Typical Pittsburgh basement. Had some water damage in the basement after heavy storm. I called…read morearound and Jerry was very responsive and professional. A few of the other places wanted me to write a check quickly. It never felt like that with Jerry and his team. They arrived at the scheduled time, listened, and provided a reasonable estimate. I chose them because of that positive experience. They did the work, no surprises and provided some opinions about insurance coverage and working with my policy. Overall, a quality experience at a reasonable value. That is everything I want in a service.

From the owner: RestoPros of Pittsburgh is locally owned and operated, backed by the support of a Corporate team…read more Our goal is to help families and businesses (residential and commercial) recover from disastrous situations. Our certified team is ready to help. We specialize in the remediation of water, fire, smoke, and, mold damage, including storm aftermath. A fast response can minimize damage. You will get an immediate response from us day or night, 24/7/365. We proudly serve our community. Contact us today to request your free inspection.

I am pleased. After a nasty rain deluge, I wasn't alone…read moreneeding help with flooding issues. Mine was minor in comparison but still needed dealt with. The finished population of my basement flooded for the first time and carpet was drenched. Good news, there wasn't standing water others had. My first contact was with Kelsey. She was great, helping me navigate my options and starting prices. Once I figured out I just wanted carpet removed and disposed of in order to deal with whatever was the origin of the foundation failure, she arranged for John to contact me to come out today. John contacted me with an ETA andhad his sons Johnny and Jake come out first. They made short order of the process and worked efficiently with John coming shortly thereafter. All three were professional, as was Kelsey. My cost was as stated. Only minor change was a request for a check if I could instead of a charge card that I had made sure to confirm with Kelsey that they accepted. John requested a check if i had one because it was after business hours. Fortunately, i had both a check and funds in my bank. Bottom line -- my wet carpet is gone and I can concentrate on the next issue of determing why water came in and what to do about it.

I had an incredible experience with Claude Odom of Rainbow Restoration. On the coldest night this…read morepast winter, my house pipes froze and flooded two floors of our house. Water poured into our kitchen and living area and waterfalls from the upper level below destroyed the lower floor. I called three restoration companies and all but Rainbow Restoration said they might be able to get to my house later that day or maybe the next day. Claude Odom called me right back and his crew was at my house within an hour. Their equipment was in our house for ten days dealing with the water and water damage. Every step of the way he communicated with me and I gave him complete access to my house while my husband and I stayed in a hotel. I sensed he was trustworthy. He was. At every step of the way, he was professional, conscientious, reliable, and nice. I highly recommend Claude Odom and Rainbow Restoration!

From the owner: Since 1981, Rainbow Restoration of North Versailles has been at the forefront of residential and…read morecommercial restoration services. Whether you need water damage restoration, fire damage restoration, or mold remediation, our team of professionals is on-hand and ready to serve you 24-hours a day, seven days a week. Our team of dedicated professionals is trained and fully certified by the International Institute of Inspection, Cleaning, and Restoration Certification (IICRC). We are a proud franchise member of Neighborly Brands, and stand behind the Neighborly Done Right Promise: If the job is not done right, we'll make it right. Call us today for all your restoration needs!

Casey did an amazing and efficient job at fixing an old, dripping shower. He arrived early, which…read morewas fine on my part, and provided a knowledgeable diagnosis of the issue. He was quick to find a replacement part and quick to resolve the issue.

I have a newly built home and there was a smell coming from the basement bathroom that I could not…read morefigure out. I finally gave up and requested a plumber to come out and look at it. Holten came out and I explained what was going on with the basement bathroom. We walked around talking about different way to figure out what was causing the smell and he "I'm going to just walk around and check things out" within 1 minute he yelled out "found it". Under the sink in the bathroom and vent check valve was missing. The contractor plumber never installed it when the house was built 2 years ago. He said he could fix it right now and gave a very reasonable price. I said go ahead and within 30 minutes he had fixed a problem I had been dealing with for the last two years. He was very knowledgeable and even found a pipe that was not glued when he was installing the valve and fixed that as well I would highly recommend this business for their expertise and value for what they do. I added them in my phone as the first business to call for my plumbing needs.

These guys went above and beyond for me and my property. Pittsburgh could use more companies that…read morecare as much as the restoration team. They not only came with solutions but they lead with quality people.

I hired this company for attic mold remediation and related repairs. The written agreement clearly…read morestated that half the payment was due upfront (which I paid), and the remainder was due upon completion. There was no clause or discussion requiring additional payment before the project was finished. The company completed only part of the work and then left the rest--specifically insulation and drywall--unfinished. This left my attic without insulation during the coldest part of winter. When I followed up to have the work completed, my calls went unanswered, despite being told they would return. One day, I came home from an appointment to find the workers packing up after completing only the mold remediation portion. They had the owner on speakerphone. At that point, the owner demanded additional payment before proceeding with the remaining work. This had never been discussed and was not reflected anywhere in the written agreement. I calmly pointed that out. The owner then proceeded to yell at me for an extended period of time over terms that simply did not exist in our contract. The interaction was aggressive, unprofessional, and completely out of line. During that conversation, I even tried to de-escalate and discussed possibly separating the remaining work due to his behavior. However, I made it clear that my preference was for the job to be completed properly and with care, as originally agreed. That never happened. After that interaction, the company stopped responding altogether. I ultimately had to hire someone else to finish the job. To be fair, the employees I interacted with in person were kind and professional. However, they also did not respond to my follow-up attempts, which I can only assume was direction from the owner. If you are considering this company, make sure every detail is explicitly documented and be aware that the project may not be completed as agreed. Additionally, the owner's conduct alone should give serious pause before entering into a contract.