked on the door for a package that needed a signature. 5 people were home in a…read moreroom right next to the front door. Car in the driveway with two cars out front. I called UPS and customer service said I could pick up at local UPS for a $8 fee- I asked to waive the fee since I was home and would have to travel to the local store. I was told they could not do that and the local UPS store would call me about the situation - no one ever called.

Had difficulty getting the shipping label from eBay on my smart phone. Only Rainy offered help…read more Much appreciated! The other employees made no effort. Tried to give compliment to person who would pass on the great help offered by Rainy. Person was dismissive and really showed no interested. But Rainy's help was most appreciated. I have had better service there.

I had to ship extremely valuable items. Lucy not only took her time, but explained the different…read moreinsurance options and gave me the most economical options. UPS is lucky to have her.

I'll take accountability in saying that I visited within the last 15 minutes before closing…read more I came in with a large box that I struggled to bring in due its size and weight, waited in line for most of this time slot, got to the counter and was demeaningly advised that they couldn't accept my box because it required more tape. I asked if it was possible if I could buy a few strips of tape from them and they declined--that's fine, because perhaps they're not allowed, nor it is their job. I then asked if I could leave the box on the side of the counter or on the floor (pushed to the side) so I could run out to the car and grab my tape, they stated I am not allowed to do that because they cannot be responsible for my package. While I understood that, I asked if they could please make a one time exception being that the box was a struggle to bring in, and my car is just right outside the facility; the answer was still no. At this point, it's about 4-5 mins before closing, I brought the box out to the car, wrapped it in tape like spider-man would wrap you in webs. It wasn't necessarily the taping that took up most of the time, but rather the transportation of the box itself. Once I got back into the store, it was about one minute before close. Another person before me was finishing up as I walked back in, I got to the counter and I was told they cannot service me with shipping my box because they're now closed. I asked if they could please allow me to ship it as it was literally the last day I had available before a move out of state, and he said "No". I had visited this store in particular because of their hours and convenience..or so I thought. These guys here are just merciless in the fact that they watched me have a hard time and seemed to have never had the intentions of being of service to begin with. I understand it's a busy location, but projecting any frustrations that come with such, onto people is unacceptable. Abusing your power is inhumane, shadowed by undertones of disrespect and then passing it off as just doing your job. Please keep in mind that parking, or lack-there-of, is like playing a game of duck-duck-goose. Which was what partly left me with that 15 min time slot, as I circled around the block countless times to catch a spot close enough to make it possible for me to bring that box in. Had I not gotten that spot, there would've been no way I could carry it into the store from a longer distance. In any case, there are really fun and cool places to eat around the area; maybe explore a little if you're ever feeling adventurous.

This place was a great one stop shop for dropping off packages for all types of carriers. Employees…read morewere super friendly and helpful. It's obvious they go the extra mile to care for their customers.

This store was closed when I walked up to the door. They opened it and offered to ship my package…read moreeven though they had closed a few minutes. I am very grateful for their help shipping my package on Saturday instead of having to wait until Monday. Overall, this is a great store and I would recommend it to anyone.

We moved my son into an off-campus apartment near Carnegie Mellon. We had various items shipped…read morefrom Amazon and Walmart - everything from lamps, a vacuum cleaner, and furniture. All in all, Sharpsburg Pack & Ship received 20 packages. Most of the packages were held in their warehouse for over one month. Their prices were very reasonable. We needed some help getting some items into our SUV, and they were kind enough to help. Everyone there, including the owner, Gerald, treated us very well. I highly recommend them!

Employee Zoe was outstanding very helpful. She explained the complete FedEx process!!!!read more

I live in MD but family in Pittsburgh PA and I was home visiting with family during holidays. I…read moreneeded a remote notary at that last minute for a document that had to be returned by 12/23, after just receiving at my home on 12/17, while I was in Pittsburgh. Long story short, friend sent package to me in Pittsburgh, found out I could use remote notary and Steel City Notary answered the call. Spoke on phone, conducted ID verification and scheduled call to complete. Package was FedEx on 21st to be received on the 22nd and I could leave for my family Christmas experience in Italy the morning of the 22nd! Whew! Bryan was super helpful and I recommend them highly if in need of notary services.