What a great experience.. having just moved to Willows needed to return an item. My GPS said it was…read morethe closest PO (wrong) But I am so glad i drove that 7 miles. I was greeted by the friendliest nicest woman when I went in. Yes there is a PO in Willows but i think I will just take a drive out there and mail some packages this next week.

Absolutely amazing service! The ladies there are sweet, proactive, and fast!…read more I waited in line for no more than 5-7 minutes and within that time they processed and helped two customers with passports. We drove from Sacramento because everything in the area was fully booked for at least one month out. They are the nicest post office clerks I have ever met. My son has autism and doesn't do well with pictures. Well, let me tell you! They were interactive and patient when taking his passport picture! It went amazing! We were in and out within 15 minutes. Oh, and they had a cute little table with color pages. So thoughtful! 10 out of 10 service! Thank you! So worth the drive! I highly recommend them!

This was my second visit at this post office and I was soooo disappointed to go in this time…read morebecause the woman Mellissa was rude as hellll!!!! I was just trying to help my friend get her passport. She was disrespectful and made me feel dumb like I didn't know what I came in there for as if I didn't just drive 45 minutes to come get my passport. Her tone of voice was not inviting and had a bunch of attitude and she needs to be talked too about her customer service and how to control her tone and talk to people kindly and respectfully. I don't appreciate feeling be little or dumb and if I needed help I would have asked.

This is a wonderful small town Postoffice located in the tiny town of Maxwell, California…read moreexceptional customer service. Hours are from 8:00 till 4:30 closed for lunch from 1 to 2, current stamp prices for a first class letter is $.49.

Quality service, good people, great extra fun merchandise for quick gift giving purposes.read more

It is sad to think that a business as supposedly reputable and long-standing as UPS would be…read morerepresented locally by a store like this. I have and continue to always appreciate the employees. The employees are the only reason I am giving 2 stars. But, sadly the condition of the store and the owners values and poor overall attitude leave a lot to be desired. Sadly, it is now one of the very last places I choose to go if I need to ship anything. They closed one store, which left many in that area without a local store and the one on Skyway is not convenient for everyone. But, I will always go there before this store because at least they seem to care about their store, and their customers. Keep it up Skyway. And, take a note Mangrove.

I am writing to formally report ongoing and unacceptable customer service at the FedEx location in…read moreChico. During my most recent visit, multiple employees were standing around talking among themselves while several customers were clearly struggling to use the self-service machines. When customers asked for help, staff were dismissive, reluctant, and appeared annoyed at being interrupted. Assistance, when given, felt forced and minimal. Some customers were left confused and unsupported despite employees being readily available. This is not an isolated incident. I have observed this same behavior on multiple occasions at this location. The consistent lack of professionalism, urgency, and basic customer care reflects poorly on FedEx and suggests a management issue that needs immediate attention. Customers should not feel ignored or burdensome when seeking help, especially in a service-based business. I strongly urge FedEx to address employee accountability and retraining at this location. This experience was disappointing and unacceptable. Sincerely, Anna

Every time I come into this store I have problems with the machines. I was making packets for my…read moreclass 15 pages each double sided. I did one packet double sided and went to do a second packet. I never changed the settings and the machine made the packet one sided and charging me the same as the first packet. I asked the assistant manager for a refund. He said no. I went up to the counter and asked for the manager. The assistant manager said there was no manager on the weekend. I said I still wanted the refund because I did not change the settings. He said he would give it to me but said I had to leave the store because I was lying about the machine. I left. There is always problems with this store and the staff are rude.

This girl is not getting packages out even though I got a update that its delivered. She also…read morefuked up my mail. This has to stop

i often don't get my mail the day informed delivery says it came. like, all the time.read more

they do not deliver packages in a timely manner even with consideration to covid. i have a package…read morethat is over a week late. the employee that is supposed to drop off the mail is lethargic.