The place is packed. Employees busy talking to each other. All I needed to do is drop off package…read moreand get a receipt. So did most in line. But for the 5 th time your scanner in lobby was down and unable to print. NEED PAPER??? NEED FIXING????. Moved here five years ago and this is the most unmanned slowest postal office I have ever been to. My mail people who deliver mail are awesome. But for the size of Lafayette this is ridiculous. Faster service more people stepping up to help at about any other post office. 4 counters with only one person manning. This makes the second time in a week. A lady did come out and help she saw where machine could not print.went to other and scanned. Then got it to print lady standing behind me said good maybe this time it will work, it never works here. I did not stay to see......check your machines, when there is a line have people come from back to help. Lafayette deserves a top notched postal service. If other postal services don't have long waits and better qualified people to help man the desks. Lafayette should as well."'

The counter clerks are all very friendly and helpful. The lobby is open 24/7 and you can buy…read morepostage for letters and packages at a self-serve machine, and almost all the time it's working.

Always very helpful staff here. Even if there is a line it moves pretty quickly. Plenty of parking…read moreand there is a good supply of shipping materials if you need it.

The hours for the passport place SUCK especially if your child is school age or you have a job…read more.. But the post office part is pretty nice. Usually a line but they seem to have several people working so that's nice. The guy I had today was overly helpful and id rather have that than a jerk.

While I've occasionally had some mail delivery issues, most of the time I have been able to call…read morethis post office directly to get assistance, and they're friendly more often than not. I used to have new carriers all the time but have some fairly regular ones now. They even deliver packages on Sunday on occasion. One perk for sure of a small town post office such as this one is that there usually isn't a line. Even when there is, it often moves semi quickly. I have also been able to just drop large outgoing packages which already have postage on them printed online to an empty counter to the left instead of waiting in line. However, even in that case, if you're able to give them a couple minutes, they will gladly give you a receipt for your drop-off if you wait for one of the open counters. It's always clean in here. They have greeting cards, gift cards, padded envelopes, and mailing supplies available for sale. The always ask what type of stamps you prefer if you are purchasing books or sheets. While the counter area closes at 5 during the week, and I believe noon on Saturdays, the lobby is open 24/7 so that you can drop letters and smaller parcels in the indoor slots anytime or check your PO BOX if you happen to have one. My one real complaint is that the blue box outside around the corner of the building hasn't been reliable for me thus far. Everything I have dropped in that box either never made it to its destination or took a month. I just take everything inside now to be on the safe side. Tina is the best. It's always a pleasure when she's working the front counter or happens to be the one answering the phone. She's made pickup of my missed deliveries, etc. easy for me by having my mail waiting for me in a bundle at the front. This is definitely one of the better post offices I have ever used.

Every time I go there to mail out my packages I always get the best customer service from the…read moreclerks. They're amazing.!!! They are always very helpful.! I highly recommend.

just moved to this area and still yet to get my mail. went in post office several times to sort out…read moreand they really do not know what they are doing there. was no resolution other than pass the buxk.

Oh my! Well let's see....We have a different mail carrier almost every day. I get my mail, my…read moreneighbors' mail, people's mail on other streets. My neighbors get my mail. Has anyone seen my driver's license that was supposed to come in the mail nearly a year ago? Oh, I got someone else's bankruptcy papers (I'm sure they appreciate that). My neighbor dropped off my husband's work mail the other day (private business by the way). Go ahead tell me to call them, complain!! What a joke. I tried this. The condescending woman I spoke to acted as if it were my fault because I didn't report the problem often enough. When nothing changes people give up. Then she acted as if it weren't happening. Yet I was able to prove it on the phone. So I asked her why we have so many mail carriers. She tells me that our route (right in the middle of town) is an auxiliary route (this means that they alternate carriers constantly). So in that case none of them ever learn this route. We have lost so much mail over the years and acquired so much mail that wasn't ours. It isn't unusual for neighbors to deliver each other's mail here. So customer service from here sucks!

Not good l. Just listening to your robot it's pretty evident what is wrong withe the U S Post…read moreoffice. No service when calling CP post Office, mail consistently being delivered to wrong houses like the employee doesn't know how to read numerals or addresses. This is pretty serious here in CP.

They never answer the phone then if you reach someone never call back as promised. Is this customer…read moreservice?

I really like our local Post Office. The people who work there are always very helpful and cheery…read more I do a fair amount of shipping and they help me find the best deal on shipping, and help with figuring out the forms when something has to go overseas. When I think about what a a good deal it is compared with UPS and Fedex, there is just no comparison. The Priority is an excellent deal and their tracking and e-mail notification really help me easily let the customer know where the package is. Yay Brookston Post Office! Save your local Post Office! Send a package or a letter!

PEOPLE BEWARE! Fed Ex and the USPS accept no responsibility if they deliver your package to the…read morewrong address. I have had this happen twice now and it is like dealing with dolts. It is their policy to "assume" that you, the consumer, have received the package and they refuse to look into it any further. I have had no problem with UPS and suggest you use them to ship & receive packages whenever possible. UPS has GREAT customer service! I, also, suggest that any time you do not receive a package FedEx and USPS say they delivered, that you file a formal complaint with each entity, call the store from which you purchased your item(s) and suggest the store use UPS instead. Then file a formal charge with your Police Department--even if the officers have a dismissive tone. Thievery is thievery...even if a package is incompetently mis-delivered.