Mailed package. Agent discussed various methods of service to reduce cost of postage.read more

This place has a lot of nice staff behind the counter, the problem is that it's a tiny post office…read more Compared to the other one in Township, or the main one in Paramus, it's small. Which means when two or three people are on line, it's crowded. The parking lot is a mess and the building has been crashed into a few times. I would recommend them when they aren't busy, but it's hard to find that right window of time.

Excellent service in requesting a passport. The gentleman was professional, patient and…read moreknowledgeable.

So today was the worst. I'm done going here anymore…read more There is a family at the counter with the only counter person. They are working with passports, birth certificates, handing forms back and forth, who knows what. They were there when I got there and I was there for 15 minutes (legit no exaggeration) waiting to simply hand in a prepaid, prelabeled package. Meanwhile the counter woman would disappear in the back, stroll back out, absolutely no sense of urgency as the line built. Not even an acknowledgment of 'I'll be right with you' or even a glance. When I left there were 7 people on a line that hadn't moved. PS it wasn't the family's fault. It was the Post Office's.

I've owned a PO Box here for 2 years...The service here in my own personal experience has been…read moreexceptional. The folks on staff, especially Renee have been wonderful. I know not everyone has the same experience but I'm giving my overall experience in the time I've been here. It's really been great and that's why I still come here instead of other local post offices. -21 year Ridgewood resident.

This place is so unfriendly. The people aren't too nice at the window and there is nasty signage…read morestuck to the door in creepy handwritten notes saying what they don't do there (retail such as selling stamps). It all comes across as very rude and hostile. It's a dingy place too....I go to the shipping store in Old Tappan, way better!

If I could give zero stars I would! The service at this post office is terrible. I'm a mother,…read morewife, figure skating coach and school teacher so Ive got a full schedule during the day. Anyway I had my 7 yr old daughter with me to drop off a few Amazon returns at this post office. I had my return labels printed but didn't have any shipping bags, but thought I'd pick some up at the post office. I got there at 4:38 no one was at the front so we waited and kept ringing the bell. An elderly lady with a walker was trying to get into the post office doors and was having trouble so my daughter and I helped her in, all the while still waiting for someone to come to the front. At 4:52 Finally an employee old guy tall with silver hair comes to the front so I let the elderly go first. By the time he got to me it was 4:54 so the guy says to me "you come in here 10 minutes before closing and don't have anything ready in bags?" My first reaction was "are you being serious right now?" He rolls his eyes shakes his head looks at me and says you don't even have the shipping label cut yet? I said do you have scissors it'll take me 3 seconds! He said I don't have scissors! I said this is a post office you have to have a pair of scissors somewhere in the building yet I look over and there's a pair of scissors right next to him so I said again I'll be happy to cut these labels can you hand me the scissors or can I just fold the label so the shipping details part just shows? Again he rolls his eyes and sighs, my blood is boiling at this point!. I get my stuff in shipping bags and then the post office guy goes well you still don't have the labels on and it's 4:59. If you don't have the labels cut by 5 sharp you need to leave cuz we are closed even tho I got there at 4:38! I finally told the guy to go f***k himself for being so rude. I took my things out of the shipping bags so upset, I grabbed my return label and just left with my return items and went to the UPS store that's 0.7 miles away. What a difference, the guy at the UPS store was so nice helped me get my things in shipping bags and return labels cut. Whole thing was handled in less then 3 minutes I was out of there! If you have Amazon returns don't go to this US Post office in Westwood the customer service there is horrible, insulting and not helpful what so ever, especially between 4:30-5pm. You will be treated as an inconvenience!

Great post office. The clerks were all very friendly and pleasant. They kept the line moving…read morequickly and seemed to really enjoy giving good service.

The clerks are so friendly here, they want to help you with your shipping needs. They process…read morepassports by appointment but take walk ins if it doesn't form a line for regular customers. Open on s aturdays 10-4pm too for customers needs.

Great service most of the time, but Monday's he is off and the two replacements hate their life…read more They are rude, busy smoking, and constantly have a bad attitude. Avoid going here Mondays at all costs.

This place is great. It is very convenient to have in town. Friendly staff. Always clean. There is…read morealmost never a line.

Very fast counter service, especially for dropoffs, which is what I do most often. Other UPS Stores…read moremake you wait as if those making purchases are much more valuable to them. That's just not nice.

I recently used UPS service to return some pet items back to Amazon. The process was incredibly…read moresmooth, and the staff member who assisted me was exceptionally helpful. Since Amazon offers free returns of packages the process to return was seamless. Kudos to the UPS team and the helpful staff member who made this experience hassle-free.