These guys have been sending my mail to the wrong address for a DECADE. Good luck talking to…read moreanyone. The few times I have managed to talk to a person have been absolutely useless. At this point I am going to stop ordering and buying things. Who needs Things anyway?

Your voice mailbox is full. Trying to contact the Postmaster for package pickup issues at our…read morebusiness location in West Chester PA (previously we were served by the Airport Rd post office). We were told Wayne office would take care of our package pickup daily. You guys have ignored us for the last 3 months. Even after we manually go online to schedule pickup, nobody shows up. We have a small business in West Chester PA and ship nationwide and have never such a massive issue with package pickup until recently, and none of the post offices around here is taking responsibility.

Cute little post office right off the main road, friendly staff, not a lot of parking thoughread more

so disappointed with the service and new staff. the gentleman that used to work the counter was so…read morehelpful and nice. I handed them 100+ Christmas cards 3 weeks ago and no one has received them. when I went in to inquire what happened and what I could do the lady at the counter was sarcastic and rude instead of empathetic and helpful... even my 11 year old daughter picked up on it. I will be filing a claim and siting this formally as well.

This is a great post office. Not busy. Very efficient. Helpful postal workers whom I recognize…read more Convenient street parking off Lancaster.

I have been sitting here for 14 minutes. Not open. All sites say 8am. No phones answered on local…read moreor 800 number.

Went in for my first time passport service. I had everything needed prior to coming in which…read moreensured a smooth process but Barry was extremely helpful, informative, and kind. This location also takes your picture for you! Additionally, the office was fully stocked with shipping materials and cards. Will be utilizing this location for all mailing needs moving forward.

There is still one post office that offers friendly, helpful customer service. If every USPS center…read morehad employees like Valley Forge they could put Amazon out of business. Low cost, fast efficient shipping. Great people!

Rob & the other workeds are so patient & helpful! They go above and beyond. No other post office in…read morethe area offere exceptional service like Paoli does. Never an issue and the most kindest helpful people! Thank you Paoli USPS for always making it a seamless experience!

I see so many complaints about this location and I'm really puzzled as to why. I think most post…read moreoffices are good unless you don't know what you want (ie don't know how you want to ship something, don't have item boxes/wrapped, want to look through every stamp style available for purchase). People that expect them to tape up their packages for free are living in a pipe dream. Most post offices do have supplies but they are available for purchase. (The cost of being unprepared) I went around 2 today and they had about 4 people ahead of me in line. Although there was only one woman working, the line moved quickly. I had prepaid packages so I'm generally in and out. The woman working was pleasant as well. It's not a huge post office but it does it's job.

Pretty brand-new post office in a busy shopping center off the freeway. Depending on the time of…read moreday you arrive, you can find no line or a very short one. Go for early in the morning.

Firstly, it's a bit hard to find in the sea of other businesses in the complex. On the plus side…read morethe clerk was helpful in finding me a better shipping rate probably once they saw the look of shock that I had over the rate of mailing something small.

The Bryn Mawr post office is an interesting place for the following reasons:…read more 1. The double and triple parking people will do to avoid parking at a meter; 2. The lack of air conditioning in the summer time (brutal for customers but the poor staff...); 3. The lineups. Wow. This place is NEVER not packed like sardines. There is usually 1 or 2 employees servicing someone and mind you it takes time to print out labels and all that postal jazz. However, people are busy and give attitude to the staff. There are some really lovely people who work here and really know their stuff like Sue! I would hope there would be more patience but alas; 4. As stated in #3, the lineups are long and chaotic due mostly to there not being good signs about where to line up for the post services and for the passport services. So what happens is a gathering of humans looking annoyed and confused; 5. Please note: they accept pre-paid packages dropoffs at the front counter near the windows of the staff. Yes, you can just skip the line to drop off your packages if you used a site like Stamps.com to get a label. No need for people to make a fuss about it since no one is cutting anyone in line.

I am new in town and had to get fingerprinted in order to transfer my professional license from a…read moredifferent state. "Larry" was the only person at the counter. He tried numerous times to get the machine to accept my prints but no luck. He told me that I would have to have them taken manually at another location. Even though a line was forming behind me, Larry kept his cool. He was kind, polite and helpful. I only give four stars because the equipment didn't work. But the office was clean and I felt positive vibes. THANK YOU LARRY!

Only one person behind the counter at 1:30. I waited in line for 1/2 hr. Claims other person was on…read morelunch break. Seriously need both employees working at lunchtime as it's the busiest. Either eat before or after lunchtime. Will go to another post office. 13 people waiting in line

Arrived with out a line . Received quick friendly service . Left shortly with a receiptread more

The staff has always been helpful. However, recognize that this is a small branch so you may have…read moreto wait if you visit just before closing. If you visit any other time you will receive terrific service.

Five - Star customer service today from Dave. I had a framed project to ship and was worried about…read morepacking it to arrive safely in NY without broken glass. Dave examined it and assured me they had just the right box and packing supplies for it. (He even gave me his tape dispenser in case my little scotch tape didn't hold the gift wrap over the bulky item). I took my project to a side table and gift-wrapped it, and then handed it over to Dave. It is on its way to NY, wrapped with care. I'm afraid I caused quite a delay to other customers, but amazingly no one grumbled, and Dave was unfailingly polite to everyone. I will definitely use this store again. Thanks Dave!

The WORST service ever at any fed ex. The employees are incredibly rude. Never have seen such…read moreabsolute gross service from any store before. Do not use this store!!