"Times they are a changin'."…read more The service under the new manager (2019) is not what it used to be. The postmaster is impolite and not accommodating at all to those of us who are in the outer reaches of his jurisdiction. Who wants to know his name, like it always was when we were on a first person basis with our hard-working postal workers, and people waved to strangers on the highway (literally). He has suggested basically, we moved out here so its our tough luck. Where did they import him from? Amazing, there are still folks like us who choose to live in a vanishing wilderness. He thinks nothing of having us drive to Sonoita 50 miles round trip for an oversized package (sometimes, in our case, perishable live items that cannot be left in a boiling mailbox or on the shelf in the post office). For twenty years we could request the packages be brought out and given directly to us at the mailboxes, which are already three miles down a rough dirt road. They didn't have to waste any time. If we missed them so be it, it was our tough luck. Nobody was slowing them down or asking them to work any harder. All they had to do was answer the phone and put the packages in the truck. Sorry, we can't be part of the effort to turn Sonoita into a convenient suburb where most of the houses look like they should be on the coast of Connecticut, and where people only have to drive several miles to pick up their oversized packages. All us rural folks are asking is maintain the great service we've been used to for decades. You keep raising the prices, don't you? Be helpful. Be kind. Be polite. Some of the nicest folks I've met in life were postal workers and some of us older folks have come to depend on what was once a great institution. Now don't go postal on us! You hear?

I want to give a special thank you to Carlos at the Nogales Post Office. Every time I've needed…read morehelp, he has been incredibly friendly, patient, and willing to look into things to find a solution. As a small business owner who ships regularly, it means a lot to encounter someone who truly cares and takes the time to help customers. Today he helped me check the internal tracking system for a package that had a confusing scan, and he immediately figured out what was happening and reassured me that everything was moving normally. Great customer service like this deserves recognition. Thank you, Carlos, for always being so helpful and kind!

The only post office in the area that can possibly help you with a problem and they don't answer…read morethe phone. The service here and Rio Rico is the worst Ive ever experienced!

This is a postal sub station where locals cone daily to pick up their mail. No home mail service…read morein this small community It's great to come to a place where everyone knows who you are. Practically a meeting place. Parking lot is always full of neighbors chatting and catching up. One of the few things I miss about living in a small community.

The postal workers have always been ready to help. They're pleasant and go out of their way to…read morehelp. I think they are doing a great job.

This post office constantly causes me numerous problems. The mail carriers are not instructed to…read moredeliver packages to the address. Instead, they take the packages to the neighborhood mailbox hub, and nine times out of ten, they will NOT leave your package. Instead, they leave countless slips of paper saying "your mailbox was too full OR your package was too big. " Since this is a rural area, I understand that home delivery isn't always feasible. However, if I live just .03 miles beyond the maximum delivery distance, is it really that much of a burden to simply deliver my packages? At the very least, extending the operating hours would help those of us who work for a living to send and pick up our parcels. I receive many packages essential for my job, and when I can NEVER GET THEM or cannot pick them up, it causes huge problems for my family and me. The most frustrating part is when I finally reach the post office, I have to stand there for hours, telling the clerk repeatedly to go back and locate my package, because for some reason they are eager to tell me "noooo we doughnut half eet" five times before finally finding it and handing it over. They did this with a Mac All-in-One desktop computer- the package was enormous, but it took them four attempts to find it. I don't think I have ever been more frustrated in my life! And this is just one of many ridiculous experiences I've had with the staff at this location. This town has a HUGE problem with hiring family members and friends instead of competent, serious workers who know how to do the job. It's obvious that the people in these critical positions have no clue what they are doing or what it takes to do the job. Shameful!

Still trash. 8 hours to deliver mail 3 streets away. Oh, wait, that would imply they actually…read moredelivered it, which they haven't. Absolutely pathetic excuse for a USPS location.

Spent almost 2 hours in there regarding my change of address not coming through to my address in…read moreGreen Valley (they accepted the money just fine 18 days ago). Was told everything was set up and not to worry and that it usually takes 10 days. I countered with the fact that it's been 18 days: they said they will need to get a supervisor. NO ONE APPEARED after waiting an hour! And I need to note that the post office was pretty empty. Try calling them on (520) 625-4221 and no one ever answers. This branch needs an audit or to get closed down if this is the service they expect us to swallow. Disgusting service!

Every time I had to mail packages, the Sahuarita US Post Office has never disappointed me. The…read morelines move quickly. This is because the staff are friendly, competent, and helpful. In short, they are professionals.

Very kind and helpful. They don't have a self service area but the attendant made a labelread more

Below is my original review. After I wrote this review another mail truck pulled up to my…read moreneighbor's house and I went out to inquire about the package that has been delayed twice and for some reason the message from Amazon earlier was there was an attempt and they would try again?? There was no attempt I noticed as no one came to the door and nothing in the mailbox (the package was dog vitamins so no signature required thus the inspiration for this original review). After I gave the patient mailman an earful and he was polite to hear me out, he left and about an hour or less later he came back with my package and personally delivered it to my address. Now that is impressive! He said he was actually a supervisor out helping out on the route. I wished I would have asked for his name but he was excellent and made up for the bad experience of a twice delayed package. That is service at its best and I can't say enough about how great that truly is!! If you continue on and read my original review, it shows how I felt like the USPS has completely disintegrated into an almost useless Albatros and the original star rating was 1 star. Now its 5 stars because of that man who heard me out and actually went the extra mile literally to take care of the issue. Thank you Sierra Vista post office supervisor!!! ORIGINAL FRUSTRATED REVIEW: There aren't words to describe how horrible the mail service has been for the past year. Try calling either the local number or the national post office number and you will get only a waste of your time and nothing more. Its a total joke. The automated national system won't take a tracking number despite asking for it and then will not put you through to an agent without one. Locally there is a lengthy voice message about hours, passport info when it does final start to ring no one answers and eventually will time out with a fast busy signal. This is what we pay billions and billions of dollars for each year. WHY????

I walked in with all of my change of address information handed it to a representative who also…read morescanned my ID said it would help expedite and confirm the process Called two weeks later to follow up and they had no record of change of address

I got my Post Office Box here the man Joe is very nice his name is Mike hes open until 4 o'clock…read moreMonday through Friday closed they close drain I wanna say 1 to 2 for lunch Very busy during the holidays covid rules one person at a time in the office

Awesome little gem on base conveniently close to px, class 6, and commissary. Why go all the way…read moreoff base and stand in the long line when you can just come here and take care of most errands in one area. Their supplies are always stocked and the staff is very friendly. My only complain about this location is there is no handicap access. If you have your hands full or a stroller AND mail prepare to juggle and good luck opening the heavy doors.

Joel G. They said my item on Aug 29 was delivered to my box…read morefrom eBay , but it wasn't there , I check with neighbors but no resolve yet , usually the USPS is pretty reliable . Concerned

Delivery was promised for Saturday, still not available on Monday morning. Not the first time I've…read morebeen let down by the USPS, but I hope they get taken over by a private company that believes in efficient service

I don't understand the bad review, I found this post office to be wonderful! It was fast friendly…read moreservice. There's a good amount of P.O. boxes considering how tiny huachuca is. Easy to find and plenty of parking!

This is one of the rudest and most incompetent places I've been to. The worst part it all "WE" can…read morenot do anything about it and they know it and in return you get rude, incompetent and people don't care about you or whatever it is they are suppose to be doing and it shows brightly. Me for one can't wait till the dismantling of the entire U.S. Posta system it's been long over do at least 40+ years. It's dead bury it. "WE" the people would save roughly $18 billion in taxpayer-backed subsidies annually.