I've been to this location twice now and will continue to come here. Staff is friendly and quick!read more

I have a love/hate relationship with this post office…read more What's to love? It's a big post office with so much space and although it's a busy location, you can get through the post office lines rather quickly. It's also clean, is well stocked and maintained, and there are many amenities here, e.g. a greeting card stand, decorative mailers and shipping packaging, a self-serve kiosk, and plenty of post boxes. What's to hate? The passport department! This is one of the main places in the Richmond area to apply for your passport. We had to jump through multiple hoops to just get here as our appointment time and location was constantly being changed by the passport office. It was a headache! But we finally tracked down the proper date, location, and arrived! You have to drive around to the back of the post office to an underground sketchy area. There's a buzzer and an intercom to enter this dingy, stark cavernous office. It's worse than the DMV! It felt like an interrogation room. People sitting around waiting... and waiting. We waited over an hour after our appointed time before our name was called. All the paperwork was filled properly out, but the lady behind the counter made an error and asked us to redo the forms. Then when we went to pay, she said only check or debit card. That info wasn't on the site. So we had to call our bank to finagle our payment, and thankfully after some wheeling and dealing our payment was accepted (through no fault of our own). It was such a horrible ordeal, I began perspiring profusely and literally felt faint due to the rigamarole and didn't think the paperwork would get processed. What a complicated bunch of red tape! It took hours! I noticed several other customers going through the same hell we were going through. It was like a breath of fresh air when we finally walked out of that paper maze! So if you're just going to mail a letter or send a package, you'll be fine. But lord help you if you need a passport!

I've been using this post office for many years. There is a convenient self serve kiosk in the…read morelobby that you can access after hours. The staff has been helpful on many occasions. A few years ago I had a package sent that the sender forgot to include my apt number on. My regular mailman had the day off and I just happened to be grabbing the mail and saw that the package was not delivered. We tracked it and saw it was being sent back the the sender, so we rushed to the post office. The person behind the counter got the tracking info from us and decided to check for it and found it right away. Another time recently my mailman saw me near the mailbox and gave me a shout because he had a package that was too big for my mailbox and would've had to be picked up from the post office otherwise. This location does get really busy, there are a lot of apartments nearby in walking distance. Sometimes they are understaffed, but that is the case almost everywhere. Everyone I have worked with here has been professional.

The folks working here were super helpful and friendly. This contrasts other post office…read moreexperiences I've had.

One of my fav hidden post offices! It's tucked away in the back of Buford Road Pharmacy and it's…read morerarely busy! It's tiny, and they don't provide many services but it's convenient whenever I'm in this neighborhood! I even hesitate letting the cat out of the mailbag at the risk of more traffic here! But, the secret is out! Now why only 3 stars? It's the cranky postal worker! If you've seen the Incredibles, Edna Mode, has much more pizzazz and personality than this lady. No greeting, no "thank you", just hands you a receipt and or your stamps and walks away. My question regarding the package I was sending was ignored the first time, so when I asked it again, she begrudgingly answered monosyllabicly. I tactfully "letter" know that she could be more polite to people! Once you complete your postal business, it's fun to shop in this pharmacy which has an amazing gift shop and floral department! Now, shhhh, don't spread the word. Hours M-F 8:30-5:00, Sat 10:00-3:00 P.S. I came here another time to send a letter to England, and the employee said it would be $.48 , and put a stamp on it. I said, that's all to send it to England? And she goes: oops! I didn't even look at the address, it should be $1.45. I'm glad I questioned her... pay attention to your job, please.

It's unfortunate I have to update my review and start going to another location when this one is 2…read moremin from me but willing to drive farther to not deal with such a nasty attitude. The older gentleman named Robert is VERY rude. I come by about twice a week to drop off packages and I've watched his interactions with others. He's fine with men, it's women, especially older women, that he's rude with. Robert will cut you off, huff and puff at you, snatch your packages, always makes some sort of comment and makes every interaction more difficult than it needs to be. Everyone else working here is friendly and helpful, this guy just seems to hate his job and helping others, especially women.

This post office is a big branch in Midlothian behind sycamore square! It was really busy when we…read morecame, the large parking lot was full and the lines were long, but surprisingly the line moved fast. I mailed several cards and letters at the drop off inside, but I am dismayed that most post offices no longer have outside mailboxes. Bummer. There was a large greeting card selection here, as well as a well stocked shipping and mailing supply wall. The service was efficient. Posted was the pricing for post boxes, which I haven't seen at many post offices.

Bustling brick post office on Floyd Ave. & Thompson in Carytown, near the Museum District is…read moreusually always crowded! The lines may be long and thus this location gives a new meaning to the term snail mail. It's a pretty large facility, taking up most of the block, with numerous post offices boxes serving the folks in the Fan. The parking lot, while fairly sizable, needs repaving so watch those potholes. Many wonder why this post office is dubbed "Stewart Station" which is a mystery I'm willing to unravel. Stay tuned! The customer service is pretty common, good days and bad days. There are letter drop boxes out front and there are handicap railings for accessibility to the building. Hours M-F 9-5, Sat 9-12. No passport services.

Closed for lunch with no time posted of when they might open again. Been here an hour now and they…read moreare still closed. There are employees here moving around in the back but... This is what happens to entitled govt employees when there is no penalty for sucking at your job!

The postal carrier from the Ridge location on Patterson Ave is the worst. They have logged a…read morepackage in as being delivered but I never got it. When you call, no one answers the phone. Most recently, they crushed a 9x12 hard cardboard into my tiny apartment mailbox. The company sent me a new item and guess what? The hostile mail carrier crushed the replacement!!!! Big letters on the bottom-"DO NOT BEND" Kelly from the PO called, left a message to call her but again, no one answers the phone. They are worthless.

Branch closed due to storm that happened 3 days ago. Claim the internet's down. Only the PO can get…read moreaway with this

Ever since finding out I can make Amazon returns at the UPS store I always bring my items here…read more There's usually a line most of the time but that moves along quickly. I probably come here once a week, between Amazon returns and shipping items I sell on FB marketplace and eBay. It's located on a shopping center that have a lot of food options and right across from the mall. Also the place where I get my nails done is next door, so perfect location.

Lavonte Davis is the manager and extremely rude would not give information for district manager or…read morefranchise owner. Apparently I can ship anything I want in shoe box except a pair of shoes. Stated that is it perfectly acceptable shipping box for anything including $1000.00 cash. If this is the arrogant type of employees this store uses and UPS has a the face of there business I will do everything possible to ensure I don't use them to the extent of paying more for shipping.

Had the best post office experience here. The employee was so kind to me and the patron before me…read more She was helpful, patient and informative. They had cool stamps and plenty of supplies. They even offered free snacks. Such a refreshing experience.

I received quick and friendly service at the Dabney Road branch of the US Post Office.read more

This post office has gone down hill. I hate going here now. The staff is very rude and that's if…read morethey're even up front to do their job. They throw your packages and complain right in front of you. Passport services are shaky to non existent now. The one positive is that they're open earlier than others in the area. I truly miss the man that used to work here for years.

They know what to do to keep the line running smoothly. They always have a great disposition.read more