I realize many businesses are understaffed these days but expectations should be set accordingly. I…read moreleft work an hour early one day in order to make it here on time to mail two packages, since it is the only P.O. in the area listed as being open until 6 PM. I arrived at 5:25 and the service counter area was locked. While I was going through the tedious self-serve parcel mailing process, three more people came in to mail packages and left frustrated. One commented that they are often closed at 5 PM. If that's the case, just change your hours officially and save people the confusion. I had a business post box here for many years which was fine. When you are here during open hours staff is always helpful. I also want to mention that despite my frustration on the evening I had to do the self serve, when I put my packages into the box they were not supposed to go out until the next day, but one of my recipients reached out the very next day to thank me for her package. So even if they were not customer facing after 5, they were obviously still keeping the mail going and I really appreciated that.

A scam. The lady who does passports said to my boyfriend's mom that she needs a passport to go a…read morecarnival cruise. My boss and travel agent said she doesn't need one for a Caribbean. His mom refused to listen to us, so we went to get her one. Now they're not sending the passport to her, and we wasted our money $100 down the drain. That I had to pay for because his mom doesn't have bank account. I want my money back!

This is my regular post office, I have never had any issues that needed to be resolved but I always…read morefound them friendly and helpful. I recently had a problem, I was expecting a package coming to me before Christmas that was very delayed, so I contacted my post office, and on both occasions spoke to Dave, gave me the numbers and departments that I needed to call. The matter is not resolved and probably will not be, no fault of Mount Oliver post office, Thank you Dave for your interest in trying to help me.

All I can say is that I've been coming here for many years to mail things, pick up parcels, send…read moremoney orders, buy stamps, etc. I can honestly say that I have always gotten excellent service every time I've come here. The USPS really gets an undeservedly bad rap.

The reason for the 5* rating is because of a wonderful employee named Maureen I always get a smile…read moreand a warm welcome this keeps me coming back. Thank you Maureen keep up the good work.

friendly , helpful. parking. This is so much better than Sq. Hill post office.Had everything I…read moreneeded.

This is a USPTO convenient to Greenfield, Hazelwood, etc. it is efficiently run and clean…read more Nothing particularly distinctive but functional.

I needed a document notarized for a bank transfer. I discovered today that there is a tight…read moredeadline on the process, so I was under some pressure to find a notary -- particularly since I'm relatively new to Pittsburgh. I called nearly a dozen notaries in the South Hills -- and while many of them were likely just fine, none of them answered their phone! I called Back Office Plus, got a live human on the phone who was very personable, and verified that I could get the document notarized today by 7 pm -- despite not even calling until just after 5 pm. The process was easy peasy, reasonably priced, and done with super friendly service. We were also impressed by the sheer range of services offered, so I'm sure we'll be back soon.

One stop shop. He was able to notarize and guarantee overnight shipping. Very helpful and efficient.read more

Best packing job I've ever seen. I regularly buy framed pictures. This UPS store put special film…read moreon the glass, also cut a piece of styrofoam to fit it, put fine bubble wrap around the picture, surrounded it with larger bubble wrap, and in the box filled the remaining space with very large bubble wrap. Best possible packaging! Thanks!

I've used this UPS store twice within the past month for returning items. The young man was very…read moreprofessional with prompt and efficient service. I was in and out of the store in no time at all.

I'll take accountability in saying that I visited within the last 15 minutes before closing…read more I came in with a large box that I struggled to bring in due its size and weight, waited in line for most of this time slot, got to the counter and was demeaningly advised that they couldn't accept my box because it required more tape. I asked if it was possible if I could buy a few strips of tape from them and they declined--that's fine, because perhaps they're not allowed, nor it is their job. I then asked if I could leave the box on the side of the counter or on the floor (pushed to the side) so I could run out to the car and grab my tape, they stated I am not allowed to do that because they cannot be responsible for my package. While I understood that, I asked if they could please make a one time exception being that the box was a struggle to bring in, and my car is just right outside the facility; the answer was still no. At this point, it's about 4-5 mins before closing, I brought the box out to the car, wrapped it in tape like spider-man would wrap you in webs. It wasn't necessarily the taping that took up most of the time, but rather the transportation of the box itself. Once I got back into the store, it was about one minute before close. Another person before me was finishing up as I walked back in, I got to the counter and I was told they cannot service me with shipping my box because they're now closed. I asked if they could please allow me to ship it as it was literally the last day I had available before a move out of state, and he said "No". I had visited this store in particular because of their hours and convenience..or so I thought. These guys here are just merciless in the fact that they watched me have a hard time and seemed to have never had the intentions of being of service to begin with. I understand it's a busy location, but projecting any frustrations that come with such, onto people is unacceptable. Abusing your power is inhumane, shadowed by undertones of disrespect and then passing it off as just doing your job. Please keep in mind that parking, or lack-there-of, is like playing a game of duck-duck-goose. Which was what partly left me with that 15 min time slot, as I circled around the block countless times to catch a spot close enough to make it possible for me to bring that box in. Had I not gotten that spot, there would've been no way I could carry it into the store from a longer distance. In any case, there are really fun and cool places to eat around the area; maybe explore a little if you're ever feeling adventurous.

I had to ship extremely valuable items. Lucy not only took her time, but explained the different…read moreinsurance options and gave me the most economical options. UPS is lucky to have her.