Sales person at the Beaver Dam Store was not even trained properly, lied about billing dates , put…read morea lock on my phone for 2days. UNABLE TO USE. Wanted and asked if I could keep my old number. Yea that was 3 days to get that fiasco straightened out, another 3 days no calls in or out. This all going on during the Thanksgiving week. We'll most people are Closed for Business. Tried to set up auto pay a couple of days after purchase took over a week since Holiday. Then sales person said wait until first bill then we can set it up. Low and behold they set it up for the 17 of every month. Contacted billing and set it up for 20 or 21. They sent me not 1 but 3 Identical letters stating 20 or 21st of every month you will be billed. They decided to bill me on the 17th which caused an overdraft fee. WONDER COMMUNICATION. THANKS US CELLULAR. EXCUSE ME THE LACK OF.

This is the worst us cellular to go to. If you want to be lied to and have them do fraudulent…read morethings on your account that they never explain to you the go here. Otherwise run. They also always have a 1-2 hour wait always.

Met Alan at his booth at the fair in 2015. I had him install DirecTV for me. Everything was done in…read morea timely and professional manner. The one repair I needed, I called on Friday and a repair person was here on Monday. They found the bad connector and I was back up and running. The latest call was for the re-locating of my dish after a new roof was put on. A suggestion was made to maybe put it on a pole instead of the roof. I took there suggestion. Called the day my roof was completed and someone came 2 days later. I highly recommend Sights and Sound Solutions

Sight and Sound Solutions were recommending to me when I was looking to switch cable services and…read morein particular, DirecTV. I contacted them and it was the best decision that I could have made. Not only did they meet my satisfaction, they exceeded it! From purchase to installation, everything was done with professionalism. I highly recommend if your looking to purchase DirecTV, to give them a call. I'm sure glad I did!

Came here on a Sunday afternoon. Extremely poor service here, and I give a lot of leeway for retail…read morehaving previously worked it myself. Walked into the store and none of the staff acknowledged I was there. There was an employee on the phone, but he didn't say anything to me. I stood there for 15 minutes waiting, and another couple came in, and he said he would help them. We made eye contact before the couple came in, so it's not like he didn't know I was there. I just wanted to see if I could swap out my iPhone for a new one, but apparently they didn't want my business. There were four employees working and no one even spoke to me. Also no one wears masks here and I got daggers for wearing a mask inside. I ended up leaving after no one bothered to help me. Left without interacting with one employee lol. Don't come here.

Went to upgrade our phones after looking on line. On-line it said we would get $1000 trade in value…read moreon our iPhone X's. When we got to the store we were told that was only for new customers and that we would only get $300 for them. That meant our phone bill would go up approx $66 per month for 2 new phones. That is unless we updated our plan which means they would charge us an extra $5 per month per line and then give us a $400 trade in for the old phones. Seriously?!?! This is how Verizon treats customers that have been loyal to them for 8 years! Won't ever go back to Verizon. The most expensive plans and they show no loyalty to their loyal customers. Went to US Cellular. Got our phones free and our phone bill will be less than it was with Verizon!

Been a customer for years this is the worst service I've ever had just upgraded now they're telling…read moreme their equipment has an issue so I need to upgrade again. Every time I upgrade it cost me 10 more dollars this is junkie equipment and they're just trying to find a way to charge me more

Our bill went up this month $22, yet they discontinued the Brewer games! The buck stops here! Quit…read morebeing so greedy. Put the promised channels back on or better yet DON'T! We will be switching to Direct TV!!!! If everyone does this, maybe DISH NETWORK will feel the pinch!!! Don't believe DISH!!! Switch to Spectrum or Direct tv!!!

I can't speak to the Watertown location. However, engaged with shop in Fort Atkinson to evaluate…read moreand sanitize (2) business laptop PC's prior to donating them to a shelter in FL for homeless female veterans. They replaced CMOS battery in a laptop competently. However, they quoted $150 each to "sanitize" the laptop computers. This is crazy as both computers had valid Windows 10 COA and license keys affixed to their respective laptop case(s). Second, all they did was reformat the hard drive and re-install Windows 10 one the first laptop which does NOT 'sanitize' the equipment preventing recovery of personally identifiable information. Unfortunately, I didn't learn their definition of 'sanitize" until after receiving one laptop back and finding their efforts lacking. Customer Service was lackluster and they barely seemed to acknowledge my presence until it was time for payment.

I bought a computer from this company a few years ago. The computer has had a few problems, and…read morethe techs were professional and seemed knowledgeable. I purchased a virus protection program that renews annually, with an annual cost of around $45. The payment policy of this business is improper, at least in my experience. I spend half of my time working in Florida. I rarely pay with checks, nor do I ever have to given alternative payment methods online. When in Florida this time, I received a bill for the renewal of this service. I informed the store manager that I would not be able to send a check until I return in mid-November and have access to my checkbook. I also offered to pay by credit card, but the company charges a fee for using their portal and otherwise paying online. I never agreed to this fee and I will NEVER pay a company extra money to simply pay my bill. When I explained this, the owner of the company cut off my virus protection for non-payment, even though I was ready and willing to pay upon my return to Wisconsin. Now, my data and all of my confidential client files are exposed and vulnerable. This is a huge emergency, as I am an attorney. I will have to hire someone to go to my home and install a virus protection plan to avoid compromising this data. Even though I warned the owner that he would be responsible for any damage to my data, he continued with condescending, unthoughtful e-mail communications and refused to even consider waiving his inappropriate fee. This may be an unfair trade practice, which I will explore with the appropriate authorities.

I have been very pleased with my internet service from Upnet Wi. I live in a rural area in Dane…read morecounty. I wasn't able to get much of any reliable internet until I found out about Upnet Wi. It's able to provide all my internet needs. I haven't had any issues with speed. My internet was not connecting on a Saturday recently. I contacted them via FB messenger and received a reply within 15 minutes. They helped troubleshoot my issue and had internet within 45 minutes. Great customer service!!!

Delivers the promised bandwidth... when it is up. Unfortunately, there are significant reliability…read moreissues.

Century link is the worst company and customer service I have **ever** had to deal with. We have…read morebeen waiting for new service for over 6 weeks and have had multiple appts scheduled where no one shows up. I have wasted more hours than I could count (Seriously 40+) talking to one representative after another and no one can ever help or get things straight. Stay away. This is the worst experience I've ever had with a "professional" business.

HORRIBLE...horrible service and NO One knows what they are doing. We are so sick of these people…read moreand we are trapped at our geo-location as there are no other service provider. TOTTALY INCOMPETENT. Worthless stock too..SELL SELL SELL

The manager isn't great, but Jon stark sure was helpful in getting my grandfather acquainted with…read morehis new phone!! So thankful for him.

Worse. Service. Ever. Salesclerk giving a dissertation on every phone possible. Oh and lots of…read morestories about his girlfriend! Really? Long line... Complete disrespect for customers. Waiting over an hour. Note to self: go to Verizon! .

My first bad rating ever for a company. I originally had a great experience with Ransoms when they…read morefirst installed my satellite tv about 2-1/2 years ago. If / when I had a service issue they would respond in a timely fashion. Very professional. Fast forward to the current. My contract is up and I've been wanting to renew / upgrade my service. I've called numerous times and have left countless messages and emails over the last several months. Absolutely zero response- none. Horrible way to conduct business.

From the owner: Ransom's Satellite & Internet is an authorized DISH Satellite television Retailer specializing in…read moreSatellite television and Internet. We are your local choice for DISH service. We are dedicated to serving the local community of {{Location Name your Business Serves}}. DISH is the best choice for value, technology and customer service. Call or stop by today.