Excellent service! Jon was very helpful and cheerfully assisted me with a unique problem. He quite…read moreliterally went out of his way to retrieve a pair of eyeglasses I had left at a nearby restaurant, brought them back to his store, packed them up and shipped them back to me several states away. Thanks Jon! Much appreciated.

Needed to return an article to Amazon. I'm always assisted…read morethrough the procedure by the person(s) behind the counter. No fuss from anyone! They make it easy.

Very Poor Customer Service!!!! 2nd package I've dropped off that never got shipped out!!! I have…read morethe receipts from the drop off and nobody will even lift a finger to look for the packages! Shady stuff going on at that location!

And it gets worse every time. You step in there and you either have someone who has not been…read moretrained and has no skills at customer service whatsoever or you end up with the dude who acts like he knows it all but treats you like crap. Maybe undercover boss is needed here.

Drove 40 miles to get legal paper for a friend. They had NONE…read more How is it a office supply store out of paper. Clerk wanted to order it. Never again.

Foolish was I too dislodge my mouse receiver at such an event. in my despair I searched for a new…read moreone. Brendan from staples informed me I must move on. Stubborn am I to change, purchased the same model, the M187. But inspired by the encouragement of Brendan I enacted the first steps, by choosing a new color. Hence forth I vow to continue this trend of new possibilities and not to be chained by the past. Brendan deserves a raise.

the mail man here in pittsford, vermont refuses to deliver mail! he refuses to deliver at the main…read moreroad. please complain to the pittsford post office, 1-800-ask-usps (1-800-275-8777). it might help us get our mail here again. thanks. otherwise don't use the usps to deliver here.. we have had no issues for 50 years but the current mail man does not like where the mail boxes are located. he also refuses to deliver down the road to our houses because he does not get out of the mail vehicle. thank you so much.

Lots of machines and nice staff. A little pricey but everything works well and there are spaces to…read morefold.

Adequate. Very busy early in the day ( before noon) with large scale local hotel use so hard to get…read morean open machine. Moderate price. Fine for occasional use. Not comfortable as you wait.

I have had footbeds from them for years. Truly the most comprehensive insole. I have a set in my…read moreski boots and daly shoes. Dave and the staff are true professionals. You would be hard pressed to find a better product in anywhere. If you have ever had a store bought insole or used the one that comes with your shoes, then you need to step it up and see these folks so you can get inline and become truly balanced!! It works !

I was having major lower back and foot pain when I first visited BalanceWorks. Dave explained why I…read morewas experiencing so much discomfort, how proper alignment can help, and the difference custom orthotics can make; and demonstrated right in the shop what proper balance feels like. I signed up right then and there! A simple molding and one fitting was all it took, and I'm a custom orthotic convert for life. They also weather-proofed and refurbished a couple pairs of pricy riding boots that had seen better days--they look great now, and just in time for boot-season!

Their communication was detailed and had the specifics I didn't even think about. They responded…read morevery promptly too. I had a tight window of opportunity and they were able to fit into my schedule. Their price was in the same ballpark as 5 other quotes I got for businesses in the area. The guys showed up within the time window they originally gave, worked quickly, were easy to communicate with, and handled things with care.

A very reasonable rate for a 2 day house pack and move in state…read more Nothing got broke in the move which was great . Some items that were to be left behind got moved so be sure to keep a close eye on that if you have that situation. A Very cheerful and dedicated team who made the move easier for us. Some mispacking in order to fit everything but it all turned up ok when we unpacked.

They stole my $700 fish finder over a year ago. Just took it (after I paid around an 80$…read moreintake/diagnosis fee) and never contacted me ever again. Would love it if they just called me back and gave me my stuff back. Dumbfounded.

I cannot begin to describe how disappointed I am after doing business with Digital Repair Surgeons…read more I have never had to try so hard to get straight answers out of a business. We had to get a screen replaced on my partner's laptop and for 3 MONTHS, this "business" told us *every week* that it would be done by week's end. They often would say they were "waiting on a part to be in", then say "the part is in and it will be done by the end of the week". Then, the next week another problem would appear "the mouse pad is malfunctioning" (not a problem that was present when we brought the computer in) and "the part was on the way" to fix it. Each time we had to call every week for 12 weeks because Jacob and Miranda never communicated to us first. We had finally had enough and said we were picking up the laptop done or not. Jacob said we would have to make an appointment to pick up the laptop- which costs 5 dollars for a 5 minute appointment to pick up the laptop I paid 325$ for them to replace the screen on that they kept for 3 months. When my partner arrives to pick it up- they said they just needed a "few minutes" to finish it up. The 5 minute pick up lasted 25 minutes as they were gluing the computer back together right in front of her. They then tell her not to open it because " the glue was drying". She inquired why they weren't checking it's functionality with her there like they had said we would at our initial drop off. They then assured her she could bring it back if something was wrong. She returned home and after giving the glue time to dry- they gave us- shit you not- the laptop without the charging port in the computer. For 3 months my partner was not able to use her computer for work, and we get... a laptop that you can't turn on. Sounds like something on the list of basics that a computer needs but maybe we should have waited another year for them to be finished? Who's to say? So, after calling to see if they *forgot* the charging port and receiving no response despite my partner and I calling 6 times on different days, I ended up fixing the computer myself. Luckily, this is a teachable moment and we can leave this review to warn others. Don't bother looking at the positive reviews. I thought I could trust them too but the likelihood of you having a positive experience is not worth the exhaustion of tracking these folks down to get your electronics back. Save yourself from the unprofessionalism of Jacob and Miranda and take your business to someone who cares enough to communicate with you. And gives you back all the pieces you gave them. I'm attaching two pictures so they can compare what's missing, like they do in Highlights magazine for kids.

Its John Deere so don't expect any bargain prices. The new store is very spacious. Parts department…read moreis friendly but what got the 5 stars is their service department. Very helpful!

I've used Rosen and Berger's for a long time. Went in today…read moreto pick up a door handle, but it was unusable to me. I pointed it out to the guy working there andthe guy working there said "you have a warranty and it's not even out of the fucking lot yet". I told him to sell it to someone else, and he said he couldn't because it was broken. And they didn't have any more in the yard. Long story short, I've known this particular guy a long time and had been really nice to him other than at Rosen and Berger. Thanks for steering me to Browns Auto Salvage to do business with from now on, "friend".

I went to Rosen & Berger's to get a part for my son's vehicle. They were very courteous and…read morehelpful. The prices are reasonable. I appreciate their help locating the part we needed.