It's okay. There's (currently) only an automated self-service shipping station, so if you need help…read moreshipping something or need a more complicated service, you're better off going to another post office (I'd recommend the one on Congress St). However, if you're just mailing a letter with postage, it's very convenient, with multiple drive up mailboxes out front.

Excellent customer service and knowledgeable. The service was efficient and correct. I love postage…read morestamps.

Very efficient and friendly service. Not really much to say about a post office. It's clean?read more

Not far from the cruise port. We were able to walk to this post office and drop in a postcard. I…read morewrote my friends daughter (6y/o) a postcard. We are pen pals and she loves when she receives things in the mail. So fun! This post office is efficient and the employee was funny and friendly! I actually enjoyed coming here!

Terrible it was snowing out so they didn't deliver my package which is fine but they didn't deliver…read morethe next day or the next day and instead I had to pick it up at the post office inexcusable I guess the old saying about rain snow sleet or hail no longer applies

Nothing has changed with this branch in Gorham, Maine in 3+ years. They botched my attempt to…read moreforward mail back in 2020, they botched my hold mail in July of 2023, they routinely state via email and text that my Amazon deliveries were delivered and they were not. Certainly there can be issues on occasion. This branch has virtually zero customer service. You cannot reach them by phone to work through issues. When you go in to talk them about issues, they use the same excuse. "we are short handed". There is no ability to escalate issues. When I try to escalate a problem, via email or chat on the USPS website, there has been an error message indicating they cannot process the message at this time. How can incompetence be allowed to continue for so long.

Amazing service and guidance. The best UPS/delivery store I've ever used. Patrick and his team are…read moretop notch.

These mfs literally gave my package to someone else. How is that even possible to be this…read moreincompetent ?? One lady told me it was at one UPS location and it wasn't even there. They are liars and ferocially stupid

Honestly, I wouldn't even give them one star. I usually don't have any issues. I bought a beautiful…read morevanity for my daughter for Christmas. I know the mailing company's are hectic this time of year...with that being said, the person who just delivered the beautiful vanity (that I paid a good amount for) put the card board box in a puddle, in the mud, in the pouring rain. Knocked on the door and took off. They didnt wait for me to open the door. Thank god I was home and I got it inside before everything was ruined. The very least, you could have put it on my steps, I understand it was a very heavy package, but come on. Very disappointed. I know they aren't paid to help, but I would have gave the guy a tip if he would have waited for me to answer the door and helped me get the package in the door. They would have gotten a generous tip. Sticking with Amazon and ups from now on!​ Service was 0 out of 10.

I stayed home for 4 days straight from 8am until 8 pm waiting for a two day delivery. It's now the…read more9th day and I still do not have the time sensitive document. Tracking said the package was in Memphis, Tennessee for days. Each day they said the package would be delivered by 8 PM at the latest. However, the truck was back at the terminal by 6 PM with my letter on board each day. Fedex customer support said I could not pick up the letter in person until they had attempted 3 deliveries. We will never use Fedex again. And, by the way, they said they will not automatically refund our money for this TERRIBLE service.