The address for this post office does not match the reviews. It says Wedderburn, OR, which is a…read morecoastal town in Southern Oregon... not a mountain town near Mt. Hood. Whoever created the page should fix that.

You would think living in a small mountain community, with one stop light in town, you'd have one…read morepost office, but you'd be wrong. There are 4 post offices in this area. I have been to all of them and this is the lowest rated one based on postal attitude. I drive past this one and go up another 4 miles to the Rhododendron post office for anything I need. Tim the Post Master is absolutely the best guy for helping you out. Welches, they can be a tad snarky at times. The best part of living up here is rarely will you see a line in the post office, but being in a central location this one is the busiest.

What a picturesque Post Office! It looks like a cabin, just perfect for this gorgeous area on Mt…read more hood, surrounded by a forest, views of the mountain and beautiful nature. Service is so friendly, that small town friendly of yesteryear. Stopped here on my way down the mountain to drop off a package and buy some stamps. Didn't even realize there was a post office at this rest stop!

Things are getting better. Improved customer service and management actually listens and tries to…read moreresolve any problems

This post office has one great employee, but unfortunately the post master here is simply a bully…read moreand the rest of the employees I have dealt with just follow her lead. After purchasing some new vehicles for mail delivery suddenly my mailbox, that has been in the same place for decades, must be moved or as they say turned 90 degrees or my mail will be returned to sender. This post master is aggressive rude and demeaning and seems to be on a power trip. My mailbox can't be simply rotated, I pulled it off the base and it can't be just turned without purchasing a new base or drill or both. The fact that I don't have the spare cash to do this just because their carrier can no longer make the turn to my box seems to make zero difference to them. Their entire attitude has been they don't care it's not their problem and too bad. I have never experienced such abysmal customer service and to receive it from a business funded by my tax dollars is sickening.

Personalized service with fewer hoops to jump through…read moreOrdered specialty stamps direct with postmaster Very accessible staff

Very friendly postal lady working at the counter. I was just passing through to mail a package. I…read morewasn't all that organized and she was very patient and her customer service with not just me with everyone was exceptional. Thank you!

Best PO in town.... the Hispanic lady is great at her job. Competent customer service. Very helpful…read morein finding shipments lost between USPS/Amazon/DHL, etc. Doesn't open until 10 though, and lobby is closed on Sat.

This post office thrives off of in-and-out service. There is scarce 10 minute parking out front of…read morethe building. Space is limited inside near the service desk. I received excellent customer service when I went in to mail a small package. It made the errand a breeze. I parked blocks away and just walked; I need to lose some weight anyway. If you have your act together, ready to send or receive your package(s), parking and maybe a line of people at the desk is the worse one might anticipate at this post office. There are benches outside on the sidewalks, if you need a breather.

I called this branch to inquire about receiving mail General Delivery. The guy that answered the…read morephone was very helpful. I asked about places to eat in town etc and he was very accommodating and polite. Once I arrived to get my mail he wasn't there but this super cute gal full of energy and positive vibe was. I've honestly never seen another postal employee like her. They get 5 stars - they really are awesome here in this small town.

This was a cool stop on our tour. I happened to have a postcard that I was able to mail from this…read morelocation. i also bought some cool stamps. The reason for the 4 stars is because I was 100% expecting the postcard to be stamped with "Bridal Veil", but it in fact was not. It was stamped with "Portland, OR". That was so disappointing. Otherwise the employee there was super nice (forgot his name)

I don't know whom to blame for my letters being returned. 12 of 14 letters returned. 12 X $0.60 +…read moreTime and fuel = frustration. I was really looking forward to mailing from the Bridal Veil Falls Post Office often and getting their unique postmarks. Not anymore. This is my problem. The last week of August, I wrote 14 letters to friends and family. 12 of them were returned. The yellow tag said, Unable to forward. Return to sender. This is where I call B.S. 1. All valid addresses. I mailed myself an empty envelope for the postmark. It was one of the 12 returned. 2. None of the envelopes were over an ounce. Remember that I mailed myself an Empty Envelope. I asked my local post office about this and got some stupid answers from Lilly who talked with the Post Master at my Fairview location. She literally didn't know what the problem was and tried to tell me because they are busy it happens. NOT ACCEPTABLE Lilly. She tried to tell me that some of the addresses were invalid and actually looked the top one up. I said, uh Lilly. That address your looking up is my niece whom I've mailed several letters to, so ya, its a valid address and then I picked up my envelope i mailed myself and said, what about this one? This is my address. See how it matches my Return Address? Lilly's response, I see that. Me, so is this not a valid address? Lilly, uh. Then she tried to say maybe they were over the 1 ounce limit. Me, what about this envelope that is empty? Lilly, let me see that, holds it up to the light and sees it's empty. Me, smiling. That's when I got the Lame Story About How They Didn't Make A Mistake. Oh ya. I've got 12 things that said the post office failed me. Lessons learned. The worst part is there is no one to complain to. There is no recourse. So all you brides to be that desperately want that Bridal Veil Falls Post Office Postmark. Beware. I was out less than 10 bucks. What if I had mailed a 100 wedding invitations from this location?