A bit hard to find the place amongst the windey complex...aside from that they were properly…read morestaffed for the evening rush, and the one lady was 'nice' enough to inform me that currently things weighing only 1 lb is $10.50 to ship. Wholly smokes...

I love this post office because the workers here are so nice and so helpful, and they have been…read morelike this for years. When I go to this post office, I can be assured of excellent service and help with my mailing needs.

It's certainly fashionable to hate the United States Postal Service, wrongly conflating bad senior…read moremanagement and ridiculous, money hemorrhaging, oversight by Congress as a sleight against the hard working men and women who man the front lines. I have never had a problem here, in fact, many times they've gone out of their way to offer excellent money saving advice on postage and shipping. Sure, you can find bad people anywhere but generally speaking the USPS is not the punch line that springs to mind when I want to illustrate how not to do something. Congress... on the other hand...

We just returned from this Kingston P.O., and are delighted by the excellent service we received!…read moreFirst of all, someone always answers the phone and is willing to help. We needed to renew our passports and John made the entire process seamless and painless. It was a pleasure doing business there! ~Diane Z.

Staff was good. No main entrance into the main tellers section. Two doors in the side to PO Boxes…read moreand then another door into the main area. They helped me tape up my box better than I did

So far so good…read more The passport person (Skip) from the Kingston P.O. went on vacation ("you MUST come in today [Thursday] before 4:30 otherwise you can't get it expedited because I am going on vacation!"); I had already passed my lunch break, and didn't feel like heading out for unbillable hours to spend time frazzled with a manic postal worker. Princeton/Palmer Square directed me to the main location on Carnegie, which doesn't take passport appointments on Saturday. But here, the woman was pleasant on the phone, told me I needed one check for $169.85 (passport+card+expedite fee) and another for $42.50 (application+Express mail); both could also be paid with a debit card (Skip told me to take in one check for, oh, just take in a blank check, maybe 2--is there a run on checks in this country or do I somehow need pre-addressed checks prior to leaving the house?). And I have an 11:00AM appointment tomorrow (Saturday). I may or may not ask the post office to take photos, as UPS took potentially less bad than previous passport photos for me. Also--it shouldn't take more than 15 minutes. There are 10:30 and 10:45 appointments prior to mine. Will update tomorrow. Update:Maybe I'm wierd, but it's unusual for postal people to be so helpful. We were waiting in line, and just before 11, a call was made for anyone with passport work to be done. Yeah! That's me! I had filled out the wrong form and had to fill out another, and then was taken through the steps to get everything else done. No smootching! I'm jealous! :) The woman was nice and got us sorted out quickly (we were out by 11:10). Great service. UPDATE 8/31: Good news: the passport arrived with my documents on Saturday--yeah! Bad news: somehow their processing of the photo gave me a pig-pink sunburn. It even looks as though my head was cut out and attached to my neck after photoshopping with a red filter. Oh the joys of ugly passports one has to cart around for 10 years.

If you knew how the United States Postal Service is run, you would never complain again (at least…read moreto the guy weighing your package.) The Post Office is for all intents and purposes a jobs program managed through a strangulating thicket of outmoded work and funding rules by the United States Congress whose members all want to deliver jobs and pork to their districts damn all sanity and economic logic. Congress has driven the country $30T into debt, do you think for a minute they're going to shed their fiscal mania for the Post Office. Most of these legislative leeches couldn't run a fruit stand profitably. Over the past twenty years first class mail has all but evaporated and the front desk at the USPS has gone from selling stamps to handling pallets of online shipments while their Congressional overseers have allowed UPS, FedEx and Amazon to eat their lunch on pricing and speed. So, if things seem a little haywire I never blame the good folks on the front lines. Sure the mail has been a little slow but I blame our latest and lamest Postmaster General Louis DeJoy who in a desperate attempt to Make the USPS Great Again has intentionally cut back hours, services and available technologies to their legally permissible limits. And let's be real, over the last decade customer service has taken a nosedive in every conceivable industry from health care to the Jelly of the Month Club so rudeness and incompetence is hardly an exclusive virtue of the USPS. Like anywhere else, it just depends on who you get. The USPS does a fine job considering the idiots running the joint. Five stars for the front line who soldier on admirably while their masters choke on the entrails of their pork. Oink on Senators.

