Excellent service and help getting my former and current address information verified to prevent…read moreidentity theft. Nice location!

In town for a visit to Mayo, and my mom and I noticed only sad and furrowed brow people (rightfully…read moreso!). And then we stopped at the post office to get the heck outta the hospital. My mom love stamps, and so do I. We were also needing a birthday card for my sister (who's on this trip and getting the testing done) since today's her day. The woman behind the counter was so lovely. She seemed happy to see us and talk to us. We shared kindnesses and jokes with each other, and it was a real bright spot in my day--so were her fall decorations.

I really hate USPS. I hope they will get shutdown this year after they run out of money. They…read morelost too many of my mails and packages. I sent out 7 test mails and packages, and they lost 5 out of 7. They lost two of my Amazon orders. Amazon have to refund me. All companies and sellers need to stop using USPS!

we only get our mail intermittently we have had no mail since the Tuesday be for Thanksgiving…read more. they had the gall to report a package as undeliverable on the Wednesday before the holiday. the said could not deliver obstructed we have a great driveway in a very nice neighborhood it was a lie because it was posted as out for delivery at 06:00 that day just to lazy to get it done but had to mark it that way it was from Posh Mart they just lie.. when you drop off packages a lot of time now they do not get scanned till the get to Saint Paul.. yes its time to let it go private n heck on Saturday during a bad storm here we got our delivery from FedEX the person even went the the trouble to make sure it was out of the weather.. the Postal Service is failing so bad and it hurts

Dropped off package last Sat 10/7 supposed to be shipped on Mon 10/10. Instead shipped on 10/11…read more Package still not delivered Will NEVER use UPS again. Going to FedEx or DHL

Always fast and friendly service. Ample parking. Right next to Pizza, Pizza if you're hungry.read more

I made a notary appointment and got a confirmation email:…read more "Thank you for scheduling your visit to The UPS Store. Your appointment is confirmed, and the details are below: Date and Time: Thursday, August 07, 2025 - 3:00PM CDT Appointment Type: Notary Services Confirmation Number: VQ5SH8H2T Location: The UPS Store #1417 3936-E FRONTAGE RD HWY 52 N ROCHESTER, MN 55901" My husband and I took time off work to get to our appointment with the notary. The 2 people working were not notaries, and they said he left to go on a break. They said we could wait and he should be back in about 20 minutes. It was bad enough that we had to deal with this situation, but the 2 people working didn't seem to see the problem or care that we were put out. If he's on a break but has an appointment, couldn't they have called him? It was frustrating. We had to get back to work and no one could tell for sure if/when the notary would return so we left and went to License Center Rochester Inc and they helped us right away, thankfully. I messaged The UPS Store and got zero acknowledgement. I guess ignoring customers is their corporate motto.

The UPS Store 1417 located at 3936 E Frontage Road in Rochester, Mn. is a scam rip off. The…read moremanager/owner is not honest and upfront with shipping costs. I recently mailed a package and added signature confirmation and insurance. When he printed the receipt it did not have a breakdown of the different costs. I asked the manager to print me a receipt showing how much it was to get $700.00 insurance and also what the cost of signature confirmation was. He said he could not break down the costs. I demanded he do so, so he looked at his computer and then he copied the different costs from the computer and wrote them down on a piece of paper. I asked to take a picture of the screen he was looking at which obviously showed the breakdown of costs and he refused to let me do so. I asked him to print out the receipt on the screen he was looking at, and again he refused to do so. This UPS store and the manager/owner are not honest and will not disclose the various costs associated with a package. In the past I had them pack three valuable pieces of furniture and ship them. They shipped them, but they did not pack them and they all arrived at their destination badly damaged. I filed a claim and they refused to pay the claim. This store and the manager are a scam operation and should be shut down.

Always good service. Fast and friendly. What else can I say? .......................read more

New hours: Monday -…read moreFriday 8:30-11:30 Closed 11:30-12:30 12:30-3:45 Saturday. 8:30-10:30