This UPS Store is outstanding. Elizabeth was very informed…read moreand very helpful. We were traveling through and needed to send something home quickly. She gave me all the possibilities and was very helpful. Great employee.

I go to this store all the time. Staff is always very helpful and provide top-notch service and…read moreassistance! Great hours, great product, and great service! Check out their Tuesday print specials!

Madalyn was a great help she went above and beyond she's the type of person that makes the UPS…read morecompany valuable. Thank you for all your help.

Been going here for 2 years, and they have been outstanding. Going out of their way to help me with…read morewhatever I need. They aren't anymore expensive than any other shipping/printing store and I have been to a lot of them across the US. In fact, if you read most of these reviews they kinda just look like people who are upset that things cost money. No lady, they aren't going to give you free envelopes because you ask nice, do you get upset if Starbucks doesn't give you free coffee when you ask? There's more though. Apparently some of these folks think that boxes and packing to ship their stuff in is free as well? OMG what a scam! lol. The rest think that because they have an issue with UPS that the local, independently owned branch should resolve UPS corporate issues? Nah. Also the last lady to leave a garbage review apparently doesn't know the difference between sending a letter via a government subsidized service like the US Postal Service and a private carrier with full tracking and a guaranteed delivery date? uhhh, duh. Not to mention, all of these people act like they just dropped things off and paid later. If the price wasn't what you wanted to pay, then why did you do business with them? First, they give free estimates of what it would cost to ship things if you ask. If it's not what you want to pay, then I'd suggest waiting in line at the post office or boxing/printing a shipping label at home. Anyways, don't take my word for it, stop in next time you need to ship something and see for yourself.

SD Pack 'N Ship helped me move from Beresford, SD to Yakima, WA about two months ago. I had to move…read moreon a limited reimbursement and they were by far the cheapest. Their estimates were spot-on, my shipment left and arrived when they said it would and at the right location. They prepared me with all of the information I needed to pick up my stuff and offered to do the packing themselves (at an extra cost) but also wrapped the overall shipment for free. Very nice, very helpful. They made me feel that I could trust them with all of my precious (haha) stuff and I was right! Oh, and nothing got broken or damaged! It's family-run and you can tell they like their lifestyle/job. Great guys. I'd go with them again for sure.

From the owner: Packaging & Shipping of Fragile, Large, Awkward and Valuable shipping items. Custom Packaging,…read moreCustom Crating, Shipping Insurance. Local Pick up service, Free estimates!

My husband and I stopped to mail a Easter gift and since things sometimes get stolen we asked if…read moreit could be held at the post office or if she could sign for it? The man begins screaming at us saying we were defrauding the post office.. said something was fishy and suspicious and get out.. So what was fishy a small Easter gnome or the card that were sitting on his counter unwrapped or us dangerous 60 something's? WE DID NOT FEEL SAFE this business absolutely has the wrong name and will never see us again!

Would use a 0 star rating but can't. Needed a Uhaul to move and put in an online request and was…read moresent to this location for the uhaul. The guy who owns this place is a complete jerk and was not helpful. Talked to him on the phone asking for assistance to find a specific hitch part and was extremely rude. He also hung up the phone on me which is so unprofessional. Try to avoid using the extremely sub par services of this shop. Really disappointed.

I experienced excellent customer service! On July 28, 2023 the woman agent was extremely helpful,…read moreprofessional& friendly. I was not able to access info on my phone to have printed so she stepped my thru using her own private hotspot wifi & voila' it worked. I was able to get my documents printed with the help of this nice woman. Thank you!

They don't deserve a rating at all. I have never encountered such rudeness and lack of customer…read moreservice. There were 3 employees working, okay 2 were waiting on customers if you can call it that. They stood around looking everywhere but at the line of customers, trying their best to ignore having to wait on anyone. There was no greeting, just a motion to a scan bar that I guess she wanted me to produce. I wasn't even sure she was alive. Absolutely the worst, these employees should find other jobs that don't require interacting with people!

I used the self service printer but sending a fax feels more challenging than any other task. One…read moreof the workers was patient and willing to help me with faxing over my paperwork. It's right off a busy street so just fyi. They had lots of self service printers to do what you need. They were welcoming in greeting me and again one of them workers walked me through the fax process and waiting for confirmation and receipt. Simple and easy

Liz treats my family like an extended part of her family! I send documents for my 96 year old…read moreGrandmother to this location and every time she visits, they are prepared and ready for her! Even if I haven't been able to give them much notice, they have it all printed and ready and make it easier on her! They are generous in many ways! Thanks Liz and team!

If you are looking to ship something, I highly recommend this place. Shipping cost the same…read moreeverywhere but with this place they are friendly, helpful and resourceful.

The older lady at the place with an accent was very rude and short with not only me but with…read moreothers. I tried to explain my situation with my mail to her and she just told me to write my info on a piece of paper. A other costumer told her that she was very short with people and she just made up an excuse about how short staffed they are. I dont care how "short staffed" a place is, no excuse to be rude to customers. Very disrespectful and disappointing. I went in on Monday around 3:30-4pm

Paul was great! I had a small fax to send, but will be using them for more after learning about…read moretheir large variety or products and services. He was very knowledgeable, friendly, and more than willing to help. I plan to take advantage of their mail box setup for my business mail so I can keep my home address private and separate business mail from personal mail.

Incompetents work here!! I used to get good service, for a reasonable price, when I switched…read moreaddresses a few years ago. Now I'm overcharged monthly, and nickel and dimed for every additional action. First I was being charged for blank pages in a scan. Then scans became snapped phone pics...not even lit right, squared up, and printable! It get worse! The company often hires temp people to sort and scan mail...like after holidays, Mondays, or snow days. So who knows who has pics of your personal info on their phone! And then there's the packing. In the notes I asked for 4 pieces of mail to be sent to the same address. No one read the notes and sent me 4 items in 3 mailings...ALL AT $16 A POP! One I was charged a packaging fee for, and it simply had a new shipping label slapped over the old one. Another piece got lost in shipping. Mind you, I choose a trackable shipping method (Usually Fedex Ground) all the time! Neither Anytime Mailbox nor Postal Annex refunded the shipping. FedEx admitted they lost it, but I didn't pay FedEx. The annex erased the assigned tracking number from the action, and customer service sounded like a 5-year old trying to understand what the problem is!! There are a handful of other mail forwarding services in Sioux Falls, and another handful in the rest of the state. DO NOT waste your time with this one...and risk your identity getting stolen!!

Someone lied to us and said that change of address costs $179. I guess he just didn't want to work…read morethat day.