The store can get very busy especially on a Saturday. Que is always so helpful and very…read moreknowledgeable. The store sells pretty organized. Overall this location is the best in the area. You can get what you need.

I've learned that UPS Stores are hit or miss. In some cases it's a complete nightmare, from the…read moreservice (or lack thereof) and the delay in packages going out (in one case over a month). However, this location is the polar opposite. Everyone I have interacted with on multiple occasions is extremely professional and helpful. My packages have never been delayed out of here. And they're fast! I drive past a few other locations just to come here because they do what they're supposed to do very well.

I have used PostNet for my business and personal needs. The staff is professional, knowledgeable,…read moreand friendly. I highly recommend them for your next project..

Thank you Felice! I live in San Diego and grew up in Fort Washington. My dad and I walked into this…read morestore last year and have been using their shipping services ever since. We ship a lot of fragile items from Pa to Ca. Felice always packs things beautifully and they arrive in perfect condition.

Couldn't deliver a package on time. Does not matter how many times you call, a live person never…read morepicks up.

Fedex, that arrow on the sign isn't them going forward, it is, as all arrows do eventually,…read morecrashing towards the earth and it's due incompetence and inefficiency. I ordered a package and paid extra for it to get overnighted. In due course I got the tracking number and saw the item was after only a day held up in their main facility. The label said there were questions from customs as to the contents. It was a shipment of shirts. I contacted the shipper who said they had been in touch with FEDEX and were told it was resolved. And for the next WEEK+ the item just sat there with the code saying there were questions from customs. I would call up and four different times were old by fedex people the matter was resolved but the package didn't move and the site didn't change. So either the phone people were lying or the web site was lying. And there was no answer when it would move. Finally on Monday the site changed and said it would be delivered on Tuesday. Great. I followed up on Tuesday morning and it was delayed because it had arrived at this location after the rucks had left on their runs. This is FEDEX itself that can't keep its own schedule which they set themselves! Between needless delays and employees that were either lying or were incompetent, there isn't a 3rd option there, I've contacted the sender and said I will not be doing any more business with them so long as they use FEDEX as their shipper. I know things happen and companies have to deal with it but FEDEX' response is either to lie to their customers or if the phone people are not lying, then they are too incompetent to enter details into their system correctly so their web site for tracking is updated. These are on FEDex. There is no excuse for the delays they inflicted on this and it's not the first time they've done this. It was all on them and the fact their badly misnamed customer service department was incapable of giving a straight answer. FEDEX just isn't worth it. Use the post office or DHL or a trained alpaca, any would do a better job than this lot.

I am expecting a very important package and all I want to now is the delivery time to my area. I…read moredon't have a tracking number and one cannot speak with a human. Where is the star?

Where to start? Oh yeah, don't use federal express. Beyond…read moretheir failure to deliver, their phone reps actually lie. There is no other word for it. An occasional new hire might make a mistake but when we're told different stories, repeatedly and none of their promises are delivered on? At that point it is endemic through out their organization. I had ordered something and it was to be rush delivered. 2-4 days. It got to their facility in Indiana on time and then sat there for 2 weeks with no straight answer as to why or when it would be moved. Then it was moved to this area and sat. And then I was told-using the tracking # given that it was going to be delivered on Feb 28. It wasn't. Then we were told by 10:30 March 1. Then 'by end of day' march 1. It wasn't. Then it was 'no delivery scheduled.' I contacted the people form whom I had bought it from. They said they were told FEDX had tried to deliver it but no one was home. I work from home. My desk looks out the front window of my house. I hadn't seen a Fedex truck all week. so clearly they were lying about that. When I called Fedex on 3/3 they had no answer for this but asked would I like to pick it up? I said I'd paid for them to deliver it, unless they were going to return my money they could finish the job they were paid for. Then they said it would be scheduled for March 4. Want to guess if it was scheduled? This organization cannot be trusted to meet it's commitments. It cannot be trusted to carry out the work it was paid to do. It cannot be trusted to even tell you the truth about what they are doing. Notice a trend?

avoid using fedex if possible...if your item is lost in their system it could takes weeks for them…read moreto deliver with little or no help...

Fedex SUCKS! I had a 40lb box delivered with an item that was $1000 and they threw it in the yard…read more NOT the front door. NOT even CLOSE to my front door. They just threw it in the yard on the wet grass and I have to carry it, little by little, to my front door. TOTALLY UNACCEPTABLE!!! I will NEVER let a vendor use Fedex again. WORST delivery company in the world!!! You should be ashamed of your service.

They came. They saw. They kicked ass...of the birds that nested in my apartments vents, that is…read more And they did it all humanely. Now we are bird free (they were flying through the house), and avian murder was not necessary. It wasn't cheap, but I would call them again for animal (especially bird) removal. ‍

We have had dead mice in our kitchen drawer since last week in traps they set. They were supposed…read moreto come remove them but never showed up. We gave them the benefit of the doubt and have contacted three different tech people, the main Critter Control number, the district manager, and three times the sales manager that had sold us the job. Nobody has replied to emails, texts, or phone calls. Just an update, the district manager did get back to us and came out, so judgement is reserved to see if the bad service was an anomoly.

Was going to be a very low review with a mistake on my end with the way one individual handled the…read moresituation but another individual called me from his personal cell number after store hours and ensured I was satisfied and rectified the situation by going above and beyond by finding me information that no one else was able to provide me including other UPS stores in different states

I just had the most horrific experience at this store. Was yelled at as soon as I walked through…read morebecause my box was open and too full he told me he didn't have time to pack it up because he was by himself. he just kept going on and on yelling and flailing his arms around. i knew the original box I had the cushions in wouldn't work I wanted to purchase a larger box to pack my stuff in. I wasn't able to get any of that out when I walked in. I was cursed out and yelled at all in front of my son and other customers. I tried to repeatedly tell the employee I wanted to purchase a box and repack it myself. He told me repeatedly he would not sell me a box. first he said they didn't have bigger boxes I asked to buy two then and I was told he wouldn't sell me anything because of my attitude. I left the store in tears!

Kamala went above and beyond in helping me today in returning a ridiculous number of items (6 pairs…read moreof shoes and @12 other things). She was incredibly patient and helpful Thanks Kamala for making my experience easier

DO NOT USE THIS STORE. If you have any issues shipping your package, good luck with getting any…read morehelp. They act like they are helping you, but never file the claim or follow up afterwards. Numerous texts back and forth with the "Manager" and UPS has no record of the claim ever being filed. Then to get this response from the store "They will email u directly, I have no excess after I submitted the claim, u can also go to ups.com and click on claims for update" They are just a sub contractor who will just take your money and lie about anything they are doing. Avoid this store at all cost and use UPS for pickups, better yet use FedEx. What a scam.

Great location. Very friendly and welcoming staff. All staff have been helpful…read more Niki always provides excellent customer service.

This place is great. I wonder what sort of training UPS does for their employees because we could…read moreall benefit. They (each of them) are always kind and friendly, helpful, and move efficiently. I'm beyond impressed with them on my many visits.