Best customer service for sure - Luis is funny and friendly. Probably the nicest postal worker…read moreever! Thanks so much for all of your help!

A few years ago I had to mail something so I stopped at this post office. The older lady (i…read morethinknin her 60's) working was a total nasty witch. I haven't been there since. I have since purchased a house a street away and will never ever go to this post office. I'd rather drive to the one in Luzerne or go to the one on River St. Today my boyfriend stopped there to mail some packages.. and the same thing. Rude, short tempered and definitely hates life and her job. I didn't even mention to him that she was this way, but that's immediately what he told me when he got home. Maybe if they get someone more pleasant in there I may go back. But for now I'm sticking with other locations. I'm not going to get treated poorly and neither should anyone else. (If the woman I dealt with years ago no longer works there and this is a different one... Then they're hiring the wrong people)

No probs. It's a small location, so it's not the same as a big post office. If you want to see a…read morecrazy bad post office, visit Plymouth.

Do yourself a favor and go to UPS or Fedex to send your packages. This whole post office from…read moremanagement to workers are a bunch of unprofessional, rude, miserable people. The mail carriers act like doing their job is some extra chore they don't want to do. They refuse to deliver any packages that are bigger than a small box because they would have to carry it to your door. That's the level of lazy were dealing with here. We pay for shipping a package to a residence. Then when it's time to deliver these derelicts come to your door no package in hand and put a "we missed you notice" in your mailbox, so they don't have to walk the parcel to your door... unbelievable. No knock no doorbell nothing. They've done this numerous times which the last two i captured on video. This morning i was sitting at my desk 6 feet from my door. If he made any attempt to deliver this package we would have noticed and got it. DO NOT GIVE THEM YOUR BUSINESS.

Matt the manager is a crabby jerk. He knows that we have had several issues with the same mail…read morecarrier that delivers to us, and lost our mail 3 times. He was of no help at all, he was rude, and he hung up on me because I mentioned he was super nice the last time he helped us and now he's rude. Boom hung up. God everything about living here sucks, why TAYLOR is delivering to us is beyond me because there's 2 closer post offices that should be delivering to us not Taylor and their unprofessional stalky butthole manager Matt who sits at his desk with the voice of a miserable old man

Place says it opens at 830am I'm here at 9am with deliveries that are important and not a soul…read moreinside, and ppl waiting in the parking lot

Customer service leaves very much to be desired here. The lady acts as if customers are there to…read moreinconvenience her.

This building is being renovated and it is looking great! The Post Office is nice and clean. The…read morenew worker is great! I believe his name is Fabrizio. His friendliness and smile makes my day. Don't see much of that at other locations.

Today is May 30th, 2026. The place is to open at 9am. It's a Saturday. It's now 9:25am and we're…read moreall still locked out waiting for the place to open. Apparently the guy that just opened it, 9:30am is a temp. Still no excuse. Did they inform him at 8:59 am is was needed, very doubtful. Finally, after waiting a 1/2 hour beyond schedule opening time I get to the counter on to be told they don't have money orders. Again, very doubful they are out of money orders as I'm there frequently for them and this guy never bothered to even look. How does a temp know they don't have money orders. This place, what at one time used to be outstanding, has become a joke in the past two years. The attitude of some of these supposed government employees is beyond sad. So, myself and 3 others behind me left empty handed after waiting a hour 1/2 beyond what we should have all because somebody was actually called on to work for their money.

Mountain Top, PA post office , opened late on Saturday Jan 13, 2024 instead of 9:00am about 9:25…read moream. Just went in for stamps and worker was very rude. Will not buy my stamps their anymore.

Within the past month the post office lost3 packages, they only called me about the first one but…read morewill not call back about the others. The last package was mark as delivered, I was home and as soon as the mailman left my porch I went out and only had mail no package but they marked it as delivered. This is why I will not ship via usps.