So I use to go to the other location in El Cajon. I really…read moregot tired of the bad customer service. I came to the location at 6686 El Cajon Blvd store number 302 and hector and avaro were so kind and approachable ! I come here every 2 weeks and in between the 2 weeks to cash my commissions check so customer service for me is a huge deal. Avaro and hector are amazing ..customer service was amazing and they were so helpful and I felt welcomed! This is my new branch to come to and I will be sending my coworkers to this branch as week!! Thank you avaro and hector for your awesome customer service!!! Your the greatest!!!! 2/20/2018 Tuesday 6pm is the time I came!!

A deceiving staff. I spoke with two separate individuals, the last one was the GM (Alina) of the…read morestore, to my inquiry about the required docs. for a loan, both repeatedly indicated the only requirements was the driver's license and a check, that was all. Once at the location, they ask me to fill a form, reluctantly I did, they asked to contact my bank to confirm my ID, after which they asked for additional information such a credit report, which never came in ALL the conversations. When I demanded an explanation why asking for documents in bits and pieces, the answer I received from the manager is that if they were to ask form from the beginning people may not show up. After a long drive an hour long arguing I terminated the request and the return of the application and documentation submitted, which they refused to do. As they say: Consumer Beware of this business.

Disrespectful customer service!! Idiots don't know the months of the year, even when told the…read morebirthday 3x. Made an account, took out a loan, repaid it on time 3x. Went to take out a 4th and got idiots who disrespect my husband and I when we asked for the manager and guy who helped us before who apparently can't speak or help even when he's literally standing and pacing in the background. When we asked for a manager, we were told to shut up, threatened with closing the account that was incorrectly made, and got eye rolls and sarcasm. Fuck this place! Fuck the manager!! Don't waste your time here!!

The lady seems biased , unprofessional when it comes to Some customers of a certain race,and a bit…read morepushy do this do that . Rushing and ordering customers around. I didn't get the loan that's besides the point,. these need to be addressed and improved when applying customer services. She seed to want to keep paper work to say See I'm doing my job.thats the only thing that seemed to matter to her. I would not return or recommend any one to do business with her maybe another Branch.During these times people fall to realize if these services weren't necessary they wouldn't have a job, and I am going through what others are also experiencing trying to survive. Urgently in need and had all good intentions of repaying. But God bless her anyway. I just want to enlighten her not cause undue harm or circumstances. I get it her responsibility to her employer

Very amazing customer service. Will work with you no matter what. They will go the extra mile.read more

Chiquita was incredible super friendly and easy to work with! Definitely would recommend!!read more

Linda's customer service is awesome. She greeted me with a smile, and with a positive attitude,…read morehelped me with my questions and concerns. Linda's knowledge, and her overall demeanor, provided an outstanding guest experience.... and for that reason I recommend Money tree to anyone who needs professional, quick, and personal help with check cashing and loans. Thanks again, Linda!

I've had a Chase bank account in good standing for over a decade, but in summer of 2024 Chase…read morestarted putting 14 day holds on every paycheck I deposited, despite the payroll checks having already cleared my work's bank account. I refuse to let big banks hold my paychecks hostage while they charge me overdraft fees, so I went back to the tried and true method of MoneyTree check cashing. While there is a very minimal flat rate fee per check, it's beyond worth it in my opinion. I never spend more than 3 minutes in line, they're able to immediately deposit money into my Chase bank account, and give me cash for whatever I don't want deposited. More specifically, at this location, I've primarily interacted with Miriam, who is AMAZING. She's personable, polite, understanding, and fast as F***! Like, yeah she's my favorite, but I don't have to do anything special to end up at her window, she's just so fast and efficient that she rips through that line so fast it would make Rick James proud. Oscar has been equally amazing. He's also fast, efficient, understanding, and goes above and beyond with the customer service he provides. I've been using MoneyTree for months now and it's actually mind blowing how happy I am with the service. No hidden fees or charges, everything up front, cut and dry. 10/10 would recommend.

Need some groceries ,…read more Charlie was very helpful and was very polite and got me in and out .

Was in a bit of a bind and needed some help. I can't stress…read morewhat a great experience it was at Advance America. Charlie was so helpful. He explained the process and helped me every step of the way. I highly recommend Advance America! Ask for Charlie

False advertising of Notary Services - online, in store, and on website. Save yourself a trip!read more

The staff it always awesome. They do get busy but who isn't these days. Do go there much but when I…read moredo I feel like they know me, which is nice.

This place is fucking garbage. I went to send a money gram out of state and was asked for all my…read moreinfo and on top of that my social security number just to send money. Never in my life I had to give my social security number to send or receive money. Mind you this was the manager handling all of this. So I went elsewhere and they didn't even ask for my social security number to send money. DO NOT DO ANY BUSINESS with this place. Manager said social security is required (what a liar)

Business does not exist. The strip mall where the address is located is nearly empty, and there…read moreis no business at the address listed on google. Calling sent me to an automated menu.

