I sent a very expensive package back as a return and accidently put in the usps box instead of ups…read more it was put in and it was picked up by the postal service route person per video on both transactions. now it has been almost 2 weeks and it is gone, lost, taken...who knows... know one seems to know where it just dissapeared...something is very wrong and it will be looked into extensively... i am shocked how this can happen from the usps drop box to the postal route vehicle to the usps facility and poof gone.........

I have continued to call and all I hear is the mail box is full. Totally unacceptable. I am trying…read moreto get my mail to be delivered to 5000 W 40th Street instead of forwarding to Apache Junction. I have time sensitive mail for tax purposes. My number is (605) 951-2502 Please help, as this is very important. Thankfully I went to the post office in our area, and was helped by the best mail clerk ever. With in 5-10 minutes everything was straightened out. He also told me that a change in temporarily doing an address change you have to prove your present address and identify with a ID at the post office. Before I was able to go online and temporarily change my address while traveling, no more.

great pay during the holidays and the insurance is ok for a govt job. but you dont get to chose…read moreyour route unless you have been there long enough and there is always someone there longer than you.

Best PO I've ever been to!! Friendly & helpful! Definitely the best service I've ever had!!read more

The Madison post office on Center Street has amazing customer service! I greatly needed help to…read morecomplete an address change and hold mail until everything was final, my experience there was top notch! All my questions were answered with a huge smile!

Had two recent address changes and was asking information how I should go about filling out forms…read moreso I can continue to get mail from both until they were updated. was given the wrong information and stopped receiving my mail completely. called and asked them to hold my mail and I would come pick it up and they even returned that when I was expecting emergency funds. Was trying to get help from them about being able to still get my mail and was told there's nothing I could do instead there smirking I feel that's just as rude as anything and was not apologetic about giving me the wrong information whatsoever. He was very proud to say that his name was Craig.

My son put a ups package into the blue post office box without realizing his mistake. When I found…read moreout I called Brandon at the Vermillion post office and he very kindly went out and looked in the boc for me and then he said he would give it to the ups man. I am so very appreciative of kind people who help solve problems. Would 100% recommend doing business with this Post Office in the future.

Before I begin, I should note that I use eBay about once a week and a majority of my packages are…read moreshipped through USPS, and that the sellers add an adequate amount of protection (bubble wrap). For the last 4 packages (that I'm aware of), they've either been late, damaged, broken or even all three. I bought two PS4s (one of which I had to return because the console was damaged and the other one came with 10 shattered game cases, both packages were late.) The third package came, yet again, about 4-5 days later than expected, even though those expectations were longer already because of covid. Funnily enough, I even recorded me opening the package because I wrongfully expected the items to be damaged. Lastly, I just received my 4th package today, which surprisingly got here 2-3 days earlier than I had anticipated, however the package was - you guessed it - broken. 2 stars would be too much, however the only positive experience I've had was the two times I've been inside and the staff were super friendly. Drivers, please be more cautious of packages. Even though the items mean nothing to you, we (the customers) are often disappointed, sad or frustrated when we received shattered item(s).

Post Master was entirely smug and found joy that I printed $500 worth of post cards for EDDM that…read morewere 1/4" below the requirements. For this service, you pay for every door direct, the carriers pick up the cards that are along their route and put them in every door. They refused to accept my order that was prepaid even though they've done the same thing for me for months with the same size. The post master I assume, some older lady out of uniform was nasty and unaccommodating. It's like she was on a power trip and felt pleasure in ruining someone's day due to a small difference in size requirements. It doesn't change anything for the carrier. I lost $500 because they suddenly changed their minds and said I have to have a business account to send the size of postcard I printed.

Someone lied to us and said that change of address costs $179. I guess he just didn't want to work…read morethat day.