I went into this post office at around noon on New Years Eve, 2025. I had a postage paid return and also a contract to mail. The only person working was a man who was hostile, rude and cranky--and this guy nrepresenting the USPS decided that day to come to work in a filthy, stained, USPS-branded shirt. If I looked at this shirt long enough close range, I could probably ascertain every meal he had eaten while wearing it. I'm pretty sure I saw old split pea soup. Didn't matter though...he glanced at my package, made a guttural noise (standing in for language, I suppose) and tried to swoosh me away (LMFAO!) with a hand motion. In other post offices they sometimes ask you to put the postage paid returns in a bin and that's what I thought he meant, but he immediately went off about something I had done wrong. I still don't know. Then, I said "I'll do this one another time," and handed him the second parcel--the envelope--and asked that it get there as soon as possible. I expect two phrases--"can you get it there fast" and "can you get it there cheap" are two of the most common phrases USPS workers here all the time...yet this dude decided to be hostile and act like he had no idea what I was talking about. After he showed me my choices, and I chose the 2-day I made sure to ask "This will have a signature required, right?" and he said "No," and tried to wave me away yet again. I really wish this post office would offer this guy early retirement--he's definitely the epitome of "going postal"-- and maybe that crappy pleasant valley post office can begin to recycle all its bad vibes into something positive. read more

US Post Office - The style of long sleeve shirt the clerk was wearing...sans tomato sauce stains. - Post Offices Near Me - Pleasant Valley, New York

Located in a location that turns into a nightmare, the main parking lot is very small and there isn't enough room and space to move around, especially when leaving. Better off using the bigger lot when packed located in the Dollar General plaza. Dealing with a postal worker is never an issue for us, as we use it regularly when needed. Although the room is fairly small which can cause the line to go out into the hallway plus even outside when busy and it's not enjoyable. Two workers will do it, but it won't be the quickest. 5 stars for the workers who do their part, but the problem is what's bringing it down. read more

These people S U C K A Disgruntled women at the desk when you come in the door? Didn't do S ..Hit for me. Just trying to send back a package THEY dropped off at MY house, and all I needed to return it BEFORE it expires. "Sir, do you have a mask?" NO I DON'T "Well we can't help you here without a mask" Well that's stupid, guess I ain't doing business here. She was nasty. There is Zero recommendation in Dutchess county to HAVE to where a mask. They SUCK at Arrnoff Complex in Pleasant Valley,NY SOMT GO. Now, what do I do and where do I go for my return. read more

You could die waiting in line here -- it's that slow. Let's all chit chat while there's a long line. It gets better -- want your package to vanish into thin air? Ship it here. Makes the exorbitant cost of Fedex worth every cent. read more

This isn't a complaint about the post office, despite the fact that multiple items have missed scans locally when I've dropped them off in person. This is about the Poughkeepsie center that serves as the locus from which Pleasant Valley mail is delivered. Minimum of once a month, sometimes twice, packages scheduled to be picked up are not, yet the delivery person claims that they've been picked up. No, they weren't - they're still sitting here, and now they're late. The confirmation notices I get via email for pickups are straight-up lies. I'm pretty sure that's some form of illegal. If you forget to pick up my mail, just f**king say so - don't gaslight me and say that you're in possession of the package I still have in my hands. Just acknowledge your error or laziness and I'd be fine with it. It's the constant lies that irritate me. Other times, packages are just lost. Delivery notifications are never given, tracking goes awry, and packages just get lost in the system. This has happened at least once a year since I've moved here. It's clear that the people delivering to my location have just given up. Even one or two mistakes a year is forgivable, but the 2-3 monthly errors are resulting in a loss of income and a huge amount of stress. I'm paying for this service, but it's not being delivered - all the while the post office is just grinning and saying that it is. Contacting the distribution center is useless. Everything is someone else's problem. I've never experienced this many problems with a post office in my life. I've always believed in the USPS, but now, I wish that there were other options. read more