"Run away. Radio silent sales rep Craig"…read more Craig sold me a system and promised he'd be there every step of the way through installation, inspection et c. Had entire text messages and calls. He sold me on a BPS system (Bright Panel Solar) and it's been a disaster. Craig Spjute has completely stopped communicating - he's refusing my phone calls, text messages and emails. I've tried the phone number on the Vantage website and it's no longer in use. These are snake oil salesmen who go door-to-door, lock you into an agreement and drop you. My issue was with the installation drilling and quality of the installers. The installers were drilling into the beams under the eaves of my roofline and missed the beams on 6 different drilling attempts and then slathered the missed beams in silicone to cover their tracks. Nothing is working correctly and I'm beginning the billing period next month. Craig made all sorts of promises - to be the first point of support, to be the first contact for issues and would ensure that everything (scheduling, inspections and performance of the system) , if the system didn't pass inspection he'd comp us for the monthly billing until it Does, and he's absolutely abandoned me. I have all of this in writing. I've tried calling him and emailing and texting for weeks. I'm afraid I might have to pursue the BBB or litigation efforts. No one wants to think about a leaky attic above the beds... just a disaster of a person and company.

I thoroughly researched and ultimately met with three solar installers based in RI. Sol Power was…read moremy top choice mainly due to the upfront work they completed to design a system that met my needs. This included explaining the various programs in RI, time on the roof where the panels would be installed and surveying the property to give me an idea of what trees would eventually need to come down. They designed and installed a 13.2 kW array consisting of 33 400 W panels, 2 SolarEdge inverters, 2 LG 13kW batteries, upgraded service to a 200 Amp SPAN smart panel, critter guard and new wiring for a Heat Pump and ceiling heater/fan. They also decommissioned and removed an existing thermal panel for hot water and managed the applications for grants, net metering and connected solutions. The installation work went well, and the system was operational (producing energy) in September 2022. The real test of a company is their ability to service the installed system. This is where the Sol Power team really shines and has proven to be outstanding! Over the last two years, they have been exceptional in their ability to keep the system up and running. Whether it be a software update or mechanical issue, they have always been quick to respond to correct any issues. Finally, they have a cooperative ownership model which instills a sense of pride in their work that shows through and in my estimation has yielded a very cohesive and highly effective team. Their level of expertise and their professionalism has been outstanding and they have proven to be a real partner. So much so that I have engaged with them on a second project for an array on a garage. I highly recommend them.

These folks are wonderfully responsive and they get a thumbs up from me for sure. They are…read morecompetent and their prices are fair.

Excellent Experience !…read more The Bay State Solar team executed the entire process professionally and efficiently from start to finish. The required paper work was filed in a timely fashion and installation completed on the date promised. The process was explained and any question quickly and accurately answered. The install crew took the time to review the equipment locations, functions and left the work area as they found it. Once the system was operational they scheduled a meeting to review the operation and online monitoring process. The solar selection and installation process can be a stressful one. Finding a great company like Bay State Solar makes the experience enjoyable

presentation and met with us four or five times and we have a very good experience from the…read morebeginning, their price was competitive to other companies out there and on the personal level he was wonderful. We were concerned with the color of the clips and they came and painted them to match the panels. something they did not have to do but did anyways to please us. This is the kind of customer service and personal touch that you get working with Bay State Solar. the communication between us and them was exceptional through out the whole project. And last but not least we would highly recommend Bay State Solar for your Solar panel experience.

Austin, Russell, Randy, Oscar and Tanner did an outstanding job. You can hardly notice the panels…read more Cannot wait to start making money!

Dan and Ally as well as the installers were professional and respectful 100% of the way…read more I was hesitant to go solar and after meeting with Dan and my millions questions that he answered at all hours when they were running through my head ;it was a go! Looking forward to flipping that switch!

I have been in the trades my entire life, and the last half in customer service. While I tried my…read morebest to make my customers has happy as possible, I learned that working with Jeff and his crew at Mass Renewables made me look like I needed to go back to school. The knowledge, the professionalism, the timely fashion by which they kept their promise for completion leaves me speechless. They told me they could and they did, no questions asked. When it came to answers about my system, there is never a hesitation, always an answer, one I can understand, and feel I continually work with the best. Talk to any solar company then talk to them. You will say,why didn't I talk to them first! My thanks to Jeff, Mike, and the entire Mass Renewables staff and crew

I absolutely loved working with Mass Renewables! The clean and professional work done was above and…read morebeyond my expectations. Their consultative and pragmatic approach to fitting my into the best possible deployment has allowed me to capture the most sun and get the best bang for my buck. I had site visits and quotes from 5 vendors and found Mass Renewables to be the most competitive right off the bat. No pricing games or leasing gimmicks to try and get me to pay more than I should be. Also, the most thorough site plan out of all of them as well. Mike was absolutely amazing, and my sales rep Dianne had the best approach to the whole process out of all the other ones that I worked with. Hire these guys! You will not be disappointed. -Armen

Did a review on Google for the installation on gutters, now we just had them for cleaning snow off…read moreroof and ice dams, came within a few hours, reasonable price and worked very hard and cleaned up after finishing, also very pleasant, would highly recommend this company for anyone looking. Leo is a hardworking man, I thank Anna for getting him here quickly.

Quick response to request for on-site job scope and estimate. Provided options and came to an…read moreagreed repair solution quickly. Provided detailed estimate and scope of work in a reasonable time. Effected repair in the time frame stated. Took initiative to correct problems that were not on the original scope at no extra charge. The whole process was conducted with mutual respect and professionalism. I love these guys!