I have been a customer with T-mobile for over 15 years. They have fairly cheap plans. Customer…read moreservice has been wonderful but cellphone service has been spotty. In certain buildings and certain locations, there won't be any or very weak service. During thunderstorms or bad weather, service can be very slow. I have compared them with AT&T and AT&T certainly have stronger signal but more expensive. I guess you pay for what you get. Overall, I am happy with T-mobile and has not needed to switch.

I would not ever do business with T Mobile. They are either totally incompetent or corrupt. I went…read moreinto the local store to change from AT&T to them. I told them I lived in an area where service was difficult. They told me I would be able to get service. SO, we changed out the sim card and I filled out their paperwork. With the condition I would be back in the store the next day if their service would not work at my house. I went home and had no service. I went back to the same store and spoke to the say employee and they reinstalled my AT&T sim card and canceled the agreement due to them not being able to provide me service at my home. Almost a year later I find that they have turned in a bill for collections for non payment and it was on my credit record. I never received a bill from them, a call, a text, a email, nothing. I went back to the same store and was told they could do nothing for me about the erroneous billing and collections. I was told to call an 800 number, I did and was told the matter could not be found in their system and someone would have to call me back I waited a week and no call, I called them back and got the same run around. They will call me back it's been another two weeks. At this point I'm going to file a $10000 civil lawsuit for fraudulent charges, extortion from a collection agency , and for damages to my credit report. They don't seem to have any concern about correcting their mistake. If they can't or won't handle such a simple task as correcting a mistake, I would not recommend doing business with them.