I am not a fan can never get my mail when its supposed to be there rude people behind the counter…read moreno help always pack out line out the door outages prices for mail po box not happy

Prineville USPS switched to a contract letter carrier (non USPS employee) for my delivery. Instead…read moreof consistent, regular afternoon delivery, now who knows when/if mail gets delivered. I've had stuff delivered after 6pm or sometimes I don't get delivery service at all even when tracking indicates "package out for delivery." Desk staff at the post office itself are always helpful and great, but the delivery service here absolutely sucks.

Your web info should include the time you close for a lunch break. Before leaving the house, I…read morechecked to see if the Powell Butte office would be open and the hours did not mention this. Thank you.

It would be nice if they could remember how to utilize the parcel lockers. They now are forcing us…read moreto pick up our packages at the post office creating long lines and long wait times with only one person working at the counter.

I love quaint and simple post offices in small towns like this. Admittedly, I dread going to the…read morepost office in Indy- there's always a line and it tends to be a stressful and time consuming experience. I stopped by this post office during my visit to pick up some stamps to send cards and postcards. They had an impressive selection of fun stamps and a handful of cards for sake. The lady working behind the counter was helpful and patient. Overall, a positive experience.

Great staff, though a little undermanned. They have really come through for the local communityread more

I love having a downtown Post Office. Very convenient, and the service and friendliness is superb.read more

The gals who work at this post office are amazing. They are very friendly and efficient, even when…read morethere is a long line and I can imagine they are under some stress. Also, they always provide options in terms of cost, packaging, turnaround, insurance for whatever you are delivering. I hope that nothing changes in this post office!

Is the USPS on vacation here in Bend, OR?? Have not had any mail delivery since 12/9/2025. No…read moremail 12/10, no mail 12/11, no mail 12/12 and nothing yet today. They are delivering Amazon packages though! I did catch the USPS out delivering the Amazon packages and he said they were literally dumped with pallets of packages from Amazon. Perhaps Amazon needs to pay a subsidy during the holiday season so the USPS can hire the additional hands needed? Or Amazon should consider a presence here in Bend! This is all affecting the small online business I am attempting to operate here in Bend. I still have 2 packages that were hand carried to the USPS at 97701 on 12/9/2025 and as of 12.13.2025, they have yet to be scanned for tracking by my customers. We have no way of knowing where they are. Customers are paying $5.50 for the USPS service and this is not the service they expect to receive.

Such a refreshing experience for a government office!! The woman helping me at my passport…read moreappointment was so effective and quick! The service all around was great.

I've only been to this location once to ship something in person. My experience was good in that…read morerespect. Like most Portland USPS shipping clerks, the staff was cheerful and friendly to the point of sometimes gabbing with customers while others wait in line and no one seems to mind (this is a rare gift, Oregonians. Read Brukowski's "Post Office" or ask yourself where the slang term "going postal" comes from, if you don't believe how surly and unhappy postal workers are in most other states). However, I've lived in the Creston-Kenilworth neighborhood for over a decade now, and I have to say that it's probably the worst carrier service I've ever had in my entire life. I can't count how many times I've done their job for them, personally delivering mail to neighbors or people I don't know blocks away after it ends up in my box for some unknown reason. It's happened so many times over the years I think I deserve a tax deduction or government stipend check for my efforts (although the check would probably be delivered to the wrong address most likely, so I'd take the deduction if offered, ha ha). I almost don't want to post this in fear of never getting any mail again if someone from that distribution center actually reads this, but if they don't know what's really going on with their carrier service that would be just as bad for everyone in my neighborhood.

I like this location. They have super friendly staff. Warren is super helpful, knowledgable and…read moreefficient. It's in a tricky spot as far as traffic is concerned. The parking lot is small, but there is also ample street parking. I can only imagine the abuse and expectations the general publics puts on the staff working here. They all seem pretty kind and patient and are just doing their job. I do wish they had a machine to purchase stamps or weigh and pay for your own packages like I've seen at other locations.

Great local office with wicked friendly, helpful and knowledgeable staff. Their rapport with…read moreindividuals, and the personalized service given to everyone makes me want to go inside and buy stamps, or mail care packages, more than usual.

For some reason every time I am supposed to get an Amazon package on sundays they have a problem…read moredelivering it, says the driveway or front door inaccessible, when nothing has changed since the last time they delivered something during the week. Literally happens every delivery attempted on a Sunday.

Ongoing battle with the post office and postal carrier for the last three years. Repeatedly…read morebreaking packages or leaving them hanging out of the mailbox, which then gets stolen. I have documented every time it happens and shown them videos and pictures and they just don't care. Today I have to go in to the post office because the postal courier jammed a package in the delivery side of our mailbox and there's no way to open it without cutting the box or completely breaking the rest of the package. The package is a large bottle of supplements for my pregnant wife, which we have no way of accessing. Going to file a complaint and have the post office fix it and if they don't, I'm going to file a police report for vandalism of mailbox and hopefully press charges and get a lawsuit going.

Another misdelivered package. My package is in a parcel locker elsewhere and someone's package is…read morein my parcel locker. Now, I have to lug the package to the main branch and drop it off while my package will be "lost". Amazon will likely refund me and pass on that expense to all other customers. How much does the USPS incompetence cost all of us. When given an opportunity to choose my delivery service, USPS is my absolute last choice.