I visited the DMV today to obtain a REAL ID for my daughter. After waiting for approximately an…read morehour, I needed to use the restroom. Upon entering, I noticed there were no toilet seat covers available. I improvised by placing toilet paper on the seat before using the restroom. Afterward, I went to wash my hands and was surprised to find that there was no soap and no paper towels available. Concerned about the sanitation issue, I went to Window 4 at approximately 1:10 PM and politely asked who I should contact regarding the missing soap and paper towels. The employee appeared annoyed and responded that there was nothing they could do because an outside vendor was responsible for replacing those supplies. I explained that I needed to wash my hands and asked what public health officials would think about a restroom without soap or paper towels. The employee then stated, in an aggressive tone, that I was welcome to contact them. I was caught off guard and disappointed by both the lack of restroom supplies and the response I received. I then requested to speak with a manager. When I explained the situation to the employee at the front entrance, she appeared to laugh and gave the impression that this was a recurring issue that was rarely addressed. After speaking with the manager, she promptly visited the restroom and provided a portable hand soap dispenser and paper towels. My primary concern is the number of people who may have used the restroom and been unable to properly wash their hands due to the lack of soap and paper towels. This creates a significant public health concern and increases the risk of cross-contamination. It is unfortunate that such a basic sanitation issue existed in a public facility serving so many people.

I think it's common knowledge at this point that no one wants to be at the DMV. The idea that I…read morehave to go once every 10 years (give or take) plagues me. I knew what to expect, but didn't think it would be quite so bad. The parking lot was packed! Why is it so small?? I had to park across the street in a dirt field and cross two roads where the cars had little visibility. I love that you can check in on your phone! Thank goodness for that, I was able to walk right in and find a spot to sit... wait no, let me rephrase that. I was able to walk right in and stand in line hoping for a spot to sit. Yes, there was a small line of people waiting for a seat. The timing wasn't bad but I did have an appointment. The employees look so miserable! They can't hear you through the partition so you have to repeat yourself 5 times, they're not clear or direct and are not happy when they have to explain something to you. The stand apart Covid signs are still posted but I was practically shoulder to shoulder the whole time I was there. I don't think the DMV will ever change, but it would be nice if they did. Miserable employees make everyone around them miserable as well.

Amy was the person that I worked with in getting an off-road vehicle registered in my name. Amy…read morewas polite and professional throughout the process and got all the paperwork completed in a timely manner. Great job Amy.

We have been using this company for years. With a busy schedule it makes sense to hand over this…read moretasks as this company can do the job.

Just move in to apple valley, and to transfer the service to the address has been a hassle, it's so…read moredifficult to talk to live person. And when you finally get someone to talk to,they don't know what are they doing, i have no power for almost 24 hours my food in the fridge is going bad but they don't care any of that They say someone was coming to check the meter but been waiting and waiting and no body has come yet.. very upset customer

Look, SCE you have continually shut our power off 4 times in one week in a half. 8.5 hrs, 5.5, 4,…read morewe just received a notice this morning you are shutting us off again tomorrow from 8-4 . What the H is going on. We have had enough in Juniper Hills Ca . The weather is extremely hot here. 100 degrees. Get you S---. Together and give your residents a much shorter outage time so we don't lose our food. It keeps spoiling. Inconsiderate A holes you better come up with a better plan.

I don't even know how this place stays open... every time I show up to do business their internet…read moreis down! They tell you to show up in the morning because it works better... sounds like bs, never heard of internet working better in the morning it almost sounds like an excuse to not have to do anything in their last hour of business! Time to find a new location!!!

I was a customer here until 1 of there employees tried to overcharge me on a debit card, when I…read morecalled her out on it she said it was company policy. 1 week later an executive at the top Mr. Laboyer tries to offer me a free transaction bc of his employee and her mishandling of policy info and not knowing her job. I still say they are robbing people at this place and trying to cover it up. This is uncalled for to offer a free transaction when your employee breaks the law. Consumers if you are reading this review please check your fees people are in dire need of money so they are taking yours.

The place made several mistakes on my taxes, I am now dealing with the IRS trying to correct this…read moreand get my refund. I was clear and direct and they used my last years taxes to process the currents and still several issues. They even sent it to a different bank/person. They claim they can no longer change what has been done. Also, they chare 125 extra for direct deposit which goes to their pocket, they don't tell you this. They only told me because they wanted to make me feel like they were also suffering as they were out that amount plus the 120 they had charged me upfront when they processed my taxes they had to "discount" for the mistakes they made.

They never answer the phone when you need their support. This makes any process stressful.read more

Arlene is the best I go there for all of mine registration needs quick turnaround very friendlyread more

Excellent service to get my auto registered in same day!…read more Highly Recommend Arleen's Vehicle Registration service!