Elevator malfunctions, stuck in elevators. The company needs…read moreto STOP harrassing the 'non-direct withdrawal' paying customers with barrages of Emails, several per week, 1 to 2 weeks before payment is due. Scary turnover rate with store employees. Its almost impossible to get a 'live' office worker to answer the phone. Voice messages are never returned. Rental fees increase too often, and at overly high rates. One office worker per day is a big part of problems there.

I made an in-person reservation on 11/25/25 for a first-floor unit and was instructed by Manager to…read morereturn on 12/5/25 to complete payment and move in. When I arrived as scheduled, I was informed by the associate working that my reserved unit had been given to an online reservation to another customer. I was told this happened because I was "not committed to my reservation ," which I found unprofessional and needless to say disrespectful . I was then offered a unit on a different floor, which did not meet my needs. Unfortunately, my time was wasted due to poor communication and lack of follow-through. With so many storage options available, I chose to take my business elsewhere. I would not recommend this facility.

They moved my 4 br home contents to storage for us. Great job. Highly recommend. Solid group here…read more Professional. Punctual. Respectful. Couldn't ask for more. Call them!

The Begins team moved our antiques, pottery, art, musical instruments, furniture and clothing from…read moreAthens to Bradenton Florida. Not a scratch on anything. The loading crew was VERY careful and considerate. The unloading crew the same. Cheerful and careful about everything. Recommend highly.

Everyone here is pretty friendly. The units are clean but the property could use some landscaping…read more The prices are average for the area. They do run specials on occasion, so be sure to ask. I like their hours whicg makes the units very accessible.

From my first phone call looking for a storage space, up until my last load of "stuff", Andrew and…read moreSamantha were extremely helpful, informative, and in my opinion, the perfect example of customer service!!! They answered all my questions, provided very reasonable pricing, and excellent guidance. Anything I needed to move my "stuff" they provided. The availability of the facility was perfect for me and the my space met my very demanding needs.

Made a "reservation" for a trailer at 9am for a 5pm pickup. Uhaul sent by text a "confirmation". I…read moreleft work early to drive across town. When I get there "phillip" says oh, we rented that to someone else. You were supposed to be here at 9. NO phillip. I spoke with you (which he denied) and said very clearly that I would be there at 5 and would return the next day before 5. Then he said oh by the way, your truck is not rated for this tow. I used the same truck and trailer not long before... So I am now wildly inconvenienced. And displeased.

Let me save you the hassle--please think twice before doing business with this company. My…read moreexperience was extremely disappointing. The staff was rude, the customer service was poor, and the overall professionalism was lacking. It honestly felt like profit mattered more than treating customers with respect. I would not recommend them based o