I live in Lebanon, NH and today (February 24, 2023) have tried 4 times to reach a post office staff…read moremember by phone to inquire into a recent change of address for my elderly mother. The experience is as follows - a brief outgoing message describing service area, window hours, advice on tracking packages, etc., reporting vandalism, passport services. Remain on the line and someone will be with you shortly, then your call will be transferred to the operator, then the phone rings again for quite a while until a busy signal ensues. No one EVER answers.

They lied about not being able to deliver a package; they literally have a key to the lobby of my…read morebuilding where all of the mailboxes are. I have been trying to call them now to find out what happened and how to get my package, and they won't answer the phone. I've literally let it ring until I get disconnected two minutes later. I've called multiple times and they just won't pick up. I'm astounded by this level of poor customer service.

Plan to show up 15-20 minutes before "closing" or you will be turned away. I understand not coming…read morein at 4:29, but showing up 10 mins before closing with 2 people in line and you're "closed".

I appreciate service with a smile but to chit chat excessively when there are 5 ppl waiting is just…read morenot ok. Also moving at a snails pace with no sense of urgency.

A disaster. I mailed a package and sent with delivery confirmation. The delivery person claimed…read morethat the package was left with " an agent, front desk or mail room" It's a single family home and they never tried to get a signature. The package was left under the mailbox in the rain and was vandalized. Someone smashed the side of the box and removed a pair of gold earrings leaving the soggy crinkled smashed box behind. I tried 8 times yesterday to call the post office. The phone rings for number of minutes and then disconnects. I am going to try today again. usps will hopefully cover $100 of their insurance but I am out $200.

I had an awful experience here. Near closing time, my girlfriend and I were in the store when a…read moreworker instructed me to use an alternative door to pick up tape. The moment I returned, another employee--who hadn't moved from her desk the entire time we were there--suddenly jumped up, yelling "What are you doing?" three times, in an aggressive and confrontational tone. It was clear she assumed I was committing a crime--stealing mail, of all things. Only after realizing she had just racially profiled me did she attempt a weak, half-hearted apology. The situation could have been resolved with a simple, professional "Hey, why did you use that door?" instead of immediate hostility and accusations. This kind of blatant profiling is unacceptable, and the employees here clearly need conflict resolution training--or at the very least, basic respect for customers. If you value being treated with dignity, skip this place and take your business to FedEx instead.

Huge thank you to John the manager - we were on the way to an airbnb for our daughter's wedding in…read moreMontreal, but needed to do some last minute printing. Had brought my laptop & Staples- purchased HP printer, but didn't want to rely on the WiFi at our lodging John kindly helped me find the right cable to connect the printer to the laptop & it worked perfectly. Thank you SO MUCH, John - don't know what I would have done without your expertise!!

I bought a Amazon package to be shipped back the store clerk said that for Amazon packages you need…read moreto have them taped up before bringing them in. She then proceeded to tape up the package and said I would be charged for the tape which was $3.00 little bit excessive for a package. Then proceeded to tell me that I would have to go to have my label printed off before they could ship it. That they were not able to do it and I would have to go to staples to have it done. So just letting you know just go to staples and bypass this place.

Mail delivery is most always wrong. Mail put in wrong mail…read moreboxes constantly. Same Mail repeated in wrong mail box. Packages handed out to the Wrong Postal Customer constantly. First Class Diliverable Mail returned to sender. Complaining is useless.

To whom it may concern I want to complain about the sales…read morecircular being delivered a week.late in my area. We, my wife and I like to review these circulars before we go shopping for items that we need need for any particular week. Lately, we do not receive these circulars until a week after the circulars should have been delivered. Also these carriers seem to be under a lot of pressure to get the mail delivered on time ( by 5:00 o'clock ) sometimes I don't see anything untill 6:00 o'clock,. If your short on help why don't you hire someone part time to help out. Anyways I'm just saying what's on my mind,. I don't mean to add more pressure to you or the carrier's.