I am going to brag about the amazing customer service I received today. My brother sent my kids…read moregift cards for Christmas. The problem was they sent them to the wrong address. The good thing...the post service added the new address label and we received 2 out of the 3 cards. There was still one card missing. Finally I contacted both the Fortville and Ingall's post offices for help. They worked together and finally figured out that the card I was looking for was at the Ingall's location with the entire front ripped off. There would be no way of knowing who it was from or where it was going. What saved me was my brother signed the inside. The amazing and very helpful Andrea in Ingall's helped me find it and now my daughter has her highly anticipated gift from her uncle. Andrea thank you from the bottom of my heart! It's people like you that give me hope that people still care and still do an amazing job everyday. Thank you, thank you, thank you!

This post office is terrible, I was trying to Stop an international package, and they said they…read morecan't do it until it arrives to the final destination and I went on their website and there is no section to stop packages USPS you have the worst website in the world It's complicated and it doesn't have the main features "Like return a package" The people are not helpful at all. They do not answer the phone when someone calls in. Your rated 0%

A decent Post Office is few and far between it seems. The biggest issue I have is that they don't…read moreanswer their phone. I contacted the other USPS location in Anderson that just has PO Boxes and asked if there was a different phone number or if they could contact them. I was told something to the extent of, "they do that...you just have to keep calling...even we have to do that." I imagine everyone over there is surely hard at work but I'm surprised it's so busy that they can't even answer their phone!

Friendly & efficient postal workers at this office. Even though I live closer to a different post…read moreoffice, I always drive to the McCordsville office.

Quick and simple post office. The location is fairly small with two counters. Boxes and stamps are…read moreavailable for purchase here. Avoid the rush and go early in the mornings or during the weekday.

I usually dread running errands, but I actually had an enjoyable experience at the McCordsville…read morePost Office! The lobby is organized and well-kept, and there are several designs of stamps to choose from at the counter (I picked the snow globes in honor of Christmas!). Vanity was the employee working when I was there, and she was fantastic. She was very kind and personable to everyone who came through, and she was very understanding to the customers having trouble. I would definitely pick the McCordsville Post Office over any other shipping company in the city!

The staff are always friendly and helpful. One thing to note is that if you have to show a QR code,…read moremake sure you open it before going in. It's almost impossible to access the internet once you've gone inside. So if you open it prior to going in, you won't have to lose your place in line.

I have the best mail people of anybody, Kyle and Scott..they always are very kind & professional…read more Not the weather or anything keeps them away; I am so proud to know them!

I recently discovered this hidden gem at 13326 Overview Dr Fishers, IN 46037. This self service…read morePostal center allows you to buy stamps, mail letters & packages and even has postal boxes all without the lines and wait. Note: Automated Service Hours are Open 24 Hours / Day / 7 Days / Week. Pickup is 5:30pm only

I like the idea of this - self-service kiosks and large enough drop boxes to fit larger packages…read more Reason for the lower ratings? The kiosks weren't working, basically making this location useless for when j needed to ship out a package. Great idea, just need better attention and maintenance.

Great post office, great service, good area......but the construction.....there is not a way to…read moreenter from Pleasant Street. You have to go north on 37 and come back or find a work around to come from the north side and come back south. So basically get to 19th street on the north side and come south. The only way to get there. It's not the post office's fault but still affects the accessibility of the post office.

So, after 4 trips to the post office, I have officially filed passport applications for all members…read moreof my family (household). On our first trip, we had an appointment and all of the supporting documentation outlined on the application and online, but we were told by Brady that we'd need an additional piece of information that was not listed. He came off as extremely knowledgeable and familiar with the process, so we took his word for it. Before even leaving the station, I'd received (via email) the necessary documentation, however we had no way of printing it there. Brady advised us that he was booked full for the rest of that day, but that I should come back with that documentation for my daughter's application and they'd get us taken care of. That was on Friday, 7/15/22. The next day, I went online to schedule another appointment, however there was an issue with the scheduler on the website. I went through all the steps, but did not receive confirmation that my appointment was booked. The appointment was for 7/20/22 at 10:45am, but I did not receive the confirmation email until 7/20/22 at 5:23pm. I walked into the location the next day (7/21/22) in hopes that I could be helped without an appointment. I was turned away. I tried, to no avail, to drop Brady's name and to mention the issue with the scheduler, but it didn't matter. They wouldn't help me. Today, I returned with all documentation, an appointment AND Brady was there!!! But guess what?! I didn't bring my child....duh, Kandice, they aren't going to issue a passport if the individual (even a minor) isn't present. I did all the steps required during my appointment time and Brady promised that he'd do his best to accommodate me if I returned with my daughter, although he was booked full for the rest of the afternoon. I scheduled an appointment for Thursday (the next available), but told him I'd return and wait today if I had to. On visit #4, which was my second for the day, I was able to complete the task. He had an appointment going and another couple on standby (no appointment), but he worked us in and got us taken care of. I really appreciated his extra effort and understanding. We need more people like him working in customer service positions! You can tell he cares about his job and the service that he is providing!!!