The reliability of the internet service is not worth any incentives offered. Had the service for…read moreonly a few months but experienced many outages both day and night that lasted anywhere from hours to a full day. Took weeks to bury the line in the backyard. Unburied cables down connecting roads remain in several nearby neighborhoods to this day. The perceived discount is offset by the amount of time and effort spent reaching out to support and customer service for outage issues and negligible billing credits if they are even reachable. Save yourself the trouble and use a different ISP. The juice isn't worth the squeeze. For the more tech savvy crowd: Port flapping issues for the highest speed available. Several outages caused by inexperienced service technicians chopping 48 strand bundles of fiber in various areas. Static IP I paid for was reallocated without any notification. I'm not sure the equipment provided can keep up with the advertised speeds. Probably an ok service if you don't mind being without internet intermittently. Awful if you rely on it for remote work or business. Best if used for leverage with your current ISP to receive a discount on your current service without switching. Would not recommend.

service requested - i've had home internet service at the house where i'm staying for the entire…read moremonth of april, the first few days of may, and some time before that. quality - the service is of an excellent quality. i've experienced little to no buffering in the aforementioned service period, including with use of phone internet in the radius of the back and front lawns at the house. the devices i've used with the internet service include a google chromebook laptop and figgers communication cell phone, both of which operate with similar speed on the home internet wi-fi. value - the cost is really affordable, considering the quality of service.

I would give zero stars if I could. This company and their customer service do nothing but lie and…read moremisinform you. All these hidden one time charges and "I can walk you through the pdf" and rudely "as I just explained the pdf has this" no Kevin I'm not the incompetent one! I know how to read and listen! Everything is an add on for their mistakes. There used to be a loyalty department that cared and would do the right thing. Being a loyal customer for years no longer matters but they will tell you every lie about other companies like Spectrum, Verizon and Charter to stay with their service. The few positive reviews I'm seeing are probably employees being paid to do them. Do yourself a favor and look the other way! And when you get the surveys on your representative make sure you do them because that affects their raise and bonus and they don't deserve

scheduling our Starlink install was seamless using Bigfoot PC Services. I received communication…read moreright away. They scheduled the technician to come out to our house on the day and time we requested. the technician was completely professional and was extremely knowledgable. Other than the satalight and the mounting hardware, the technician had everything else he needed. I would suggest to someone having Starlink installed to find out which type of mounting bracket you will need. Even that was super easy because the Bigfoot rep talked me through it. I felt the cost of the install was good and there were no hidden costs. I would definitely use these guys again to have something like this done. Their technician was amazing! Cleaned up and took all of the boxes away. If you are Looking for quality work Bigfoot PC is the place to go. Can't say enough good about this experience.

Bad service.they outsourced techs, never answer calls. Over charge for iservices…read more Dojt go here go directly to starlink. Worked with him, bad PM.will not pay and abuses freelance worker

My company handles IT and Phone equipment technologies for our clients and in every instance we…read morehave to work alongside and communicate with the local dial tone and bandwidth providers. Logix and its local staff are by far the easiest bandwidth and dial tone service provider we work with; we always get a live support representative or local rep to coordinate and work alongside. One instance that comes time mind is a client of ours who was so frustrated with current services with a large local provider they cancelled services without having a backup plan. We reached out to Logix and they did a special Install for this client in under 7 days to ensure there was service when the other provider disconnected. Logix did not do this because it was an opportunity, the staff fought to get this in place because a local business would have been crippled without it.

From the owner: Business Class Internet - Cloud - Voice - Data Solutions…read more LOGIX is an integrated communications company that focuses on making telecom simple, easy and convenient for small and medium-sized businesses. Our reputation for providing a customer-focused alternative makes LOGIX an ideal partner for businesses looking for flexibility and simplicity in the way they use voice and data services. SERVING: Austin, Dallas, Houston, Fort Worth, San Antonio, Oklahoma City, and Tulsa

Extremely helpful--I called about my personal computer, had tried everything to get rid of a nasty…read morevirus. They explained they really more service larger computer networks and businesses, etc.--but asked me to describe my troubles, and suggested a couple of more free anti malware sites and tactics I could try before brining it in. And it worked! They really did go out of their way to help me, and saved me quite a bit of time and who knows how much expense.

Jared did a great job quik and friendly. Starlink is WOW. Verizon was a piece of S**t.read more

Leo at Graves Satellite is a true professional. Very helpful and knowledgeable! He took over 30…read moreminutes out of his day to consult with me and what would normally have been a for fee service, he said it's on the house. I will need to come back to have some service done, and Leo will definitely be getting my business.