From the owner: 1F Cash Advance was created with the intention to allow consumers to get the money they need and…read morehelp them overcome financial emergencies that arise and threaten their financial well-being.

I have been using this place for over 3 and a half years, and not usually under the best…read morecircumstances. One doesn't use a payday loan service if they're financially sound at the time. I have always had a positive experience more or less, and they have always been kind and considerate whenever I was in there. What follows is my latest experience here, and most certainly my last. I arrived with 10 mins until closing, with all of the documents that they told me I needed when I spoke to them about 2 hours prior to getting there. As soon as I walked in, I was told that i was probably gonna have to come back tomorrow, because she had to leave at 6, even though their policy has always been that as long as you were there before closing, they would help you. I was even told that earlier in the day when I called. Then she said that I needed all of my documents, because I wasn't holding any in my hands. I told her that I had them all ready to email to them, which I had always done before. She then said that the email hadn't been working, so she probably wouldn't get them anyways, and I was going to have to come back tomorrow. I emailed her everything and she acknowledged that she got them, but I still had to fill out the application again, because I hadn't been there in so long. So i filled out the application, and again, said that she had to leave. I explained that I wouldn't have driven down there, and be willing to pay the $55 fee to borrow $250 for 3 days, if I didn't really need it. So, she looked at the computer and her final denial came in the form of telling me that my account was overdrawn, and they couldnt help me, and blamed it on the "system". For one, they never denied me thier services because my account was overdrawn. 2, I had no idea that my account was overdrawn, and when I went outside to check my account balance, it WASNT overdrawn, and it dawned on me that there was no way she could have had access to my account anyways, she just said that as a last stitched effort to get me to leave. I was pretty upset and said some things that were out of character, and for that IM SORRY, but Im even more sorry that I came to this location, and will never go there again because of one lazy employee. No one likes having to humble themselves into going to these places, and to be treated like that only makes a person feel lower than they already do. There is no doubt in my mind that she would not have acted that way if her boss was there, but she'll probably have a completely different story if she's even questions about this review at all, and its doub tful that any management will even respond to myreview. But I wholeheartedly urge people to avoid place that employs people who are so rude and lazy.

STAY AWAY GO ELSEWHERE!!! Times got hard and I had to borrow a loan. I was referred by a loved one…read moreto this place and it has been the worst decision I have ever made! The 1st time I borrowed I was told it would automatically be deducted from my bank account. 2 days passed and nothing. I call and them and they say "it is courtesy to get the okay from our customers first before we go ahead and charge the bank". Fine. 2nd time I only get 1 week to pay the loan, and unfortunately I am unable to make the payment, and I was unable to answer my phone because I am at work. I decide I will go in person the next day to extend my loan to the next pay period and I am okay if I am a charged a fee since this was my fault and I am unable to pay when I said I would. I call them and the "manager" says it has been posted to my bank since I did not answer the phone and they called me twice. Based on my first encounter and how I was told that it was "courtesy to call our customers first to get the okay before we charge", I assumed everything was going to be fine. Unfortunately I was at work and could not answer the phone, their website says they close at 6, I called before 6 and there was no answer or way to leave a voicemail. I understand this is my fault, my responsibility, however, I am paying a $50 fee for borrowing $250 so it's not really a favor, I am paying for this loan and your services. The way the "manager" spoke to me after I told him I would put a hold on the payment with my bank was so condescending. One, he spoke to me like I was a child, and 2, he made it seem like it was more of a "favor" and how they "don't charge fees" and how they aren't like "money tree who charges at 1pm" (they don't by the way they charge by 5pm if you don't call and if you call, you get a free 2 week extension) it just overall sucked! It was my fault for borrowing from such a low end place and I hate that I was ever in the position to have to borrow from such a cheap "checks cashed" loan place. I 100% recommend Money Tree over this and I mean it when I say stay away, trust me you will regret it. The so called "manager" threatened with my credit, and continued to say that this was all my fault, and did not offer a way to settle this misunderstanding which begins with the first time I borrowed when he said it was courtesy to get "the okay from our customers before we charge". I was acting based on what I was told the first time, I am not a child, be consistent with what you say and advertise. I hate that I am leaving a bad impression on the person who recommended me, and I hate more that I am leaving a bad impression at this place as well because I do have a career, I pay my bills, times fell hard and I had to borrow from this place and I regret it so much! Definitely going with money tree next time!

Quick service, very friendly staff, our experience was very pleasant…read more John and Marti were great!

Coming into fast auto I knew I needed money at the time but i didn't know how to get there. Leslie…read moreThompson assisted me through the whole process in finding exactly what I needed and getting me the money I needed and she was very patient and friendly throughout the whole thing! Great customer service and the process wasn't difficult at all! Thank you for all your help!