LYING MAIL CARRIER. Claremont NH POST OFFICE is absolutely useless…read more They NEVER answer the phone. I called over and over and over to no avail. So if you have an issue that can't be solved by an automated voice and menu then you will never be able to get it solved. So then when you go to another PO phone number to solve it higher up you will jump through many menu questions only to finally hear them tell you to hold on while "they" check for the availability of an agent. Then instead of connecting you with an agent it disconnects. THREE TIMES. OK GET THIS! I had a package of medicine sent from Amazon to an address that I've been sending Amazon packages to for months. The address is a regular one in my amazon address list. The package was not delivered on Sunday like it was suppose to be. Checked the tracking number. It said that it wasn't delivered because only the City and State was on the label not the name and street address. I spent all morning being incredibly frustrated trying to solve the problem only for the package recipient to finally have to physically take her two toddlers with her to the post office to be told that THE MAIL CARRIER DIDN'T FINISH HIS OR HER DELIVERY ROUTE SO JUST WENT BACK TO THE POST OFFICE AND MADE UP THE EXCUSE THAT THE ADDRESS WASN'T ON IT. ARE YOU KIDDING ME? The address was on it all along. Typical PO workers, standing around with their thumbs up their butts collecting a pay check. It alway wants you to take a survey but since it disconnect you then you never get a chance to tell them what collosal failures they are. I'd be totally humiliated to work there.

Terrible and makes up excuses and have heard all these excuses for over a year but lately has…read moreeven got worse the Claremont post office. Have filled complaints to higher up. Other business have to get the product out and make do . Customers are not their top priority.

I have friends in South Woodstock and accidentally shipped a package to their PO box number, but…read morewith the Woodstock zip code. I realized the mistake after shipping, tracked the package and called at 8:30AM the day I knew it was there. Sylvia answered the phone, was very helpful and got the package sent right back to me. Thank you Sylvia!

The hours are convenient, but the place is busy and some are stressed. Lines may be long.read more

Helpful staff and when I absent mindedly left my phone in the lobby when picking up a package they…read moreput it in my po box so I could pick it up after the lobby closed! Thank you!!!

I love this post office! The postal clerks are helpful and efficient. The building is large and…read morefeels safe during Covid time. And mailman Bob is the best!

A disaster. I mailed a package and sent with delivery confirmation. The delivery person claimed…read morethat the package was left with " an agent, front desk or mail room" It's a single family home and they never tried to get a signature. The package was left under the mailbox in the rain and was vandalized. Someone smashed the side of the box and removed a pair of gold earrings leaving the soggy crinkled smashed box behind. I tried 8 times yesterday to call the post office. The phone rings for number of minutes and then disconnects. I am going to try today again. usps will hopefully cover $100 of their insurance but I am out $200.

I had an awful experience here. Near closing time, my girlfriend and I were in the store when a…read moreworker instructed me to use an alternative door to pick up tape. The moment I returned, another employee--who hadn't moved from her desk the entire time we were there--suddenly jumped up, yelling "What are you doing?" three times, in an aggressive and confrontational tone. It was clear she assumed I was committing a crime--stealing mail, of all things. Only after realizing she had just racially profiled me did she attempt a weak, half-hearted apology. The situation could have been resolved with a simple, professional "Hey, why did you use that door?" instead of immediate hostility and accusations. This kind of blatant profiling is unacceptable, and the employees here clearly need conflict resolution training--or at the very least, basic respect for customers. If you value being treated with dignity, skip this place and take your business to FedEx instead.

I live in Lebanon, NH and today (February 24, 2023) have tried 4 times to reach a post office staff…read moremember by phone to inquire into a recent change of address for my elderly mother. The experience is as follows - a brief outgoing message describing service area, window hours, advice on tracking packages, etc., reporting vandalism, passport services. Remain on the line and someone will be with you shortly, then your call will be transferred to the operator, then the phone rings again for quite a while until a busy signal ensues. No one EVER answers.

They lied about not being able to deliver a package; they literally have a key to the lobby of my…read morebuilding where all of the mailboxes are. I have been trying to call them now to find out what happened and how to get my package, and they won't answer the phone. I've literally let it ring until I get disconnected two minutes later. I've called multiple times and they just won't pick up. I'm astounded by this level of poor customer service.

Plan to show up 15-20 minutes before "closing" or you will be turned away. I understand not coming…read morein at 4:29, but showing up 10 mins before closing with 2 people in line and you're "closed".

I appreciate service with a smile but to chit chat excessively when there are 5 ppl waiting is just…read morenot ok. Also moving at a snails pace with no sense of urgency.