The staff are always friendly and helpful. One thing to note is that if you have to show a QR code,…read moremake sure you open it before going in. It's almost impossible to access the internet once you've gone inside. So if you open it prior to going in, you won't have to lose your place in line.

I have the best mail people of anybody, Kyle and Scott..they always are very kind & professional…read more Not the weather or anything keeps them away; I am so proud to know them!

I am going to brag about the amazing customer service I received today. My brother sent my kids…read moregift cards for Christmas. The problem was they sent them to the wrong address. The good thing...the post service added the new address label and we received 2 out of the 3 cards. There was still one card missing. Finally I contacted both the Fortville and Ingall's post offices for help. They worked together and finally figured out that the card I was looking for was at the Ingall's location with the entire front ripped off. There would be no way of knowing who it was from or where it was going. What saved me was my brother signed the inside. The amazing and very helpful Andrea in Ingall's helped me find it and now my daughter has her highly anticipated gift from her uncle. Andrea thank you from the bottom of my heart! It's people like you that give me hope that people still care and still do an amazing job everyday. Thank you, thank you, thank you!

Worst post office in the state of Indiana. Incompetent liars. Constantly damage or lose packages…read moreand take no responsibility for it. Despicable!

Friendly staff at this post office. They are very efficient and helpful with customers' needs…read more Sometimes I have gotten there right at closing time and they have graciously let me in to take care of business at the window. The clerks always let me know there is a survey that you can go online to fill out and let them know how they're doing. This is an older building and is in need of some updating. There is street parking available in some additional parking on the side of the building. One thing I have noticed is sometimes when dropping the mail off in the outdoor mail bins, the "Out of Town" one gets quite full towards the end of the day. Sometimes the mail is almost falling out! I mentioned this to one of the clerks at the window and she said they do try to do their best to keep up with it. She did say that mail can be put in either mailbox, it does NOT matter whether it says local or out of town so that was good to know. Review #49 02/18/17

Today, was my first visit at this location... (I recently moved to the area). I was expecting to…read morereceive a small parcel today, but I received a message instead stating that delivery has been delayed due to incorrect address information and that I needed to provide the info that was missing. I looked for the https... it was there and the link took me to the USPS website. The undetected red flag was the .74cent charge to re-route the parcel. Too late...I hit the button!! The clerk (I neglected to get his name) at this branch took the time to explain to me why and how this message that I received, was in fact, Fraudulent!! He made a couple of great suggestions and I did exactly what he told me. I immediately left to go to my bank! The branch Manager let me know that 5/3 Security had blocked that .74cent charge, put in for a new card, and put an expedient rush on it. It certainly is nice to see that there are exceptional, professional, and kind people out there doing More than their job. Integrity goes a long way! Thank you USPS clerk at the Ross location and also the 5/3 branch Manager!

Do not entrust anything import to this post office. They have lost certified and overnight items…read morethat are extremely important and have put my family in a serious bind which they seemly have no qualms about.