Kamala went above and beyond in helping me today in returning a ridiculous number of items (6 pairs…read moreof shoes and @12 other things). She was incredibly patient and helpful Thanks Kamala for making my experience easier

DO NOT USE THIS STORE. If you have any issues shipping your package, good luck with getting any…read morehelp. They act like they are helping you, but never file the claim or follow up afterwards. Numerous texts back and forth with the "Manager" and UPS has no record of the claim ever being filed. Then to get this response from the store "They will email u directly, I have no excess after I submitted the claim, u can also go to ups.com and click on claims for update" They are just a sub contractor who will just take your money and lie about anything they are doing. Avoid this store at all cost and use UPS for pickups, better yet use FedEx. What a scam.

I came across this option while checking out for my old navy purchase and decided to give it a try…read more When i say Customer Service is to a T! Very welcoming and friendly. I was in and out. Not only that, two beautiful black woman who serviced me! This will definitely be my new location to pick up my packages. Thank you.

The Ship Shop PHL is new to the neighborhood, located on busy N. Broad near the intersection of…read moreBroad and Allegheny. I've used them for notary and fax services. Even though I haven't used them for shipping yet, their customer service has already stood out--friendly, professional, and committed to helping you. The process each time has been fast, smooth, and stress-free. Wishing them the best--also love that they are black owned!

I've been dropping off packages at this location for over five years and have consistently had a…read moregreat experience. Honestly, the one‑star reviews say more about the reviewer than the business itself. Like any busy location, it can get crowded--especially during lunch hour--so I plan my visits accordingly. When there's a line, I wait my turn, just like everyone else. As a small business owner, I truly appreciate how challenging it is to run a business and serve customers day in and day out. It's surprising how quick some people are to post negative reviews when the real issue is simply impatience or unrealistic expectations. This location does a solid job, and my long‑term experience reflects that.

They are slow but good customer service and good choices of toys and books around. I will say…read morepeople at the postal factory were so nice and cooperative and understand our need so i am very grateful, thanks for their help.

Purposely left package at neighbors house because I talked to the driver and mentioned it and he…read moreknew exactly what house I was talking about when I asked him to get it and told him my address. Another time they claimed they attempted delivery but I have a ring camera and I was home and there was never an attempted delivery. I called Fedex and they usually seem to not care. That's the problem when a few companies control one industry.

I am expecting a very important package and all I want to now is the delivery time to my area. I…read moredon't have a tracking number and one cannot speak with a human. Where is the star?

Lived in Philly for a short period and needed a reliable mail service since I traveled a lot at the…read moretime. Fishbox was always professional, organized, and offers great services including Thursday at home delivery of your mail. The ownership is great and highly communicative. Definitely recommend if you are in the Philly area.

Awesome owner, service, convenience, and price!! The only…read morefeedback is I hope they're able to expand with a location with customer parking.

Diya was great! She handled many people by herself with politeness and efficiency. Great service!read more

I walked into your store today to find an old cowboy screaming and cursing at anyone and everyone…read moreabout what I do not know. I just immediately knew nothing was going to walk him off this ledge. He was beyond rude and I would label unhinged. I wanted the store owners to know that the two employees behind the counter, the UPS driver who came from packing his truck in back to assist and the other woman customer all did a great job supporting each other through a very difficult situation. This UPS store is a very nice place to do business and I am thankful the best of humanity was there in support.

I always give my husband my USPS and UPS returns, but he often ends up driving around with the…read morepackages in his car. On one such occasion I happened to be in the vehicle with him when we drove past My Mailbox Store. On a whim I told him to stop so that I could see if they'd take my packages. Lo and behold, they do! This is your one-stop-shop for dropping off all your USPS, FedEx, or UPS returns or packages. They also have the resources to pack and ship things on your behalf. It really couldn't have been easier, and the associate was super friendly. This is a very convenient place!

Refused to notarize documents because he could "tell we would be a problem ". Refused to discuss or…read moreprovide additional reasons. My husband is Puerto Rican and I am not.

I've been here on several occasions to drop off Amazon returns and a few packages. The Amazon…read morereturn process is pretty smooth, especially when they don't require the item to be packaged. Beware some Amazon returns require you to pack them up. Unfortunately, they don't tell you that - however, that is on Amazon. However, the few times I've had to drop off packages, I've ran into issues. Once the label I printed wasn't able to be scanned and they wanted to charge me $5 to reprint a label because their scanner couldn't read it. Couldn't they just type the numbers in the system for free? I wouldn't have been as upset about the $5 if it didn't come with attitude. And this issue was pre-COVID-19, so they cannot use it as an excuse. Honestly, it is close to me so I will continue to drop things off there. However, I don't picture ever truly recommending it.

Sooo disappointed. I brought them items to pack so I could check it as luggage on the plane. They…read moreput it in such a huge box, I couldn't carry it nor even fit it in my car. When I asked them to redo they told me that's the best they could do and they didn't have the necessary boxes to pack it smaller. I can't tell you how much they let me down!

Very helpful/nice staff. Great quality products. Low prices. They even stayed open late for me to…read morepick up my order after work!

Great service, great prices. They do what they say when they say they will do it if not sooner…read more Quotes and proofs delivered quickly. Product is always done before they say.