The workers here are pleasant and friendly, which already sets this location apart. It wasn't too…read morebusy when I visited, and they had all of their stamp designs in stock. Some nearby post offices tend to run out of certain ones, so that was a nice surprise. The history of this building, along with the statue and memorial outside, is pretty grim but also really interesting. It adds a level of character you don't always see at a post office. Overall, a solid experience.

They have a parking lot but purposely block it off so that average people in a rush running errands…read morecan't use it.

I go to the Paramus USPO during the work week If I have an easy drop off to do - either into the…read moreblue mail boxes outside or inside the lobby. It's convenient because of its location, but it can be a long line wait if you need a special/priority mailing service (or anything requiring going to the window for assistance). Also, I kind of hate the parking lot. I think the land is cursed or something. There are ample spots, but it can be tricky (harrowing) to pull in and out of the lot.

2 windows open with two turtles .......one is dealing with people with passport appointments and…read moreif they have any issue or non sense questions, immediately both workers focus just to help them and the people without passport appointment waiting in long line isn't priority. The best ones with fast and friendly workers: #1 Township of Washington post office #2 River Edge Post office

Worst customer service. I clearly had a USPS tracking number on the package but because it wasn't…read moreconnected with FedEx they would not scan and take it.

My experience is the opposite of Nazarene's. Employees have always been helpful and courteous…read more Never have they "lost" a package.

Mailed package. Agent discussed various methods of service to reduce cost of postage.read more

This place has a lot of nice staff behind the counter, the problem is that it's a tiny post office…read more Compared to the other one in Township, or the main one in Paramus, it's small. Which means when two or three people are on line, it's crowded. The parking lot is a mess and the building has been crashed into a few times. I would recommend them when they aren't busy, but it's hard to find that right window of time.

Great post office. The clerks were all very friendly and pleasant. They kept the line moving…read morequickly and seemed to really enjoy giving good service.

The clerks are so friendly here, they want to help you with your shipping needs. They process…read morepassports by appointment but take walk ins if it doesn't form a line for regular customers. Open on s aturdays 10-4pm too for customers needs.

PROS: The staff member was very nice (shown in my pic) and the place was clean and organized. Good…read moreamount of parking on the side of the building as well CONS: The place was very tiny inside and when a line forms it goes out the door OVERALL: I would definitely use this usps again, just not when there's a crowd

09/15/22 I went in and went to the lower counter so it would be w easier for me to reach, the lady…read morecame out and I said that to her, she said I'm not over there, you come to me. I thought that was a nasty reply to a customer especially when it was just her & I. I hope her supervisor sees this and has a meeting with her about customer reactions.

Small town post office with the small town charm…read more The staff in this office goes above and beyond. It's amazing actually considering the bad rap the P.O. usually gets. I would go out of my way to go to this particular location based on the fact that I know I will leave there confident in the fact that my package will be taken care of and properly handled. Last but not least, they have phenomenal personalities!! It's like you're transported to a 21st century version of a Mayberry!!

Great staff convenient location never a live in and out favorite post office I'm new to town glad…read moreI found it

The absolute worst experience. John, the "Postmaster," was openly rude and dismissive, and Adele…read moreappeared equally miserable to be there. I arrived at 4:55pm -- 5 minutes before closing -- along with two other customers. Instead of helping, John literally said, "What is wrong with you people coming at 4:55?" Customers shouldn't be spoken to that way. The Post office closes at 5:00 and we were there before closing. Full stop. Your job is to serve the customers and mail items. To make matters worse, they couldn't figure out how to ship a cell phone. They work at a post office -- mailing items is their job. The level of incompetence between John and Adele was shocking! They turned me away saying they can't mail a phone. They don't know how to do that?!!! . Plus its now 5:05 so we can't help you any longer. I think these two are putting the post office out of business. Happy to give UPS/Fed Ex my business. They will be friendly and competent. When Gene was at this Post Office, he knew how to serve people and run the place properly. What a shame. Now it feels like the post office is staffed by two miserable grinches who seem bothered by doing their own defined jobs of mailing items.

I've had some very irritating experiences with the Saddle River Post office over a period of…read moreseveral years. Today I tried to contact them by phone because although I forwarded my mail and validated the forwarding via the internet I am not getting most if my mail where I had it forwarded to. I got 1 letter and 1 small package since I executed the for ward request a month ago. Since I did get those 2 pieces of mail I know that I did the forward and the follow up validation in the internet. I just spent an hour calling the Saddle River post office starting at 3:45 and finally I called the Saddle River police because I thought that something might be wrong over to at the post office. The recording at the post office clearly states that they are open until 5:pm and that you should hold until "The next available agent is available". I held as the number that was ringing cut me off after about 12 rings. I called back 12 times and got the same result. This is a tiny office that wasn't busy enough during COVID days to be under staffed enough to not be able to answer a phone for over 40 minutes. This tiny post office should be closed down and all of the employees fired. Waste of money keeping this place open.