Yes they can drive you crazy. But they deliver (ahem) day after day. Their costs to mail packages…read moreis way cheaper than the competition. The employees are almost always patient and kind. They're always on their feet. They have to deal with us...the public. AND they are restricted heavily by the government. If they were a publically traded company I'd buy stock in them.

Such a LONG wait, why!?!? During lunch hour, no other people here were helping. The quality of…read morecustomer service here was seriously lacking. The cost on things keep going up here annually it seems too! Sucks for small business. Mostly upset about the wait time during the lunch hour rush and lack of service provided by the workers

It's almost de rigueur fashionable to bitch and moan about the United States Postal Service. Sure,…read morethey hemorrhage billions and their management probably leaves much to be desired but on the front-lines they have never been anything but professional. Remember, they are ultimately controlled by the United States Congress, our federal specialists in ruinous, worst practice management. By statute, they have to deliver to every US address no matter how costly or inefficient and are (as defacto wards of the state) a dumping ground for political patronage and favoritism - all but paving a clear runway for FedEx, UPS and Amazon to skim the cream on more lucrative services without costly mandates. They've never lost any of my letters (although I've used that excuse at times) and they've always given me great advice on cost-effective special mailing needs. And while we're for the most part stuck in our homes, they are out there everyday making sure the mail gets through. While we're in the mood for nominating heroes, I'll shine my light on the USPS.

I don't think I had a big problem about the service. The clerk when I went to ship several boxes…read morelooked tired, but didn't mean to be rude. However, if you are planning to ship big boxes this location is very inconvenient because they don't have the private parking lot. That's only for the employees. If you are lucky, you can park right in front of the post office (on the street), but that doesn't happen all the time (To be fair, it is not hard to park on the street in Cranbury. Still if you are carrying some heavy stuff, even walking half a block or crossing the street could be a hassle). So it's a decent post office like any other place, but I would recommend the one in Plainsboro if you have a lot of stuff (especially heavy, like big boxes or suitcases) to ship. oh by the way, this location opens early everyday, even on Saturdays. It was very convenient.

Called to track a package that was possibly lost. The person who answered the phone was very…read morehelpful,

Have complained multiple times and continue to receive other people's mail, several of which are…read moreold addresses, and several of which are just the complete incorrect address. I have returned to sender so many times I bought a return to sender stamp. And guess what? That mail gets continuously returned to the address. And many have multiple stamps on the same piece of mail. They also don't honor delivery times, so I've ended up having to return items due to this location's complete incompetence. I don't even know how that mailman is able to keep his job.

They REFUSE TO ANSWER THE PHONE. Ridiculous. I've called numerous times only to have it ring off…read morethe hook & they will not answer. So frustrating!

Convenience. Most staff isn't bad. They can at time be distracted by there phones or chit chatting…read morewith other workers about non related work stuff. But overall they are usally very nice. Could be faster when looking for packages. Have system it's looks like chaos in the back. Although the women did find my package rather quickly

Now has automated postage machine. Less need to stand on line. They removed mailboxes at exit of…read morelot. Less convenient.

East Windsor and Hightstown share a zip code and a post office. This post office is located right…read moreon Main Street (which becomes Mercer Street) in charming downtown Hightstown. Having lived in the 08520 zip code for close to 15 years, I have always found this post office efficient, friendly, and never too crowded. There is a large parking lot adjacent to the post office builidng as well as street parking right in front of the post office.

Avoid this place. I had to return an item for an online order from another retailer and got a free…read moreshipping label. Came to this store to drop off. They charged $4.95 for "pack service". When I told that I can tape the box at home and bring again, they didn't accept and didn't give my box back. And I was charged the fee. Don't go to this store at all because you could be charged extra for random things.

I've involuntarily done a head-to-head comparison of this UPS store with the Post Office next door,…read moreand the same service (dropping off a package) was an order of magnitude faster and more pleasant here. I also had an excellent experience getting my revised will notarized and witnessed (though I needed to bring one witness of my own; a UPS employee served as the other). Bobby was remarkably thorough in following New Jersey's requirements for getting a will to be self-proving, rather than requiring my executor in -- I hope -- the distant future to track down the witnesses (which I recommend for everyone who isn't actually immortal).