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    US Post Office

    2.7 (11 reviews)
    Closed 9:00 am - 5:00 pm

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    Maria T.

    Signed, Sealed, Delivered... Hidden away off of Hull St. on a little side road, you'll find this rather large post office. It looks like a subdivision but keep going and you'll spot it! The building is rather plain, but inside there are some amenities; stamp machine, well stocked supply shelves, etc. but it's nothing to write home about. Lines move relatively fast for a post office. Outside there are drive through mailboxes making it convenient to drop off your letters and go without any hassle. There was a big sign on the corner that stayed "Heroes Work Here." Indeed! With the pandemic, they certainly deserve praise.

    Destroyed package from being forced into our mailbox despite it having two pieces of cardboard inside.

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    2 months ago

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    6 months ago

    They know what to do to keep the line running smoothly. They always have a great disposition.

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    2 years ago

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    1 year ago

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    6 years ago

    Helpful 7
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    3 years ago

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    2 years ago

    Short lines-- was in and out on a Saturday in December! Plus both staff working behind the counter were kind and courteous. :)

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    12 years ago

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    15 years ago

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    Photo of Natassha D.
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    10 years ago

    This post is way more comfortable and way less crowded than Boston post office so everyone was efficient

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    Photo of R S.
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    10 years ago

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    United States Post Office

    United States Post Office

    2.5(6 reviews)
    2.7 mi

    I have a love/hate relationship with this post office…read more What's to love? It's a big post office with so much space and although it's a busy location, you can get through the post office lines rather quickly. It's also clean, is well stocked and maintained, and there are many amenities here, e.g. a greeting card stand, decorative mailers and shipping packaging, a self-serve kiosk, and plenty of post boxes. What's to hate? The passport department! This is one of the main places in the Richmond area to apply for your passport. We had to jump through multiple hoops to just get here as our appointment time and location was constantly being changed by the passport office. It was a headache! But we finally tracked down the proper date, location, and arrived! You have to drive around to the back of the post office to an underground sketchy area. There's a buzzer and an intercom to enter this dingy, stark cavernous office. It's worse than the DMV! It felt like an interrogation room. People sitting around waiting... and waiting. We waited over an hour after our appointed time before our name was called. All the paperwork was filled properly out, but the lady behind the counter made an error and asked us to redo the forms. Then when we went to pay, she said only check or debit card. That info wasn't on the site. So we had to call our bank to finagle our payment, and thankfully after some wheeling and dealing our payment was accepted (through no fault of our own). It was such a horrible ordeal, I began perspiring profusely and literally felt faint due to the rigamarole and didn't think the paperwork would get processed. What a complicated bunch of red tape! It took hours! I noticed several other customers going through the same hell we were going through. It was like a breath of fresh air when we finally walked out of that paper maze! So if you're just going to mail a letter or send a package, you'll be fine. But lord help you if you need a passport!

    I made 2 appointments with Ridge office in henrico but they both were canceled. The first time…read morethem sent me a message for cancelation but the second time they didn't bother to send a message. So it wasted my trip to drive there. The guy told me to go to Bon Air. I drove all the way there and explained to the lady at the front desk, but she was very rude and talking to other customer about me behind as if I was deaf when I was expressing my frustration. That old lady needs to be fired!!!

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    United States Post Office
    United States Post Office
    United States Post Office

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    US Post Office - postoffices - Updated May 2026

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