Not helpful at all.. get the runaround I need to call customer service customer service doesn't…read moreneed to talk to my T-Mobile store and it's never ending. Customer service was very rude and not helpful at all.. I switch back to Verizon

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

They have screwed up my business account and all I have been doing is paying more and more and more…read morethan what they promised. The bill was supposed to go down. I am on now eighth month and they still have not fixed the problem. Once you walk out the door and have the deal done you're like invisible. I have wasted so much time in the store trying to resolve this issue. I have been promised credits that have never came in. I was promised that they could save me on my monthly bill. I should keep going back to resolve this issue. They should be working on it even if I'm not there. Very disappointed in Verizon. It has really gone downhill. been a customer for a long time, but definitely looking to switch if this doesn't get resolved.

Do not buy warranty insurance on your phone! It's not worth it. I bought it on my new phone two…read moreyears ago. i was not able to hear anyone if I received a call or made one unless I put my phone on speaker. Went into the store and they tried a couple of things but it didn't fix the problem. I was told that I would need to take it to Rochester Minnesota or Ames to have it looked at or repaired. If I didn't want to do that I had to pay $50 to deny that to have them send me a different phone. Unfortunately I had to choose that option. it took me over a week and two different phones to get one that worked. The one that I got works but the battery goes down fast. When I look it says battery health is weak. What a racket! Be warned!!!

He fixed my friends phone for free when she explained she wouldn't have money to get it fixed for 2…read moreweeks. And it looks like brand new and works very well!!!!!!

Good quality work but terrible customer service doesn't respond to messages I messaged them before…read morethe week started and haven't heard anything all week

Thank you so much for the outstanding support, Haley Frascht! Your recommendations for a router has…read moremade our connection to the internet during our travels so much better! Honesty and support is so lacking these days but not here with Haley. She even gave use some cool Pride swag! Highly recommend!

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Tina was amazing. i walked in to have my phone port cleaned, was expecting a long wait, and was…read morepleasantly surprised to be welcomed in to the store by Tina, the manager. She told me that there was one person ahead of me and that she would get to me asap. When it was my turn, Tina could tell that I was not comfortable standing and offered me her chair. Her kindness touched me. Other customers were coming in. Tina acknowledged each person with a kind word and managed to get to each and everyone, by multitasking and making sure that each customer was satisfied. Tina fixed my phone in moments and I ended up adding batteries and light bulbs to my order. The prices were fantastic and Tina was the best!

I have used Batteries Plus in California prior to moving to Mason City Iowa. I have used Batteries…read morePlus in Mason City on several occasions over the last year for phone repairs and battery product purchases. The folks there have never let me down. My sons iPhone repairs seemed impossible due to major damage but each time they were successfully fixed, saving me the price (several times) of a new phone. Kind, honest, courteous, and professional service. Tim, the manager, appears to run a great store. Satisfied customer, Robert Miller