This post office is a big branch in Midlothian behind sycamore square! It was really busy when we…read morecame, the large parking lot was full and the lines were long, but surprisingly the line moved fast. I mailed several cards and letters at the drop off inside, but I am dismayed that most post offices no longer have outside mailboxes. Bummer. There was a large greeting card selection here, as well as a well stocked shipping and mailing supply wall. The service was efficient. Posted was the pricing for post boxes, which I haven't seen at many post offices.

Super friendly staff, everyone greets you as soon as you walk through the door and they offer quick…read moreservice!

I needed to ship 2 boxes that were about 14 pounds each. I used the online estimated cost…read morecalculator and it quoted me $111; I ended up paying a total of $114. They kept the line moving quickly and Kasey did a great job explaining the process throughout.

I went to return a package and get some documents notarized. We were greeted immediately and the…read morepackage and notary service were done quickly. We were in and out in less then 19 minutes. Reasonable notarary service pricing as well.

The postal carrier from the Ridge location on Patterson Ave is the worst. They have logged a…read morepackage in as being delivered but I never got it. When you call, no one answers the phone. Most recently, they crushed a 9x12 hard cardboard into my tiny apartment mailbox. The company sent me a new item and guess what? The hostile mail carrier crushed the replacement!!!! Big letters on the bottom-"DO NOT BEND" Kelly from the PO called, left a message to call her but again, no one answers the phone. They are worthless.

Branch closed due to storm that happened 3 days ago. Claim the internet's down. Only the PO can get…read moreaway with this

My wife and I went to the UPS store to have passport photos taken. Sheena was the person who…read morehelped us, made the photos, etc. She was very friendly and made the whole process quick and pleasant and easy. My wife mails regularly at this store and the packages go out very quickly. My daughter has a mailbox in this store and has been using UPS for several years, very happily. The people who work in this store are friendly and effective. They know what they are doing and the mail we send there gets delivered quicker than from the USPS.

All the employees are very nice, great customer service. I go twice a week and its nice to see the…read moresame employees there all the time. I definitely would recommend.

Thank you Rob for your stellar customer service! Greeted with a friendly smile, he was patient and…read moreefficient with the service to set up my PMB. The store became busy as soon as I walked in, there was a line behind me, but that didn't change anything about the service given- I was not rushed and treated with kindness. Thank you again Rob! You have a happy business owner here!

UPS corporate, (not this store) lost one of our packages earlier this week, which had us scrambling…read moreas a company to configure hardware, and ship it next day air with early morning delivery to this UPS store 3440. I received a call this morning indicating that the packages were delivered before the store opened, but they store did not have the packages. I spoke with an associate at the store, Mike Sutton (no he is not kin to me), who said he would do everything possible to track down our packages. He called his support contacts and they started tracking down who made the actual delivery. While waiting on the call back, Mike took matters into his own hands and started going to each business on the shopping mall to ask if they received packages earlier in the morning. Because of Mike Sutton's determination and persistence, he found our packages that the UPS driver decided to hand to a random employee taking trash out to their dumpster. Not having this equipment today could of cost of thousands of dollars and lost business. It's because of Mike Sutton and the manager Tammy that we were able to get the equipment needed and complete our jobs today. Tammy, you are doing an amazing job as a manager, and you have one stellar employee by the name of Mike Sutton. Keep doing what you are doing. Your store is by far one of the best UPS stores I have done business with. We are doing work across the South and Northeast portions of America at 120 different locations, and I have had to ship equipment every week to UPS Stores. Again, your location has been the most pleasant to work with, and the staff actual cares for their customers. Thank you again. It was a breath of fresh air to actually work with people, who care for people.

I have been to this UPS Store quite a few times, and I found they are excellent. They go to lengths…read moreto get your package delivered. All my packages have been free, as they are product being returned. They have even gone so far as to make me labels, since I do not have a computer. They may have long lines, but they move quickly. The store is located in Bon Air in a small grouping of businesses near the Pizza Hut. Carol W.

Let's hear it for the local business, yes a franchise but also owned by a local…read more I stopped in on a Friday afternoon to get my Comcast boxes returned and Roxanne took good care of me. It's nice to be in a friendly city after nearly 14 years in DC!

Decent UPS, nothing out of the ordinary here…read more Construction nearby in the parking lot and blocked off sections made navigation to a stoplight to get across the various oncoming lanes of traffic was not easy but - we did it.

Everytime i walk i tot eh store to use any kind of service im inconveniencing an employees day!!…read moreits wild, rude and slow.

Awesome salesforce staff and published work! Would recommend in a heartbeat! In good hands!read more

I called my account manager Amy when I was in a major pickle and needed a quick turn around time on…read morenew marketing collateral, so I could meet my mail-by deadline. Amy went above and beyond my expectations by helping me with the logistics and design of my marketing material. She was always available by phone or email when I needed her, and I cut off several days by picking up the printed materials at their location in Midlothian. This hands-on customer service and quick delivery was an added value that I never would have received from any of the online print options I was going to use. Also, the quote of the job was competitive with what I was finding online any ways, it was a no-brainer to support a local company, where I could connect with the same person throughout the project. I recommend B & B Printing to anyone that wants high quality printing and customer service at an affordable rate and quick turn around.