spoke to a nice lady on the phone made an appointment for the following afternoon. they never…read moreshowed up or even called. quite frustrating, considering I chose them based on yelp reviews, moving to other companies for help with my termite issues.

Wonderful service! They go above and beyond. Mauricio and Tyler were so understanding, helpful and…read moreeffective. Appreciate so much and highly recommend this service!

If one of your criteria is selecting a vendor with great customer service, this is the place for…read moreyou. I spoke with John and asked if he serviced my area (south pasadena) and what I had found in my townhome. (1 bug) After our conversation I sent him a picture and he walked me through on what it was and what to do. Now mind you I'm not even his customer yet but he went above and beyond in helping me. Thats what I consider great customer service. I know if and when I need this service, he will be the one I'll be calling.

I wasn't sure if I needed service for kitchen fleas so I sent Liberty a message. John called back…read moreand was generous with his time in taking me through a list of steps I needed to take, as well as how to prevent the issue. Super helpful. Thanks John! Five stars.

He honestly told me that the pest problem was not what I had thought it was (making me much…read morehappier).

sal has been amazing taking care of the pest under my house and in my house the nicest person…read morecaring and checking up on me daily. I can't thank him enough. He's amazing. He does an excellent service and I would've recommend him to so much.

When I am looked in the eye, greeted professionally, with a sold hand shake - things are off to a…read moregreat start! Wayne obviously knows his business, has a no bs demeanor, and went out of his way to ensure I knew what he was telling me was accurate (ie bring down the rat traps the last company left - with carcasses, from my attic). He took pictures of the hole the rodents were using and he sealed the hole! His fees are reasonable and if I hadn't just signed up with another quarterly pest control company literally 2 days ago, he'd have that business from me too! Turns out he did a termite job across the street just a couple months ago - and that neighbor went out of his way to catch-up with Wayne. He's a standup guy that does what he says he's going to do and takes pride in what he does. I've already recommended him to a friend in St Pete who suspects critters are squatting in her attic.

I had an emergency situation where rat droppings were found in a house I was about to sell. I…read morecalled Wayne from Quackenbush Quality Pest Service and told him of my problem. He came out the same day and did a thorough inspection of my house, inside, outside and up in the attic. He found the problem, which didn't turn out to be as bad as I had thought, and took care of everything. I especially appreciated that Wayne did not try to take advantage of my situation. He was professional, courteous and someone I would absolutely use again.

The Hughes Exterminators Company in New Port Richey, FL is EXCEPTIONAL!! Good people from the…read moreheart. Focused on customer service. This is the best customer experience I have had in any area in the past 10 years. Hughes is a perfect model for a perfect company. Importantly, there business 'face' through the people manning their phones is absolutely TOP NOTCH. First time in a long time that customer care actually CARED!

I have been a customer of Crenshaw Termite & Pest Control for at least 10 years. At all times the…read morecustomer service is efficient & friendly. Randy always shows up right on time & is always very pleasant. If I have any bug issues, they are immediately there to help me resolve any issues. It is my pleasure to highly recommend Crenshaw Pest Control & Randy Eaton as an excellent employee.

We contacted Tampa Bay Pest Pros and they were very responsive to our needs. Brian explained the…read moreservice and was able to send someone out within 48 hours. Their prices are comparable to other businesses that arent as responsive. Everyone was courteous and on time which is always helpful. We've setup a quarterly service.

Brian and his crew were fast, professional, and reasonably priced. Brian took the time to explain…read morethe best course of treatment to me and outline where my prior provider had fallen short. It was less than 24 hours from when we first spoke to when the job was completed. It's nice to see that some companies still know how to treat customers... thanks so much Brian!

I called about 9 am this am becuase one of my rental homes had a bug issue. Kathy was able to…read morepromptly help me and get me an appt for 2pm SAME DAY!!!!. She was very nice and friendly to deal with. I will highly reccomend this company to anyone. After they left the home Kathy called me right away to tell me in details!!! Thank you for good service. You dont find service like this anymore!!

From the owner: Pasco Termite & Pest Control Inc Provides Pest Control, Termite Control, Termite Inspection, Rodent…read moreControl And Lawn Pest Control To The New Port Richey, FL Area.

Don't ask for credit card information before you even step a foot on site. Makes it seem like a…read morescam. Don't ask for credit card information before you even step a foot on site. Makes it seem like a scam.

1. I asked to show up during the time when my help will be there, because I was bed ridden and…read morecouldn't open the door myself. They showed up three hours after my help left. 2. Then they reschedule it twice last minutes, wasting my money because my help has to stay and wait for them to show up. My help was paid hourly. 3. Finally they serviced the house, but a week later the ants were and still are in my house. 4. I cancelled the services. 5. They send me the bill for the services, they didn't provide, blaming me for not being home. In the reminder letter they indicated one time, but they never showed up in that time frame. I have all the emails. 6. They are still coming, although I cancelled the services in November. 7. I spoke with the admin, and that witch yelled at me. Again. I have all the emails, which I'll be forwarding to BBB.

There's so many pest companies in Tampa Bay that choosing a good one was difficult. I ultimately…read moredecided on Tampa Bay Pest because they do the underground termite prevention which lasts 7 years instead of setting the bait traps that need to be serviced more often. Every time I spoke with Kurt or Dave, they were courteous and were prompt in returning my calls. When I had an indoor bug problem, Andre came later that week and sprayed the inside of my house at no extra charge. Overall we are very happy with them!

Andrew is the technician that does our quarterly service. He was just here yesterday and went above…read moreand beyond. This time of year, spiders love making webs around the pool screen. Andrew went around and cleaned around the screen and got rid of them. I appreciate this extra effort!

Updating this review due to the damage they caused to my personal property. I have spoke. To Jeff,…read morethe office manager several times who claims he has asked the owner to resolve this problem but after 3 months the owner still hasn't contacted me now has Jeff called me back. I would not recommend them anymore due to vandalism and terrible customer service. I am attaching picture of a worker who helped himself to the gas blower in my garage and then flooded out the engine and simply put it back. I also caught them on video breaking a wooden bench rocker. Instead of doing the right thing, the professional thing by telling me they broke it they just left it in a pile with no mention. Just trash people and trash company. Update to comments about bogus trip charges there weren't conveyed to me at the the time or service. Haha. Laughable. You can't add a bunch of charges to a bill after you go to a house, break my personal belongings and then get called out publicly with receipts. Hope any of you prospective customers take note on the unprofessionalism of this company. Another lie by the company. No one told me anything about these surprise charges before the service was rendered. This is the first time I'm hearing this as Jeff never told me about these during any of our multiple conversations on the phone. I'm adding screenshots of all the emails I have sent to their office asking to be compensated for the personal items they broke and never told me about. Let's see if Brantley P. offers to show any proof of what they claim.

I started a Yelp project to get prices for having my 750 sq ft condo sprayed for pests. Yelp sent…read moremy project details to 4 reputable pest control companies. Brantley Termite & Pest Control is the ONLY company that answered my question! Of the others, one wanted a phone interview before a home inspection, one wanted a home inspection with free estimates, and one did not respond at all. All I wanted was to do some comparison shopping without investing a lot of my time on interviews and inspections! Spraying depends on the square footage of the condo. I don't understand why I couldn't get quotes. Brantley answered my question without insisting on interviews and home consultations. At this point, I don't care if their price is competitive or not, because Brantley is not trying to waste my valuable time.