You know, I think something's changed there since the last reviews, but I've had nothing but…read moreperfectly pleasant exchanges at this UPS Store. I have been collecting all my UPS packages here for the past few months (about 5-7 so far), and the people there have been courteous and helpful. I'm still not a fan of paying to pick a package (which I probably already paid shipping on), hence the 4 stars, but it's better than having 3 attempts to deliver to my impenetrable apartment building, then drive out to West Bumble**** to go get it. But can't there be some sort of "frequent flyer" plan or something? You know, points for every package I pick up or send from a UPS store? I know I'm going to have to do this in the future when I move to NYC, so I'd really like UPS to show their customers some love (since the MyUPS feature on the website is buggy and useless). Oh well.

Always busy, but they definitely work hard to keep the waiting line to a minimum. I have always had…read moregood, courteous service in this store.

To Whom It May Concern,…read more My name is Shaontay Tyson. I am writing to formally report a very concerning experience I had at the FedEx Office location at 2423 W Division St, St. Cloud, MN regarding a recent print order for business cards. I visited the store to pick up business cards for my nonprofit organization, Soul Sisterhood, and paid approximately $140 in cash for the order. When I received the cards, the quality was extremely poor and did not match what I requested or paid for. The cards were printed on paper that felt very thin and unprofessional, not the heavier cardstock that I was told would be used. Some of the cards were also damaged. When I calmly asked about the issue and requested a refund or correction, the manager became confrontational. Instead of assisting me in resolving the problem, she threatened to call the police on me while I was simply requesting a refund for a product that did not meet the quality I paid for. During this interaction, the manager made a comment that was extremely offensive and inappropriate. She stated, "You people always want something for free." This statement was humiliating and discriminatory, especially in front of other customers in the store. As a customer and a nonprofit founder, I expect to be treated with respect and professionalism. I believe this situation was handled very poorly, both in terms of product quality and customer service. I am requesting that FedEx Office: 1. Conduct a review of this incident and the employee's conduct. 2. Address the discriminatory comment that was made. 3. Ensure that customers are treated fairly and respectfully in your stores. I would appreciate follow-up from a corporate representative regarding this matter. Sincerely, Shaontay Tyson Founder, Soul Sisterhood soulsister@soulsisterhood25.com

The staff at this location are incredible. Their attention to detail are the reason that my…read moreheirloom dishes and spinning wheel traveled across the country without harm. They were also able to make copies of three challenging documents. I would trust them with any of my shipping and copy needs.

This is my first time at this post office…read more I had to send a package to my oldest son, so I came here as I was passing by. The employees are really friendly and they got me in and out, quickly. If you need stamps, a P.O. Box, ship packages off and etc, you're at the right place. I will definitely be back soon, if I'm in the area.

This is, hands down, the absolute worst customer service I've ever experienced. Spent 20 minutes…read morestraight trying to get through on the phone to speak with someone about undelivered mail. The line wasn't busy, it's that no one ever bothered to PICK UP THE PHONE!!!!!!!!!!!!!!!!! Finally, someone just hung up without answering. I was to have 8 pieces of mail delivered yesterday and 3 pieces today. I saw the mail truck stop in front of my mailbox this morning, but he did not leave any mail and failed to pick up the two outgoing envelopes. I had the flag up. No one answers the phone. I tried three times and it rang, and rang, and rang and then someone just hung up. Absolutely terrible customer service from the USPS!!!!!!!!

Entered post office with 2 customers ahead of myself. Moved quickly with the friendly older mail…read moreclerk. Normally this is the post office I use. Just had to purchase 20 cents stamp to mail my letter off.

To USPS, I was super excited to receive an early Valentines…read moregift for my girlfriend! Next thing I know, "delivered". I rushed home and saw nothing. I am still waiting to hear from them and my package is nowhere to be found. I am very disappointed in their abilities to ship it to the correct address, which is easy to locate and read. I hope they can understand my frustration.

Here are the many things I like about the Sauk Rapids' Post Office. It's clean. It's convenient…read more The employees there are always quite friendly. I've never had a bad experience at this Post Office aside from sometimes having to wait in a long line, depending upon the day and time of visit. Monday mornings are not a good time to stop into the Post Office generally. Two thumbs up for this particular U.S. Post Office location.

Some of the times there's a nice lady who'll talk to you, and other times there's a man who won't…read moreeven look at your package even when it's on the scale. He doesn't talk, and he's mostly very crass.

Poor communication, inexperienced drivers, but somewhat pleasant office staff. Management needs a…read morerevamp starting from the top and not enough properly trained employees. It's like a ship with NO CAPTAIN! I would not recommend this company if you're traveling to and from the airport. You'd be better off with Uber, Lyft or Groome! Kudos to Bonnie and Bill for keeping the ship upright!

Honestly, I've been using executive express for about three years now - using it several times per…read moreyear. Usually it's not a bad experience and I've only had one bad driver. However, I do have a problem with one of the vans reeking of cigarette smoke and a SUPER rude front desk employee. Listen - if I want to double check if I have the appropriate ID for the airport, I'd expect a better answer that "our only job is to get you to the airport" and shutting me down TWICE. If taking people to the airport makes up 99.99% of your business, maybe you should have answers to some very important questions? If I see this guy at the Waite park office again I will 100% be reporting him.

Do not trust this company to ship anything and absolutely don't use Paypal with them. If something…read moregoes wrong (such a lost guitar during shipping in my case) they will hold your funds hostage. Use a more trustworthy company like Sweetwater, or hell, even Amazon as they stand behind their shipping and returns. Maybe they are fine in person, but never order on web. EDIT: 10/3/2017 - 2 months to the day, the missing guitar 'turned up' at my door. Have amended my review, but I standby my "don't order online" recommendation.

This is a review of their mail-order business…read more SPECTACULAR. Great selection, great prices, always good emails on gear - and they don't spam the hell out of my inbox. I live in Los Angeles and have access to LOTS of great guitar shops...that said, I've ordered THREE guitars from RC over the past couple years just because they gave me great deals, shipped quickly and do a great (generic) seetup on my g-tars. Cannot praise highly enough on their responsiveness and all-around great service and pricing. TY Riff City - I'll be back again soon!

Never got the product showed delivered didn't get service. They closed claim good there not.read more