I have had nothing but great experiences with this location. I purchased a po box online paid…read moreupfront for 3 mths and when I arrived Darryl checked me in gave me my keys and talked me thru all the steps. I receive all my Amazon packages here as well. The only issue I have is that it's hours are limited. They do open for 2 hours on Saturday but I think only to receive deliveries. Darryl even brings my packages to my car I just pull up to the door. Great friendly service, what more could you ask for??

Hilarious and dishonest customer service experience. I purchased a P.O. Box at this location based…read moreon its location as it seems to have slow customer traffic vs other locations in Kauai. I needed to complete a form and provide my ID in order to complete my purchase. So I did so electronically and called to see if I could email my completed document to the staff member prior to coming in- the staff member decided to lie to me about not having the ability to do so. Little did he know I was aware that that is possibility as I've done that in the past. Then he started to make up bs about the location being busy and having regular LARGE shipments - making customers wait while they unload to service their customer haha! Clearly he thought I was an idiot who lived under a rock. He then continued with more lies letting me know that my local post office will provide me with a free P.O. Box. PO Box are never free unless you don't have access to a mailbox and one can purchase a PO Box where ever they desire! Sharing my experience in case someone else is provided with this bs. Last but certainly not least he said I needed to provide 2 pieces of mail with my local address and after that- the call was basically became a joke to me! I asked him if I should bring my Amazon pkgs as proof lol. Sounds like a lazy person who doesn't want to work to me! I could not have gotten off the phone and canceled my transaction fast enough!

My issue is the long line and the lack of available packing supplies inside. I wish they had an…read moreautomatic machine like some of the other post offices have. However, I gave this location 4 stars because the staff is so friendly, helpful, and professional. They do their job well and try to save you money by offering the cheapest shipping. They are quick and efficient - hopefully they hire more workers during the peak business hours because the line does take a while.

Never seems to get easier the line is always long since the cut backs. You would think they would…read morehave at least 2 people at the counter during lunch time when most people can get here BUT no they don't. Oh well I should look into on-line payment and then drop off my package during break.

Just an update not posted on website…read more Saturday's hours 830am to 930am PICK UP ONLY Packages, certified mail and registered mail only

Returning item to Macy's. With no Macy's on the island, UPS Store is a godsend. Staff assist with…read morepackaging the item, sometimes at no charge. Service is quick, efficient.

Horrible service. Before sending an email with VERY CLEAR INSTRUCTIONS for printing, I called to…read moremake sure I could print Construction plans at this location. The woman I spoke with said yes and assured me it would get printed but may take 24 hours. I called back 2 days later and it wasn't printed. I sent another email with clear instructions again. Called back two days later and ANOTHER employee answered, had no idea what I was talking about. I had to reply AGAIN with the instructions that were written in the email only for the employee to give me excuses, no apologies, and then HUNG UP WHILE I was talking. HORRIBLE HORRIBLE SERVICE. Go anywhere else if you need help because they will only give you excuses and take NO ACCOUNTABILITY.

Plenty of parking , and easy access in the town among the shopping center…read more Dropped off post cards, everything look d clean.

Super convenient Post office just an easy in and out off the highway!…read more Some of the things I've mailed from here: Business proposal Gift cards Tax returns Post cards Film rolls Souvenir Birthday gifts. Etc... Just what you would expect only on Island time. There are some negative reviews of Hawaiian Post Offices. Cut it out. Different lifestyle lovely people running the shop Aloha

They do PASSPORTS here. Place is clean. Workers are friendly. Right next to the Farmers Market and…read moreFire station.

Easy access at Lihue post office. There's no lot parking but plenty of street parking. Staff…read morefriendly and helpful.

The absolute worst service provider I've ever been to. The employees are lazy, unknowledgeable,and…read moreoften rude. It's takes a lot to get me upset and they've gotten me there a lot of times.

These are the most racist and generally rude workers I have ever seen. They all seem unhappy and…read moremean. They are short tempered been over minor mistakes. I know some of us HAVE to use this po... I just wanted to vent my frustration on how nasty and rude these pilau people were.

Well i have been looking for a post office in Kauai but it seems to close so early on the weekends…read more Finally after brunch on a monday morning, i believe this locations closes early too like 2pm. i had free time to make a stop and mail out the a Hawaii post card to my air force buddy. Welp it didn't make it before xmas, so it took about a month later before i got a confirmation from my buddy that it was received. Overall the location is convenient and code by to the bomb.com brunch place. The parking here is quite small and is quite busy too. Also the interior of this post office is very small and maybe can only fit 5 people max. There is one counter with one person, and it was quite fast when there was 2 people ahead of me. I recommend this place and it does its job with my last minute mails while traveling. Mahalo for reading and have a fabulous day!

10/25/24 Dropping off postcards for friends…read more This little post office is located in Hanalei. For the "older" & wiser crowds lol, remember Puff the Magic Dragon by Peter, Paul, & Mary? The song was inspired by Hanalei. This P.O. Is tiny, as most of the ones I have visited on this island but it serves its purpose well. Staff are friendly & conversational, fairly efficient. The P.O. boxes are showing some wear & tear--what do you expect for this type of humid & salty environment? Parking is about 6 spots including disabled access. I wanted to buy different postcard stamps but the only available ones are the sailboats, they're out of the tropical fish- that would've been perfectly ideal. DaRn. Let's hope the postcards are delivered before to the addressees before we return the mainland. (Ha! Wishful thinking)

There is a common misperception that the Princeville "Mail Center" is the Princeville Post Office…read moreand reviews get switched. The POST OFFICE is directly across from Tiki Aniki. There is a single lady there who runs the place as if there are 10 people there. She is always friendly, goes out of her way to help customers, keeps the busy line moving and is incredibly efficient. She has been helpful in so many ways that I had to giver her a shout out. The Mail Center is a different establishment.

Friendly postal workers - for real! Love how the delivery! USPS is awesome!…read more We also got some great Chinese New Year forever stamps! Recommended!

Did not answer the phone when I called multiple times. Was really frustrating when I had some…read moreunanswered questions.