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    US Post Office

    5.0 (3 reviews)
    Closed 8:30 am - 5:00 pm

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    18 days ago

    Very efficient and friendly service. Not really much to say about a post office. It's clean?

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    3 years ago

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    9 years ago

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    Ask the Community - US Post Office

    US Post Office

    US Post Office

    (9 reviews)

    Old Port

    It's time I showed my local post office a little love here on Yelp! I'm admittedly a bit a USPS…read morefangirl (my godfather was a carrier, so I consider it in the family, so to speak), and the rates we pay for postage are far lower than in many other countries, with pretty reliable service all around. I've been coming to the Portland branch at 400 Congress Street since I moved here last year, and it's not an exaggeration to say that it's always an uplifting experience. All the staff are super knowledgeable and helpful (even the slightly grumpy guy), and when I was in a transient status for my first few months here they were especially great at helping me finesse multiple mail forwarding/PO box/re-forwarding stages (which can get all kinds of complicated). Sure, there are lines sometimes; even when I've had to wait here, they move things along at a good clip (and don't forget that USPS isn't funded or staffed up as much as it could be, which isn't the fault of the employees). It's the little interactions that make daily life better, and coming into this branch is one of them.

    This was the most wretched post office experience I've ever had…read more Ten people were just waiting in line, which is no fault of the clerks usually. However, one clerk came out to help the other, then suddenly said she was not available to help. This resulted in 25 minutes of waiting in line to buy stamps. 25. No exaggeration. The one clerk, Lindy, was great and running the show on her own while several other employees popped their heads out, saw the growing line, and disappeared again. While standing and waiting, six people joined the line, waited, and left after seeing how poor the service was. This seems like a place where service is not valued. Except Lindy. You go, Lindy.

    The UPS Store

    The UPS Store

    (27 reviews)

    West Bayside

    This UPS is in a highly trafficked area of Portland and parking is DIFFICULT. Hopefully you'll be…read moreable to score a free 15 minute spot on Marginal Way (though, I've been known to use the Trader Joe's lot and dash across the street in desperate times). It's a smaller UPS compared to many others, so it can get congested with customers quickly; like just three or four people and it feels claustrophobic. The store is usually very clean. And when there's no one else in line, you can get in and out very quickly. It's easy to drop off prepaid boxes (though there's not a lot of counter space; one big box and you'll have to start stacking), it's easy to have them scan/process QR codes for Amazon returns, it's easy to email the store for prints (and they're super patient helping with that). The biggest issue is their staffing. Sometimes there's only one person working (it's infrequent that there's anyone within sight when I first enter the store; sometimes the person in the back will shout-out a greeting though)!. Picture this - because it happens often here -: three customers (one who needs thirty prints in color, one who doesn't really have their box taped or even the address they were sending their cookies to, one who needs to just drop off a return) all walk in at the same time vs one employee. Let's be patient and appreciative out there, folks. Open 7:30am to 6pm Monday through Friday; open at 10am to 4pm on Saturdays. Closed on Sundays.

    Went in for printing and notary services. These guys were great and went above and beyond to help…read more Would highly recommend them!

    US Post Office - postoffices - Updated June 2026

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